Skip to content
English | Español

Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

Aprende Más

Auto Body Shop: Richmond - Pocono Location

10531 Midlothian Turnpike Richmond, VA 23235 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Richmond - Pocono  Details

Conveniently located in Richmond off U.S. 60 at Johnston Willis Dr. Opened in 2015. I-CAR Gold Class recognized.

About  Richmond - Pocono

Having your vehicle back on the road as soon as possible is the commitment of Caliber Collision’s Richmond, VA, location. With services including painting, auto glass repair, and dent repair, we are devoted to restoring you to the rhythm of your life®. All of our work is guaranteed through a written lifetime warranty and performed with exceptional customer service and craftsmanship. Knowing we have customer satisfaction is important to us, and we are certain you will be pleased with the results. Throughout the repair process, we will supply you with continual status updates on your vehicle so you are notified as we move quickly to return it back to pre-accident condition.

For Caliber Pocono, we are the ideal auto body repair shop to serve those in Richmond and the surrounding areas including Chesterfield and Midlothian. Our shop is family friendly, and we value our customer relationships and treat everyone with respect. Our technicians are certified in repairs for F-150 aluminum, and we are here to provide assistance with whatever services your vehicle requires. No repair is too major or minor for our Caliber Pocono team.

Caliber Pocono is here to provide remarkable services both today and for years to come, and thank you for choosing us to repair your vehicle. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Ford


Nearby Locations



Reviews


Testimonials

- Mental HealthFeb 29, 2020

"I've had 3 cars appraised here. Nothing but great reviews. If you're ever in the area and need an appraisal they are amazing!!!"

- K CFeb 23, 2020

"Fixed cars hood, fair, and helpful"

- Dutam LekhrajJan 31, 2020

"Great customer service from everyone I interacted with, along with when my vehicle was returned you could never tell my vehicle had a previous accident, quality of work is great!"

- Amanda O. ReeseJan 30, 2020

"Always a great experience here! Everyone is very pleasant and knowledgeable. No reason to go anywhere else. I highly recommend them!"

- Lisa EdwardsJan 26, 2020

"Good service"

- Daryl

"A blown tire ripped out part of my rear fender and they welded and replaced and she looked just Great!! Customer service is out of this world!! Jennifer and the crew were Great!! Thanks - Daryl E."

"I was so very pleased with my experience at Caliber Collision. My car is just a little over a year old and I was heartbroken to get rear ended twice just before Christmas. When I took it in for the estimate Danny made sure I understood exactly what they would be doing to repair it. While it was in the shop he called twice to let me know the progress they were making and then managed to get it back to me 4 or 5 days early. The receptionist (I forgot to get her name) was great at helping with the intake and very cordial when I visited the shop. A great, great job!! Thanks for everything!" - Elvin

"When hit a large pothole last year I was devastated by the amount of damage. Allstate was fantastic to us but I was still concerned who to have do repairs that would keep the car original. Sheehy Ford recommended Caliber Collision on Midlothian Turnpike. I spoke to Aaron and he was courteous and professional. The car was repaired and looked and drove great. I have continued to rely on Aaron to recommend places to get other work done. He has always been helpful and I appreciate his attitude towards everyone. All the staff have always been helpful when I have gone in to the office to see Aaron. I will always take any of our cars requiring repairs to them and recommend them to anyone that needs repairs." - Clark

" Just had a great experience at Caliber Collision Richmond Pocono. Side panel of my van needed to be repaired and was told it would take the better part of a week. Was pleasantly surprised when it took one day. Car looks great and operates perfectly - very, very satisfied! Danny and his team are awesome!! - Tracey" - Tracey

"I've recently had the pleasure of meeting one of your employees this morning, an tree had fallen in my driveway and I myself am not as strong as I used to be, the young gentlemen by the name of jermaine stopped as he saw me struggling, not only did he move the tree but he also referred me to caliber collision to have my vehicle body work done. I commend caliber collision for having such awesome employees that go out of their way to help others in need. Kudos to you guy's." - Reginald

"Beautiful job with fast and pleasant service. I would recommend this location to anyone." - Jeanette

"Aaron, the adjuster was excellent in managing my account and fully informing me throughout the process. I had a previous positive experience with this shop crew (formerly with a Ford dealership). This time they did another outstanding job in restoring the body of my car. Their work is superior to any other body shop crew in the Richmond area. I have been recommending Caliber to all of my friends and relatives. Excellent company!" - Sandra

"I have had the best experience ever with Caliber Collision. They gave me expert service and they have a warm and friendly staff. Their front desk coordinator Johnnis makes you feels comfortable the moment you walk through their doors with her friendly banter and smile. Aaron the intake person for my claim made sure I understood how he arrived at the cost to repair my car. The day I brought my car in it was a rainy and dreary day. I had been given a completion time of two hours but they completed the job in one hour. When I left their shop I had dumb luck. My car completely died about a mile from their shop. I called back to their shop and two of their employees Brittany and Dalton came out in the pouring rain to give me a jump start. At the time I thought it was my battery. It turns out it was my alternator that died. Brittany and Dalton gave me a ride back to Caliber Collision and their manager Tom went so far as to go to my car in the pouring rain to haul my car to a nearby repair shop. My emergency was not their problem but that did not stop them from going out of their way to be accommodating. They went well beyond my expectations. I whole heartily recommend them. It is better to know them and not need them, then to need them and not know them. I can’t thank them enough Ann G" - ann

"I felt like my car was in the best hands possible. I was kept up to date on what was needed and how long it would take to get my car back. It looked brand new and I have had nothing I needed to have checked out since Caliber repaired it. I would use them again." - LINDA

Rated 4.8333333333333/5 based on 6 customer reviews.
leave a customer review
Schedule Appointment
close

Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.