Dec 2, 2020
"Incredible. I came by the Caliber Collision shop in Richmond this morning to have an exterior body part installed that I had previously purchased online. They advised they could go ahead and install the trim piece right away while I waited. Ten minutes later my car was ready. On top of that they did not charge me to install. Since the trim piece was an easy install they did not charge me. That’s incredible customer service not seen often. Thank you goes to the General Manager Javier Blanco. I will be back again." - Hazel ShaughnessyNov 14, 2020
"Freddy, the manager, was professional & very helpful. They fixed my car quickly. Work was top rate. Car was clean when I picked it up. I received calls from Freddy about how repairs were progressing. Also received texts. Highly recommend." - Elmer GarciaNov 2, 2020
"I was really impressed with their customer service from the beginning to the end. They called me everyday to inform me of the process of my vehicle. They explained in details what they fixed and explain the warranty as well. Love the final touch of cleaning and vacuuming my vehicle. They really went above and beyond my expectations. I would recommend this shop to everyone!!" - Tang ShifangOct 8, 2020
"Fantastic service! Always kept us updated with the progress. Detail oriented." - Jessica JaneSep 7, 2020
"Exceeded my expectation. My car came back like new. Highly satisfied." - Joseph WilsonAug 31, 2020
"Great work, kept me up to date through the whole process."
Rated 5/5 based on 6 customer reviews.
- Kevin Lee