Nov 23, 2020
"Caliber Collision did a great job repairing our vehicle! Each person we worked with was well prepared, warm and friendly, We received updates regularly and often. The completion date was sooner than expected. The repair work was Excellent quality. Kyle, the manager, went over our completed repairs when we arrived to pick up the car. The car was immaculately clean both inside and out. Kyle even took time to fix a problem before we left that was completely unrelated the the repair. We left more than satisfied! We would confidently highly recommend Caliber Collision in Roanoke!" - MICHAEL CLARKENov 18, 2020
"I went to Caliber Collision to get two pieces of interior trim installed. Not a big job, and likely more of a nuisance. That did not prevent the team at Caliber Collision from treating me like a highly-valued customer. They were exceptional! Margie works behind the desk and she was absolutely delightful. She even offered to go through a drive-thru to get me breakfast because the dining room was closed due to COVID. The aptly named Ashton Prince was my service advisor. He treated me like royalty! He was thorough, highly communicative, and honest. He personally handled the intake and return of my vehicle. I'm very pleased with the workmanship and highly recommend this local business. While it is a national brand, the experience was very much like a mom/pop shop where everybody knows your name. 10+/10 experience." - Ken MinnickNov 16, 2020
"I had an EXCELLENT experience at Caliber Collision in Roanoke. I tore the grill off my Xterra and was pretty stressed about it. Ashton at Caliber helped me get it fix easily and quickly. Highly recommend!" - Ken M.Nov 16, 2020
"I had an excellent experience with the Caliber Collision location in Roanoke. I tore the grill off my Xterra. I was pretty stressed about it but Ashton Prince at Caliber helped me get it repaired quic" - Wendy WarnerNov 15, 2020
"This review is about the life-time warranty that Caliber Collision offers. A few years ago, we experienced a Texas-size hail storm. It did over $5000 of damage to my 2002 truck. I was pleased with the repair that Caliber did at the time. Twelve years later, the paint started peeling off. I took it back in, not knowing if they would stand behind their warranty, but Kyle made it very easy. An open and shut case! I provided the paperwork for the previous job, and they honored the warranty. They even worked around my busy schedule. My old truck looks almost new. Thanks for a job well done, Kyle! J. W." - Marco ValleNov 6, 2020
"Don't hesitate: choose Caliber Collision Roanoke, and you will absolutely love your results! Margie at the front desk is very helpful, warm, and friendly. And Melissa the service manager takes full ownership of the entire process, is affable and bubbly, knows her stuff, and delivers on her promises. I chose Caliber to repair insurance-covered front end damage from an accident that was not my fault. I also decided to pay out of pocket and extend my repair work there to fix prior damage to the hood, front fenders and passenger's side door from the first owner (I am the second owner). I am so glad that I did this! My vehicle is a 2016 Toyota Sienna SE in Attitude Black Metallic --a gorgeous, glossy color with sparkling flecks of blue and purple. The paint and body team NAILED IT. I am so grateful for the excellent work and attention to detail, fantastic customer service, and reasonable price. My four year old Swagger Wagon now looks brand new, and definitely has a whole new swagger to it. I will definitely be back should the need arise." - raymon aguilarNov 5, 2020
"Absolutely amazing staff members, perfect service and kept me updated every step.of the way on the repairs to my car."
Rated 5/5 based on 7 customer reviews.
- Vicki Newburn