Nov 30, 2020
"Zach , Amy and the body shop crew went above and beyond..recieved my car back in better than new condition.." - Diane M.Nov 24, 2020
"The people at Caliber are friendly, courteous and competent. Sterling Nickerson, in particular, was amazing. We explained our situation and he did everything possible to accommodate us and help us out. Thank you Sterling. Sterling and Caliber went above and beyond our expectations." - Tina ChavezNov 23, 2020
"They made my car look brand new" - Diane JNov 21, 2020
"Very happy with the work. The Customer service is very professional . They stay in touch and keep you informed about what's happening with your vehicle. I'm very satisfied with the work they did on my car. I just hope I won't be needing them in the future. But if I do, I will be going back!" - Haileigh ArthurNov 20, 2020
"Zach is awesome! Had someone destroy my car in a break in and he made it look brand new! Will never go to another company!" - Nathan LauppeNov 12, 2020
"Team was fast, honest, and a pleasure to work with after my car was in an accident." - Steve FollettNov 6, 2020
"We found out about Caliber through our insurance company and I can say that the quality of work and timeline to repair came out perfect. Our service writer Chris was on point, great to work with and with teenage drivers we have to say we have been there more then once. Chris went above and beyond and even fixed additional areas for minimal cost. Great job Chris, you are a big part of why we used your company." - Alyssa M.Nov 4, 2020
"The paint has been peeling off the pillars between my windows on my Kia Optima for some time now. I purchased pillar decals from Kia who later told me they couldn't install them. I have contacted many" - Alyssa M.Nov 4, 2020
"The paint has been peeling off the pillars between my windows on my Kia Optima for some time now. I purchased pillar decals from Kia who later told me they couldn't install them. I have contacted many wrap companies about wrapping them with no luck. I contacted caliber collision and brought my car in for evaluation. I met with Zach who is the general manager and was very helpful from the beginning. I never felt pressured or that he was looking to upsell me on any services. He offered to paint my pillars at no cost and advised that this is something he has done to his personal vehicles. I agreed to have him paint them and I am glad I did. They were complete in only a few hours and turned out better than I expected and no more peeling! He truly went above and beyond to make sure that I was happy with the work even at no charge. With all going on in the world right now, it was incredibly refreshing to be on the receiving end of such a kind gesture. The customer service I have received from caliber collision now and over the years has always been exceptional. I have been bringing my car to caliber collision for all damage repair for as long as I can remember and I refuse to take my car anywhere else."
"My experience with Caliber was great! Aimee was professional, courteous and kept me informed during the entire process. I will definitely use and recommend Caliber in the future!
Eric" - Eric
"Twice in 2 years Caliber has given me a new bumper and smoothed out scratches, and this week helped me get car in to repair damaged oil pan. Courteous and efficient, they've gone the extra mile to help, respectful and supportive All the while. I 200 percent recommend them to all! Thank you, Caliber!" - Celia
"A great job, very professional." - Charlie
"Just picked up my truck from Caliber Collision in Roseville and I couldn't be happier! I am impressed by their repair work as my truck looks brand new but even more impressed by their service. I received many emails, texts and phone calls during the process. Aimee was wonderful keeping me informed. She is a upbeat, motivated employee.. She deserves a raise and a promotion. Because of my great experience I will definitely give them any future business and tell all my friends.. Thank you so much!!" - Paul
"I brought my vehicle in for an inspection regarding an ongoing insurance claim and worked with Jeromy at the Roseville location. His responsiveness and assistance through the entire process was delightful and he did an incredible job at keeping me informed through a process that had, to that point, been beyond frustrating. Jeromy's customer service skills are impeccable and I would return to this location and refer others to them because of him." - Carlie
"This company really has got it right. I would enjoy working there because it's a great working environment with everyone having a great time together and doing a superb service for people who have a damaged vehicle. Communication, updates, friendliness, quality of work, sincerity, interest in what I have to say - all was just as good as it gets. My car was also FULLY detailed and looks like it did when brand-new. I am very grateful for their work on my behalf. Could not be happier.
Thank you Caliber and all who work there." - Christopher
"What a fabulous company! I want to thank everyone for repairing my crunched truck. Everyone was great from the manager, customer relations,office, repair specialists. I especially want to thank Aimee who not only kept me informed of the process but pumped me up with her positive attitude. She deserves a raise, promotion or both!! Thank you all, you are wonderful at what you do!! Highly recommended!!!" - Paul
"Best in the a West, Aimee is number 1 in my book." - Tony
"My experience with Caliber is 100% satisfaction. They are courteous, helpful and go beyond the norm to help make a negative situation (requiring auto collision repair) into a positive.
My favorite is Sarah - she keeps me informed daily as to what is transpiring from the beginning to after the end - making sure that I am taken care of.
They're the best in the business!!" - Kathy
"I have brought my auto in for repair 3 times. The first two were very good experiences. The third was different due to a new trainee who was not clear on company services. I did contact the manager who handled the situation right away. All is to say, if you are not happy with your service, contact the manager. He was clear and took care of the situation promptly." - Melissa
"was very pleased with the service I received and I would recommend Caliber to any of my friends" - Fred
"Excellent people and job well done - could not ask for more...." - Bernard
"I recently had some work done on my car at caliber collision every step of the way there way communication and Colin did a Fabulous job and my car was complete in a timely and Professional. I would recommend Caliber Collision."-Jeanette" - Jeanette
"GREAT PEOPLE, GREAT SERVICE" - .ERNEST
"When my car was damaged my insurance carrier suggested that I try your company to repair my car. I must say I could be more pleased with the results of the repairs that were made. First of all the staff at this location was more than courteous and my service manager Aimee Cvitanov kept me advised of all repairs that were being made to my car. The repairs were first class and complete. I hope I never have another accident but if I do I will you your firm at Rosevile, CA A great job." - Fred
"So glad I selected Caliber for repairs. From beginning to end, the process was handled by a staff who truly understand the word "professionalism". I received many updates as the process moved along. The word thorough comes to mind and I am extremely pleased with the end product. Thank you Caliber...wonderful experience." - Becky
"A few years ago I used Caliber for a small paint repair on the trunk of my car - long scratches. It was a small job but I was treated as if I were their favorite client. They did the work fast and their communication was really superb. This week I was involved in a collision that required some major repairs and I didn't hesitate to use them again. I took the car directly to them after the crash. They had me in a rental and on my way very quickly and I'm confident that the car will be even better than it was before the crash. They are that good!" - Christopher
"Lemuel Paval was caring considerate in supplying his talent to the repair of my car. Fine job Lemuel !,," - Gary
Rated 5/5 based on 9 customer reviews.
- Jeff Morgan