Mar 26, 2020
"Caliber Collision could not have been more professional, helpful, timely and friendly in getting my car repaired. They had the repairs completed in two days, made all arrangements with the insurance company and rental agency, and did exactly what they said there were going to do. Most importantly my car looks incredible! Thanks to Zach, Spencer, and the Ladies up front for an amazing experience!!" - Stacy RhodesFeb 28, 2020
"I had some self-inflicted damage to the back bumper of my 1-month-old Mercedes SUV--I very unfortunately overestimated the size of my garage and shut the garage door on my bumper. I brought my car into Caliber Collision to erase any evidence of my stupid mistake. I dropped it off on a Monday afternoon. It was a quick and easy drop-off and a friendly associate gave me a ride back to work. It was done by that Wednesday afternoon and the shop clearly communicated its status to me along the way. When I came to pick it up the vehicle had been FULLY detailed inside and out--it seriously looked better than the day I bought it (from the dealership)! And of course my back bumper looked as good as new! Checking out was quick and easy and I received a full detailed printout of all the work that was performed. The folks at Caliber Collision are professional, friendly, and super service-minded. It was a pleasure working with them." - Stacy R.Feb 28, 2020
"I had some self-inflicted damage to the back bumper of my 1-month-old Mercedes SUV--I very unfortunately overestimated the size of my garage and shut the garage door on my bumper. I brought my car into Caliber Collision to erase any evidence of my stupid mistake. I dropped it off on a Monday afternoon. It was a quick and easy drop-off and a friendly associate gave me a ride back to work. It was done by that Wednesday afternoon and the shop clearly communicated its status to me along the way. When I came to pick it up the vehicle had been FULLY detailed inside and out--it seriously looked better than the day I bought it (from the dealership)! And of course my back bumper looked as good as new! Checking out was quick and easy and I received a full detailed printout of all the work that was performed. The folks at Caliber Collision are professional, friendly, and super service-minded. It was a pleasure working with them." - Cristina P.Feb 27, 2020
"I drive a 2017 Chevrolet Silverado. Having never been in an accident or received any tickets. So, as you can imagine, getting into an accident wasn't something I was expecting to experience on multiple occasions over a short period of time. Over the last 4 months I've had to visit this location 3 times. The first two times were due to traffics accidents and the third was for a service that was provided for free as courtesy by the manager Zach. The staff at this location have been nothing short of friendly, understanding and easy to work with. From the ladies at the front desk (Maddie, & Sheryl); to the service representatives that provided the estimates (Amy & Sarah); the service providers who turned my damaged vehicle back to "good as new" (Mike & his team); to the managers (Zach & Megan)--my experiences were nothing short of enjoyable and they relieved my stress revolving around the circumstances. The staff at Caliber were very attentive and thorough with the inspection and repairs on my truck throughout the entire process. Additionally, due to the timing of the accidents, I hadn't had a chance to fill my tank prior to one of the visits. The manager, Zach, threw $20 in the tank so that I didn't have to run on fumes to the pump after pick up! Cannot express how appreciative I was to him and his staff for turning over my vehicle to me in better condition than how I left it. Thank you all for making my experiences with you a positive one! Thanks for taking care of me like I was a part of your family." - Romell L.Feb 7, 2020
"I give them a 5 stars , specially to their employee named Crystal for being Honest . I left my cash money inside my van when I dropped it off to the caliber along Galleria Blvd. She gave me a call right away when she discovered a cash money inside my van. I Was blessed that day because I'm worried and I'm hoping someone will not steal my cash money inside my van but because of their Honest and smart employee it relieved my stress on that day. To Caliber Collision company you are so blessed to have an employee like her. I highly recommended Caliber Collision. Thanks for your excellent service." - Kayte SmythFeb 6, 2020
"The BEST collision in Sacramento !!!" - David B.Jan 31, 2020
"Everyone from the gals at the front desk to my service person, Sara was extremely friendly and professional. I had to cancel my appointment several times and it was re-scheduled in a timely manner, Sara reached out to me by phone every day to let me know how the work was progressing. The car was finished when estimated and looked great. This group is "people oriented" and a pleasure to work with," - Mark A.Jan 29, 2020
"I cannot say enough about them... Jeremy was on it and kept me informed daily! Work was fabulous and car was brought to me cleaned inside and out!!!!!!!!!! DO NOT GO ANYWHERE ELSE!" - Kale F.Jan 26, 2020
"They treat you like family. Quick and quality service that is affordable. By choosing Caliber, you're choosing to have things done the right way the first time. It's the right choice."
"My experience with Caliber was great! Aimee was professional, courteous and kept me informed during the entire process. I will definitely use and recommend Caliber in the future!
Eric" - Eric
"Twice in 2 years Caliber has given me a new bumper and smoothed out scratches, and this week helped me get car in to repair damaged oil pan. Courteous and efficient, they've gone the extra mile to help, respectful and supportive All the while. I 200 percent recommend them to all! Thank you, Caliber!" - Celia
"A great job, very professional." - Charlie
"Just picked up my truck from Caliber Collision in Roseville and I couldn't be happier! I am impressed by their repair work as my truck looks brand new but even more impressed by their service. I received many emails, texts and phone calls during the process. Aimee was wonderful keeping me informed. She is a upbeat, motivated employee.. She deserves a raise and a promotion. Because of my great experience I will definitely give them any future business and tell all my friends.. Thank you so much!!" - Paul
"I brought my vehicle in for an inspection regarding an ongoing insurance claim and worked with Jeromy at the Roseville location. His responsiveness and assistance through the entire process was delightful and he did an incredible job at keeping me informed through a process that had, to that point, been beyond frustrating. Jeromy's customer service skills are impeccable and I would return to this location and refer others to them because of him." - Carlie
"This company really has got it right. I would enjoy working there because it's a great working environment with everyone having a great time together and doing a superb service for people who have a damaged vehicle. Communication, updates, friendliness, quality of work, sincerity, interest in what I have to say - all was just as good as it gets. My car was also FULLY detailed and looks like it did when brand-new. I am very grateful for their work on my behalf. Could not be happier.
Thank you Caliber and all who work there." - Christopher
"What a fabulous company! I want to thank everyone for repairing my crunched truck. Everyone was great from the manager, customer relations,office, repair specialists. I especially want to thank Aimee who not only kept me informed of the process but pumped me up with her positive attitude. She deserves a raise, promotion or both!! Thank you all, you are wonderful at what you do!! Highly recommended!!!" - Paul
"Best in the a West, Aimee is number 1 in my book." - Tony
"My experience with Caliber is 100% satisfaction. They are courteous, helpful and go beyond the norm to help make a negative situation (requiring auto collision repair) into a positive.
My favorite is Sarah - she keeps me informed daily as to what is transpiring from the beginning to after the end - making sure that I am taken care of.
They're the best in the business!!" - Kathy
"I have brought my auto in for repair 3 times. The first two were very good experiences. The third was different due to a new trainee who was not clear on company services. I did contact the manager who handled the situation right away. All is to say, if you are not happy with your service, contact the manager. He was clear and took care of the situation promptly." - Melissa
"was very pleased with the service I received and I would recommend Caliber to any of my friends" - Fred
"Excellent people and job well done - could not ask for more...." - Bernard
"I recently had some work done on my car at caliber collision every step of the way there way communication and Colin did a Fabulous job and my car was complete in a timely and Professional. I would recommend Caliber Collision."-Jeanette" - Jeanette
"GREAT PEOPLE, GREAT SERVICE" - .ERNEST
"When my car was damaged my insurance carrier suggested that I try your company to repair my car. I must say I could be more pleased with the results of the repairs that were made. First of all the staff at this location was more than courteous and my service manager Aimee Cvitanov kept me advised of all repairs that were being made to my car. The repairs were first class and complete. I hope I never have another accident but if I do I will you your firm at Rosevile, CA A great job." - Fred
"So glad I selected Caliber for repairs. From beginning to end, the process was handled by a staff who truly understand the word "professionalism". I received many updates as the process moved along. The word thorough comes to mind and I am extremely pleased with the end product. Thank you Caliber...wonderful experience." - Becky
"A few years ago I used Caliber for a small paint repair on the trunk of my car - long scratches. It was a small job but I was treated as if I were their favorite client. They did the work fast and their communication was really superb. This week I was involved in a collision that required some major repairs and I didn't hesitate to use them again. I took the car directly to them after the crash. They had me in a rental and on my way very quickly and I'm confident that the car will be even better than it was before the crash. They are that good!" - Christopher
"Lemuel Paval was caring considerate in supplying his talent to the repair of my car. Fine job Lemuel !,," - Gary
Rated 5/5 based on 9 customer reviews.
- Scott J.