Mar 26, 2020
"My car was backed into, by a truck. I contacted their insurance company, and quickly the work began. I took my car to Caliber Collision, and My Adjuster, Karina, was absolutely the Best! She explained in detail, what would take place, and provided an estimate on the spot, and said depending on tear down, more damage might be uncovered. The concern and the care given, met and far exceeded my expectations. The whole staff was polite, genuine, and kind. From My Adjuster to the Receptionist, I could not have asked for any better service, anywhere! Thank You Karina, and the folks at Caliber Collision, for your work, Great Attitude, and overall love for what you do. Robert" - Tannith MitchellFeb 20, 2020
"Honest - fast & friendly l. This was the 2nd time we had to take this car, it liked to get hit😞." - Rickey laneFeb 19, 2020
"Good service, made sure my vehicle was taken care of and kept reordering my door till they received one that wasn't damaged. Very happy with the work they did" - Kevin B.Feb 17, 2020
"Our RAV4 was backed into by a neighbor. It only took Caliber 2 days to repair the damage. Customer service is very good and Karina kept me informed all alone ng the way. However, the alarm began malfunctioning before I picked up the car. The rep had problems getting the alarm to shut off like I did. This was done after signing the paperwork to release the RAV back to us. The rep/ shop failed QT and I wouldn't give Karina a bad mark for this as communication seems to be the problem from back to the front office." - Dan G.Feb 17, 2020
"Caliber Collision is great. My experience with my service writer Jacqueline was perfect. She was pleasant, professional and knows what customers expect. She kept me well informed the entire time and made sure my vehicle was to a high degree of quality. She looks for perfection and quality for the finish on your vehicle to ensure your complete satisfaction." - Erik CossentineFeb 12, 2020
"Amazing job on my Hyundai! It was badly damaged in a side swipe on the freeway and Caliber Collision had it fixed within a week of me dropping it off! They were a pleasure to talk to and were always sending me updates. I felt very informed and was very pleased with a job well done. My car is restored to its original condition. So happy!" - Ron D.Feb 5, 2020
"Last month I had my 2014 Dodge Charger fixed by Caliber and they exceeded all expectations. The service I received from the front desk to my service advisor Jacqueline was outstanding. My car is my baby and they took great care of it. I would recommend this shop to anyone. Thank you Caliber." - Desirae H.Jan 31, 2020
"Brand new!! All repairs exceeded my expectations. The staff was very informative and accommodating. Jacqueline Emmons was the service adviser handling my Subaru which was rear-ended. My car was in mint condition as it was before the collision. The repair was done on time with no hiccups and I must say it was a pleasure working with anyone I dealt with at Caliber in Antelope. This hasn't been the first time I have dealt with Caliber and although no one anticipates nor wants to be in a predicament needing to fix or repair their car. I would recommend Caliber 10/10!" - Sherri G.Jan 31, 2020
"I took my Chevy Malibu here to get a repair done & let me tell you they did an amazing job to my car! Can't even tell there was damage to begin with! The whole time my car was under repairs they communicated with me and I really appreciated that I felt at ease and knew my car was in good hands! I definitely recommend caliber Collision! & when I picked my car up today the nice girl in the office gave me a lot of yummy chocolate and a vanilla air freshener for my car which I loved! Good job if I could give them 10 stars I would!!!" - Lindsay C.Jan 31, 2020
"Highly recommend this location to anyone that needs their car repaired!! Always kept me informed and the car was ready sooner than anticipated!"
"Today while shopping at our local grocery store, someone backed into my car and put a good size dent in my rear bumper and caused the side panel to pop out. I stopped by your store today to get a quote for the repair on my near new car. I had the pleasure of being helped by Ty. What a wonderful employee who I feel should be given the name of "Miracle Worker". He not only crawled under my car and popped the bumper out, pushed the side panel in but also took some compound and rubbed out all of the marks left on my car. When I asked how much I owed him he said nothing. I offered to give him a tip and again he refused. He shook my hand and wished me a nice evening. What a wonderful asset to your company to have this man on you staff. Keep up the great work Ty." - Sharon
"Jaime Villareal, for the second time in four months, proved to be the consummate professional and ultimate hero. All the gentlemen to assisted me, the young man who kindly drove me home and the fellows who delivered my car to me (!) were uncommonly kind and professional. My car looked better than the day I bought it, but the real story here is the kindness and professionalism of the gentlemen who assisted me.
Also, I must mention a new employee whom I met on my first visit to your facility, whose name I unfortunately don't recall, but a more earnest and polite fellow I've never encountered. Thank you for helping a little old lady." - Pamela
"I have been going to Golden State Collision/Caliber Collision for many years. They have performed work on five different cars through the years.
I have been pleased with the quality of their work and customer service." - Marie
"I apologize for the length of this post but I want to explain why I am so thrilled to have utilized this amazing firm. My Corvette was involved in a hit-and-run accident while parked but I was fortunate to have a mindful witness who took a picture of the license plate of the vehicle involved. My vehicles ended up with scratches and paint fracture lines on the side and rear. My insurance agent recommended a different well known collision company; however, there were a lot of posted complaints online about that business. I did not want to experience another nightmare. A few years ago, when my prior Corvette was vandalized ("keyed" along the side) I utilized a shop my insurance company referred me to. When it was ready to pick up, I arrived to find my Corvette with a dead battery and a foreman trying to jump the battery with his unit setting turned up to the level of a semi-truck jump--which burned all of the wiring/socket hookups to my lighting systems throughout my entire vehicle. I found out their employees were playing my stereo a lot while working on my car--which drained the battery. While the finish they performed was excellent, I found it ridiculous and unprofessional for them to have blitzed my new battery and cause over $2,000 in electrical damage to my car. (I guess I was lucky they didn't damage any of the 8 computer systems throughout the vehicle.) Honestly, I dreaded having to utilize another collision firm. Having called Sullivan Chevrolet and asking for a recommendation of a reputable and high quality collision company, I was told your business performed excellent work. And, all the online posts highly recommended this shop. In review of performance: I was greeted by friendly staff at the counter, spoke at length with the service adviser when checking in my car, given paperwork reviewing the anticipated repairs, kept apprised of additional repair required, and work was performed in only 3 days. (Also, I conveniently picked up a rental cal next door in the same building.) My Corvette has a highly metallic dark grey finish which can be difficult to deal with but the work performed was perfection. And the bumper was reinstalled seamlessly to proper specification. Having signed off on final paperwork, I was told about their lifetime warranty for work performed. I exited their facility and entered my car; but before leaving Travis Williams, their Center Manager, came out of the office and walked directly to my car. He asked if I was happy with the outcome and I thanked him for the excellent job. This was truly a pleasant experience and a sigh of relief. It is truly rare to find businesses with professional staff and awesome work performance. Final integrity is proven with their lifetime guarantee. Caliber Collision at 7407 Roseville Road, Sacramento, California is amazing. (This center is also referred to as Sacramento-Antelope.) I highly recommend them and have told my insurance agent they should be the FIRST collision shop they refer clients to. This business is now the only one I will use for collision repair and I will recommend them to anyone I know in need." - Pat
"these guys and gals are the best" - benjamin
"They did a great job, totally restoring my car after I was sandwiched in a collision." - Gail
"IJUAT WANT TO THANK DOUG HARRIS SO MUCH FOR THE WORK HE DID ON MY KIA. HE KEPT ME INFORMED EVERY STEP OF THE WAY ON ALL WORK HE DID. MY CAR LOOKS AS GOOD AS IF NOT BETTER THAN NEW! THANK YOU VERY MUCH FOR ALL YOUR HELP EVERYONE! MIKE MCAVOY" - MICHAEL
Rated 4.9/5 based on 10 customer reviews.
- Robert C.