Jun 17, 2019
"From the time I spoke to the service advisor to the time I picked up my vehicle I was impressed with the service, care and professionalism. The repairs were thoroughly explained and my vehicle looked like new when the repairs were finished. The repairs were done in the promised time line. Assistant manager Eric was helpful and answered additional questions I had. Caliber Collision is my to go shop." - Gisla D.Jun 17, 2019
"From the time I spoke to the service advisor to the time I picked up my vehicle I was impressed with the service, care and professionalism. The repairs were thoroughly explained and my vehicle looked like new when the repairs were finished. The repairs were done in the promised time line. Assistant manager Eric was helpful and answered additional questions I had. Caliber Collision is my to go shop." - Laycee J.Apr 30, 2019
"My goodness and my gosh. if you are worry about them not taking care of you...im telling you ..you are in great hands. I go there with no worries. they will take care of you. I have had two 2 car accidents in 3 - 4months. They were the First place i called. I called to my main go to Service Advisor CARLO BONILLA.! They became my go to spot when something is wrong with Stella . I didnt care how long they were going to take. I just wanted stella look like never got into a car accident. The first time they fixed stella up and when I saw her I teared up. I was thinking of the worst but wow I was so impressed. I was so amazed I wish I could have thrown them all a party. Ahhah. I always always get greeted by the amazing staff memembers and especially JULIE!!!! She was and has always been super amazing. I mean she has done all she could, until I finally got my rental car ready for me. Thank you JULIE for never belilittling me and u truly looked out for me over and over again. THEIR customer service is on point. I am grateful for the whole team along with the rest that I don't get to see.... thank you all so much. This car is like my trophy every time I look at her it reminds me how much I work hard for her. With their great customer service and the awesomeness of their team. I wanted to leave his great long review because they deserve it that. . I wanted to make sure that everybody knows it and the team knows it. Your great service has gone NOTICED. Viewers u will not regret it. Being a really picky individual. I would read reviews and do my research before I even hit the place up. Thank God I winged this. I'm lucky to be a good and loyal customer to this company and this team lol. They have became more than just the person who fixes ur car. they have become family to me. knowing they do care. Like damn. Stella was my home and trophy and they did make me one of the happiest. customer!!! I recommend this place with pride. I can't thank you all enough.. and to the main dude I go too ...-arlos. You need a trophy or another promotion!!!. All of you guys should get a raise for real. Oh also my Service Advisor Carlos u was amazing. He communicate to me on what's being done and what's next. Communication is key and Carlos did amazing. Alright. Will I hope you all give this place the time to write a review. The picture you see us before and after. I wanted to share a lite of the conversation. Sorry I wrote a book in here. You all take care and stay safe. Great job Team!!!" - anonymousApr 30, 2019
"My goodness and my gosh. if you are worry about them not taking care of you...im telling you ..you are in great hands. I go there with no worries. they will take care of …" - anonymousApr 24, 2019
"Well we gave caliber one more try after our sons car was damaged. We couldn't be happier with the service this time. The customer service was top notch and after …" - Peter G.Apr 24, 2019
"Well we gave caliber one more try after our sons car was damaged. We couldn't be happier with the service this time. The customer service was top notch and after discussing with them our last experience they said the managment was overhauled and they're are refocusing on the customer. Well I'm impressed!" - Alena RoblesApr 10, 2019
"Had my car fixed here, they did an excellent job!" - David
"Great people, great service, will make a bad situation bearable."
"I had a good expreance with caliber collision in folsom blvrd. such a wonderfull people to work with. the lady handled my job ,her name was Maria Murillo ,well expreance . I thank her so much." - mohammad
"Caliber Collision Sacramento-University provided exceptional service. John Gomez, my service coordinator, did a great job handling my case and keeping me informed every step of the way. John was prompt and took the extra time to explain the steps and kept me updated and apprised during the process..and frankly just made a stressful time less difficult. I would like to thank Caliber Collision Team and especially John for his effort and will recommend Caliber Collision to my friends and family for all their future auto collision repair needs." - Charles
"The back panel for the brake lights started to fall apart. I went to caliber for an estimate. Caliber an the pens in stock and didn't charge me for the repair. Great customer service. I will return again and recommend to all my co-workers and neighbors." - Monica
"The service and repairs at this facility were excellent. My service advisor,Jason Lauritzen, oversaw the repairs and kept me informed of progress. He even helped coordinate with a local car rental service for me.
This was the best repair service I've ever experienced. Rating 10 out of a possible 10." - Charles
"Seemed friendly enough over the phone, promised to complete tasks, but upon delivery, not done. But its late, they're closing, "nothing can be done right now."" - Veronica
"Took longer than promised,but,was done right. Beautiful results!" - Luigi
"Very professional place and beautiful reception, but, in the future, I will not use this location because of GEICO's Auto Damage Adjuster negligence. It is apparent that this gentleman does not follow up on the repairs, no second inspection was done to make sure that the vehicle has been repaired completely. Otherwise, the work the body shop does is great." - Ninos
"First class service. Prompt and courteous attention. Most helpful." - Edgar&Judy
"Absolutely great experience from the moment I called in to setup my appointment, to getting my car estimate and the beautifully finished restoration to make my car just like new. Carlos was amazing and everyone at this location is extremely friendly and a pleasure to see. The shop is extremely clean and their prices were well below other shops I visited. Highly recommended by insurance and the recommendation was above and beyond what I could have expected. If you have a problem that needs repair, definitely go to this Caliber Collision Center. They will definitely go above and beyond for your car. Thank you!" - Neil
Rated 5/5 based on 8 customer reviews.
- Gisla D.