Auto Body Shop: San Antonio - Culebra Rd. Location

"Excellent"

"The staff and service providers are friendly and very professional. The tailgate light for my car got damaged over the weekend and they were my first stop on a busy crazy rainy Monday morning. They got me back on the road again. I am grateful for the people who work here and it is in my neighborhood- thank you everybody"

"Nice customer service. Very willing to help"

"Hey, this Caliber Collision On Culebra by Taft HS is the best I've experienced and I've visited a couple. This place is very professional, from the front desk all the way to Bailen who was responsible for getting my Raptor back on the road. Bailen, very professional, caring, and keeps his word. I was having plenty and I mean plenty of issues with my claim, deductible issue. I arrived late Friday, progressive offices were closed, so I couldn't get my truck. Bailen said he would fix the issue when offices opened and told me not worry about the rental. I went home worried that I was gonna get stuck with a $999 deductible and rental fees. Monday around noon, Bailen called letting me know truck was ready with a $95 dollar deductible, and only paid $10 for gas on rental, the whole weekend was covered. If that is not taking care of your customers, I don't know what is. In today's world it's hard to find employees, supervisors and even managers to go the extra mile. Great job Bailen, you set the example, for other to follow. Thanks bro"

"Great. Attentive"

"Thank You Manny. Highly recommend my Red Dodge Journey came out looking beautiful again. They even clean it from the inside I think they washed it too but it was raining when I brought it home so now it's a little dirty again. Anyways they did a good job THANK YOU CALIBER COLLISION"

"My overall experience was great, fast & friendly service. My car looks brand new, paint job is on point, couldn't tell the difference. They even vacuumed my car, was not expecting that but it was of them to do."

"Had a fender bender in a parking lot. My insurance company went through Caliber. I looked up the reviews for the various locations and this locale came up as a 5-star...the review was accurate. They got my vehicle in immediately, my vehicle was repaired EARLIER than they estimated. When I went to pick up my vehicle, I wanted a tweak on the repair, they fixed it pretty much on the spot (I waited an additional 30 min...no big deal). When they were done, the vehicle looked good as new and there has been no problems since. I waited to post this review to be sure there were no issues and in 3 months no problems. Thank you Caliber!!!"

"Im very impressed with Caliber Collission and how they took care of my car from end to end. It was much more evident when we had some minor hiccups along the way. Im very pleased with how Jason and Derek handled the issues with professionalism and great follow thru. I felt that I had the full crew working for me...now that's a remarkable experience. I commend everyone who works at this store!" - Maria T

"Very good customer service. Will recommend to my friends. Thank you very much." - William

"For the past 10 years, Caliber Collision has always been my 1st choice—they truly define going above and beyond for their customers. Thank you! " - Winter

"I have been going to Caliber Collision @ Culebra Rd for over 10 years now. Very professional team, high quality work. I would never choose to go anywhere else. I would always recommend them to anyone." - Francisco

"THE CREW THERE IS AWESOMEVERY PROFESSIONAL" - GREG

"Ben kept me informed of what was happening and the repair went very quickly. I love the set up with Enterprise to pick me up. I appreciate you very thoughtful receptionist too!" - Terry

"My comments are addressed to your San Antonio West location at 11720 Culebra,San Antonio TX 78253.The service was truly outstanding; my 2016 Honda Accord restored to like-new condition. Chris Martin, Service Advisor, kept me fully informed, met every promised deadline, explained all that was to be done. He was pleasant, knowledgeable and articulate --- an outstanding representative of your company and the service provided to me. Chris is an employee to be proud of. Thanks!" - Joseph

"I was most impressed with the entire team at Caliber Collision and would definitely recommend them to others." - Douglas

"My wife and I decided to visit our car on 9/1/2016. We had not been informed it was ready. Caliber Collision made a special effort to make it ready for pickup. It looked great and both claims were finished as we waited. Our service advisor was Joshua Pegg. He is a terrific ambassador for Caliber Collision. We received absolutely outstanding service. William B. Powell" - William

"So impressed with the entire team, professional and courteous every step in the process. My truck looked better than brand new when the professionals at Caliber completed the repairs for hail damage. Will be our first choice for any future repairs and gladly recommend to anyone looking for a reputable and professional company." - Sherri

"I was very satisfied, my car looks great! The customer service was great as well. I was updated with everything going on with my car, I really appreciated that." - Christine

"Great job on replacing the tailgate on my truck this is the third time you have worked on a vehicle we own." - James

"The repairs were very professional, customer service was great. I was kept informed on progress. Overall, a painless experience. Thanks!" - SCPO William

"great work and awesome customer service. Felt comfortable leaving my vehicle there and was kept up to par on the details of my vehicle on a daily basis." - John

"I was very satisfied with the work done to my car. Tony. was very helpful very friendly. Overall a job well done......Estella" - Estella

"So happy with the wonderful kind customer service I received from Carlos. He was very attentive and found an extra problem, a scratch on my tire rim and had it fixed along with the body work. It took a little longer but that was okay knowing that the car was being fixed %100. The car looks great. Happy the repairs were done correctly and quickly. The front desk secretary Angelina is also wonderful. She never acted annoyed when I called to ask questions. " - Audrey

"My car looks great---outside and inside. Thanks for the careful work and for the clean interior and exterior. That was a very nice surprise. I would recommend your workmanship and your customer relationship to anyone. Thanks!" - Linda

"I am totally pleased with the repairs that were done on my car. This is the 2nd time I have had to deal with Caliber Collision and their customer service is outstanding..Thank you for your excellent service." - Rose