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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: San Antonio - Downtown Location

619 Broadway Street San Antonio, TX 78215 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

San Antonio - Downtown  Details

Conveniently located in San Antonio off I-37 at Brooklyn Ave. and Broadway St. Opened in 2012. I-CAR Gold Class recognized.

About  San Antonio - Downtown

Here at Caliber Collision in San Antonio, TX, our goal is to have your vehicle back on the road as soon as possible while we restore you to the rhythm of your life®. We provide repair services including auto glass repair, dent repair, and painting, and our work is delivered with remarkable auto body repair and customer care. With our ideal location, we are accessible to anyone in the greater San Antonio area. Our repair technicians are ready to serve you with any repair services your vehicle requires, and we have been named an USAA Stars Facility and are the recipient of several industry awards including the Mitchell Customer Satisfaction Award and the 2013 Service Excellence Award.

Knowing we have customer satisfaction is what drives us at Caliber Downtown, and we know you will be satisfied with the results. We treat everyone with respect and value our customer relationships. Our work is guaranteed through a written lifetime warranty, and we are positive you will be pleased with the superior quality of our work. During the repair process, we will continually update you on your vehicle’s status so you are informed as we return it back to pre-accident condition. As an added convenience, we are located near an Enterprise location. At Caliber Downtown, no repair is too big or small for us to fix.

Caliber Downton is focused on serving San Antonio as the collision repair center of choice, and thank you for choosing us to repair your vehicle both today and in the future. Simply call our Customer Service Center at 1.888.CALIBER (225-4237) to make an appointment or to leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Honda
Ford


Nearby Locations



Reviews


Testimonials

- patrick walkerMar 3, 2020

"Do amazing work"

- Bette V.Feb 24, 2020

"Bobby Caballero saved me a repair bill by buffing out the scratches on my car right on the spot. I was there taking a friend to pick up her car which had excellent body work done and when I asked him if they could fix scratches on my car he personally went for buffing cream. No charge. I'll definitely use them in future"

- Paola G.Feb 22, 2020

"I've been to this Caliber location twice in the past year and both times I have had great experiences. The last thing a person wants to worry about after an accident is how they are going to get their car fixed. Caliber takes the headache out of this process and the employees there go the extra mile to ensure you are well taken care of. They give you a ride to work after you drop off your car, provide regular text updates on your vehicle's repair status, and guarantee their work. Bobby was one of the service advisors who helped me out and made the process quick and easy. If you want a body shop that does quality work and has great service, go to Caliber and ask for Bobby C.!"

- Klim HawkFeb 19, 2020

"Rudy orchestrated a group of magicians to fix my truck up like new😁👍"

- Joseph ThurmanJan 30, 2020

"To start off my new year my 2018 Chevy Impala was damaged. Someone in my apartment complex damaged my back-quarter panel. I was outraged and the staff at Caliber Collison could see I wasn’t taking it well. I was assigned a Service Advisor, Bobby Caballero who was highly enthusiastic and more than welling to assist me in getting my vehicle fixed. Mr. Caballero was dedicated to making sure I received the highest level of customer service. He communicated well and gave me updates daily on the process of my vehicle. I was satisfied with the repairs and extremely happy about the unmatched customer service Mr. Bobby Caballero displayed. I would hope my car would not suffer anymore damages anytime soon. In the case it does, I will be returning to Caliber Collison on 619 Boardway St. and requesting Bobby Caballero. Thanks for your time and professionalism."

- Gilbert GarzaJan 30, 2020

"Always an awesome customer service"

"Excellent work done in a timely manner in spite of unfavorable weather conditions and a hailstorm disaster work overload." - David

"They were total professionals, special Kudos to Marc who was my contact. He kept me updated and is friendly but extremely professional." - Raul

"Absolutely incredible customer service. They went far above and beyond and brought me my truck and take the rental back for me when I wasn't able to get to the shop. Not to mention they did a wonderful job fixing the damages and even made sure that my car magnets were kept safe like I had asked. Other places I have been to could have cared less about that. I love this place and will continue to go back for any collision repairs needed." - Robyn

"Very friendly staff who made a huge effort to be kind, courteous, and helpful." - Megan

"Excellent service" - Dixie

"Carl was a great associate! He kept me well informed and was always cheerful when speaking to me about an upsetting situation!" - Nadine

"I've never had to put my car in the shop before so the emails I received put me a little more at ease but the biggest thing that helped out was hearing from Hector Tuesdays & Thursdays. When I first took my car in he told me he would be calling me those specific days & he did which made me a happy customer because he kept his word. Thanks so much for all the time & hard work it took everybody to fix my car I was surprised that it only took 4 days but it looks good...thanks!!!" - Evelyn

"Great service! Thanks to Kathy who kept me updated weekly on the progress of my car! I would recommended this location for others!" - Cynthia

"Matthew was my estimator and he was very attentive to my needs and repairs and kept me advised every step of the way. Hands down the best of the best that I have every experienced. All staff I came in contact with were extremely attentive, courteous, and polite. I am extremely satisfied and would recommend them to everyone. Having an accident which was not my fault was hard enough, but these folks made it all better! Thank You!!!" - Bonnie

"Great service, I like the progress reports as vehicle is being serviced. Truck looks great" - Michael

"Everything was great. My agent Carl kept me updated. I would definantly refer anybody to Caliber Collision." - Mike

"Phenomenal service and outstanding staff. Mark Silva kept me updated and well-informed constantly. Due to my busy schedule with the military, they allowed me to pick up the car during off-hours. The car came out looking better than before! While I hope I never have another collision, any future body work will definitely require my cars to go to Calliber Collision downtown." - Brandon

"Great service. Marco Silva was very helpful I would definitely come here again as for it was my second time here & I would definitely refer people out, did a great job on the car & was repaired before my estimated date. -crystal" - crystal

"They did an excelent job on my vehicle and the keeped me informed on the progress." - Rodolfo

"Your service was superb - finished well ahead of the original estimated completion date. The A/C works better than it did prior to the accident. Thank you." - Robert

"Great service; I was kept informed of progress and service was completed in a timely manner." - Mabel

"Daniel did a great job explaining the process of the estimate and repair, very professional.The car came out great!" - Henry

"I cannot say enough about how fortunate I am for the exceptional service I received. Kathy was heaven sent and kept me updated every step of the way. My car looks amazing and I’m so glad I decided to go with Caliber Collision as my repair facility. I won’t go anywhere else ever again, Thank you Kathy, and Caliber, for the 5 Star experience. " - Destiny

Rated 5/5 based on 6 customer reviews.
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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.