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Auto Body Shop: San Antonio - Downtown Location

619 Broadway Street San Antonio, TX 78215 7:00 a.m. - 6:00 p.m. M-F
CLOSED SAT & SUN

San Antonio - Downtown  Details

Conveniently located in San Antonio off I-37 at Brooklyn Ave. and Broadway St. Opened in 2012. I-CAR Gold Class recognized.

About  San Antonio - Downtown

Here at Caliber Collision in San Antonio, TX, our goal is to have your vehicle back on the road as soon as possible while we restore you to the rhythm of your life®. We provide repair services including auto glass repair, dent repair, and painting, and our work is delivered with remarkable auto body repair and customer care. With our ideal location, we are accessible to anyone in the greater San Antonio area. Our repair technicians are ready to serve you with any repair services your vehicle requires, and we have been named an USAA Stars Facility and are the recipient of several industry awards including the Mitchell Customer Satisfaction Award and the 2013 Service Excellence Award.

Knowing we have customer satisfaction is what drives us at Caliber Downtown, and we know you will be satisfied with the results. We treat everyone with respect and value our customer relationships. Our work is guaranteed through a written lifetime warranty, and we are positive you will be pleased with the superior quality of our work. During the repair process, we will continually update you on your vehicle’s status so you are informed as we return it back to pre-accident condition. As an added convenience, we are located near an Enterprise location. At Caliber Downtown, no repair is too big or small for us to fix.

Caliber Downton is focused on serving San Antonio as the collision repair center of choice, and thank you for choosing us to repair your vehicle both today and in the future. Simply call our Customer Service Center at 1.888.CALIBER (225-4237) to make an appointment or to leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Honda
Ford


Nearby Locations



Reviews


Testimonials

- Isaac MartinezDec 6, 2019

"The work was great and had my car running so fast."

- Blessed mamaDec 5, 2019

"They were quick to give estimates...friendly"

- Eugene RiojasDec 3, 2019

"They do very good work and back it up with a warranty. Very helpful and friendly staff"

- giovanni salzanoNov 28, 2019

"Fast professional service."

- Robert CacicNov 14, 2019

"Nice folks. Slow repair but done well. Insurance paid so I didn't pay attention to the pricing."

- Erik WatersOct 24, 2019

"Second time I have had to use them. Quick estimates, great follow up communication, and very good job. They even buffed out a scratch that wasn’t part of the job. Thanks Ralph!"

- Valerie TavitasAug 26, 2019

"Everything about my experience here was great !!! I can’t not thank Serafin enough for his great customer service !!!! He kept me updated daily on my vehicles status and made sure I knew exactly what was going on with my vehicle and when it would be ready !! I will definitely recommend all my family and friends to come to this location they really do take care of you ! Definitely ask for Serafin !!! He is the best !!!"

- Juanita M. HerreraAug 16, 2019

"Great customer service and quality repairs."

- Jacqueline RoseAug 16, 2019

"Dropped off my car late Monday afternoon and they told me it would be ready in the middle of the following week. They were so great informing me what was being done with my car. Now that it’s Friday (four days later), I received a text that my car was ready which is a lot sooner than I expected and it looks great. The staff did an amazing job and went over their warranty. I hope I don’t get into another accident, but if the unfortunate day does happen, I know where I’ll be taking my car."

- Charlie ReyesAug 12, 2019

"Everything about my experience here was great! From the moment I walked in Serafin took a look at my vehicle and provided an estimate very quickly. The front office lady called Hertz and had someone pick me up to drive me to the rental office. The repair only took a couple of days and my vehicle was delivered on schedule as promised. After picking up my car, which was professionally repaired to perfection, I noticed a few scratches on my window tint. I informed Serafin of this, he took a look, owned the problem and promptly sent a window tinting technician to my apartment to repair it. Serafin's work ethic and commitment to customer service is among the top of I've experienced at any collision repair shop. This is a rare quality within a service representative and a leadership characteristic that is infectious among other service representatives alike. It is clear to me that Serafin is a true asset to the company. I hope I never have to return for collision repairs but If I do I want Serafin in charge of my repairs again. I will definitely be referring any of my friends to Caliber Collision but most importantly I will tell them to ask for Serafin because he will go above and beyond to ensure customer satisfaction."

"Excellent work done in a timely manner in spite of unfavorable weather conditions and a hailstorm disaster work overload." - David

"They were total professionals, special Kudos to Marc who was my contact. He kept me updated and is friendly but extremely professional." - Raul

"Absolutely incredible customer service. They went far above and beyond and brought me my truck and take the rental back for me when I wasn't able to get to the shop. Not to mention they did a wonderful job fixing the damages and even made sure that my car magnets were kept safe like I had asked. Other places I have been to could have cared less about that. I love this place and will continue to go back for any collision repairs needed." - Robyn

"Very friendly staff who made a huge effort to be kind, courteous, and helpful." - Megan

"Excellent service" - Dixie

"Carl was a great associate! He kept me well informed and was always cheerful when speaking to me about an upsetting situation!" - Nadine

"I've never had to put my car in the shop before so the emails I received put me a little more at ease but the biggest thing that helped out was hearing from Hector Tuesdays & Thursdays. When I first took my car in he told me he would be calling me those specific days & he did which made me a happy customer because he kept his word. Thanks so much for all the time & hard work it took everybody to fix my car I was surprised that it only took 4 days but it looks good...thanks!!!" - Evelyn

"Great service! Thanks to Kathy who kept me updated weekly on the progress of my car! I would recommended this location for others!" - Cynthia

"Matthew was my estimator and he was very attentive to my needs and repairs and kept me advised every step of the way. Hands down the best of the best that I have every experienced. All staff I came in contact with were extremely attentive, courteous, and polite. I am extremely satisfied and would recommend them to everyone. Having an accident which was not my fault was hard enough, but these folks made it all better! Thank You!!!" - Bonnie

"Great service, I like the progress reports as vehicle is being serviced. Truck looks great" - Michael

"Everything was great. My agent Carl kept me updated. I would definantly refer anybody to Caliber Collision." - Mike

"Phenomenal service and outstanding staff. Mark Silva kept me updated and well-informed constantly. Due to my busy schedule with the military, they allowed me to pick up the car during off-hours. The car came out looking better than before! While I hope I never have another collision, any future body work will definitely require my cars to go to Calliber Collision downtown." - Brandon

"Great service. Marco Silva was very helpful I would definitely come here again as for it was my second time here & I would definitely refer people out, did a great job on the car & was repaired before my estimated date. -crystal" - crystal

"They did an excelent job on my vehicle and the keeped me informed on the progress." - Rodolfo

"Your service was superb - finished well ahead of the original estimated completion date. The A/C works better than it did prior to the accident. Thank you." - Robert

"Great service; I was kept informed of progress and service was completed in a timely manner." - Mabel

"Daniel did a great job explaining the process of the estimate and repair, very professional.The car came out great!" - Henry

"I cannot say enough about how fortunate I am for the exceptional service I received. Kathy was heaven sent and kept me updated every step of the way. My car looks amazing and I’m so glad I decided to go with Caliber Collision as my repair facility. I won’t go anywhere else ever again, Thank you Kathy, and Caliber, for the 5 Star experience. " - Destiny

Rated 4.9/5 based on 10 customer reviews.
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