Jan 18, 2020
"Great group of staff here at this Caliber Collision on Culebra. Robert leads a great team to repair your vehicle quickly, safely and correctly! Awesome service advisors really cares about their guests. Written lifetime warranty good at ANY Caliber Collision location...how can you go wrong? Enterprise rental car location on site!" - Jay's WorldDec 19, 2019
"Best place to take your vehicle and friendly people." - Linda RamirezNov 21, 2019
"Great service, fast turn around. Ruben Benavides was awesome to work with!" - Rosalinda RabagoNov 18, 2019
"I was very impressed and satisfied with Caliber Collision for repairing my Outlander Sport when I hit a very high cemented curve in my subdivision entrance. I was especially impressed by ‘Mr. Ben Negron for getting my front SUV collision done beautifully that it feels like a new vehicle again with a very smooth ride. I love the way it drives and the wonderful paint job done and did the entire SUV touch up paint to match so brilliantly beautiful. I will recommend to all my family and friends that Caliber Collision is the best. Thank you so much for taking care of me and deserve more than a 5 star rating." - Mercedes BenningtonNov 8, 2019
"I took my car in on a Monday and had it back the very next week. The general manager at this location is super professional and answered all of my questions I had about my car" - Mercedes BenningtonNov 8, 2019
"Took my car in to get repairs done and they did a fantastic job! The general manager at this location did a fantastic job answering all of my questions and handling my car. Highly recommend." - Kelly MinterNov 6, 2019
"This is going to be a long review, but bare with me. On Sunday night while backing out of garage, I shattered the passenger side view mirror so bad that I knew the entire mirror needed to be replaced. On Tuesday morning, I went by the Ford dealership to inquire about getting it checked out and replaced. I was told that it would take at least two days before my car could even be looked at, and my car would have to sit at the ford dealership until they could look it. There is no way I could’ve made that work. At least two days without a vehicle is not plausible for me. As I was leaving ford with nothing more than a business card, I noticed that right next door is Caliber Collision. With low expectations, I decided to stop by and see what they had to offer. Upon arriving the receptionist informed me that their team was entering a meeting and may have to wait about an hour, but she was going see if she could grab someone for me before the meeting. I took a seat, prepared to wait, and ended up being helped in under 5 minutes. Ben Negron immediately went and looked at my vehicle, generated a quote, and was overall extremely helpful. He informed me that they could probably have the part in hand later that day and the repair itself would take about an hour. I couldn’t come back later that day due to work, but I decided to go through with it. I paid half of my bill and went home expecting to hear from them when they had the part. Ben texted me approximately 7 hours later informing me that they had the part in hand. On Wednesday morning at 7:45am, I arrived at caliber collision to have my vehicle repaired. I did not spend more than 30 minutes there before my car was fixed perfectly, the rest of my balance was paid and I was out the door. Caliber had my vehicle fixed in less time than it was going to take ford to even look at it. Over all I am super impressed with the amazing customer service of caliber overall. Specifically, the receptions were extremely nice and helpful, and Ben Negron made my overall experience enjoyable for what it was. Thank you so much, Caliber!" - Sirenia HerreraNov 5, 2019
"I was very skeptical at first due to the reviews (old). Oh was I wrong. I honestly need to give credit where credit is due. From the moment I walked into the door, the receptionist greeted me with a smile on her face and asked if I wanted coffee or anything to drink ( not to mention they always had treats for the customers like doughnuts & popcorn). I received daily updates on my vehicle and text messages from Dariela answering all my questions and believe me I was one of the annoying customers that asked 100 questions. Dariela was extremely patient with me and reassured me daily that my vehicle repairs would be taken care of and that the paint would match and everything would be perfect. Once my vehicles repairs were complete Dariela offered to bring my vehicle to me or meet me after hours to accommodate my work schedule. I was able to pickup my vehicle on my lunch break and was shocked at how well the repairs turned out the black paint on my BMW look amazing and it matched 100% which what was my concern. The guy who repaired my X5 even went as far and hammered my license plate flat to fit on the front bumper and I didn’t have to replace it, which was a huge plus for me. I can honestly say the entire staff did an awesome, I will definitely be referring them to all my family and friends. Great Job Caliber Collision!" - Bryan
"I would recommend caliber collision and their geico inhouse representative and I would especially like to thank the manager Orlando for his above and beyond workmanship of having my vehicle better than it went in. They kept me updated and involved. They answered every one of my calls without any hesitation. He did not neglect any issues that needed to be resolved. He treated it like it was his own vehicle. "
"My experience with the staff at Caliber Collision was extremely positive. Starting with the front office staff. Dariela is friendly and knowledgeable. Her outgoing personality will absolutely brighten any customer's day! She has the ability to turn your misfortune into a positive experience. My contact for repair, John, was knowledgeable, helpful and delivered everything on time and as promised. I would not hesitate to recommend your shop at this location to any of my friends and business contacts. I thank the folks at Caliber Collision for making the whole repair process a good experience for me." - James
Rated 5/5 based on 9 customer reviews.
- Justin J.