Dec 4, 2019
"Great service, great people and fair prices! John kept me in the know at all phase of my auto repair and re-paint....got my car back in about a week after dropping it off.... the whole process was completely painless.... thanks to the great staff; free drinks and popcorn!!!! Will definitely recommend to others and use again when needed. Thanks again." - Bob B.Nov 19, 2019
"Knowledgeable, friendly, efficient staff. Fixed the damaged hood on my Honda Fit under two days including repair, repaint, wax. It looks better now that when I bought it used in 2015. They worked directly with my insurance company so no glitches. And they delivered it to my house. If there were ten stars they'd get them. Highly recommended." - Anthony B.Nov 12, 2019
"Our Mercedes E550AMG got hit in a parking lot by some idiot who didn't even leave a note. First, a quick shout-out to Progressive Ins. They were unbelievable. We filed our claim with them at 7AM and had a call from Caliber by 8:30AM to setup an appt. As for Caliber, we can't say enough about them. Our contact was Jon and he told us they would repair it to new condition. Not only did they completely come through on their promise, we can't even tell there was ever an accident. And, they finished the work early. They are true perfectionists. Jon was GREAT and called us daily to give a progress report. We have never had such excellent service from any type of car repair shop. Having heard we were celebrating our 42nd Anniversary, they even had a card waiting in the car wishing us a Happy Anniversary! We would give them 10 stars if we could!" - Jolene LynthycumNov 8, 2019
"My insurance had me take my car to Caliber. I'm glad they did. The service was great. And John took time to update me about my car. I hope I never have another accident. But if I do I know I will be calling John. Thank you so much the car looks great." - Joe S.Oct 28, 2019
"Made an appointment for an estimate and showed up the following day. The estimator Elizabeth came out looked at my truck and within an hour sent me an estimate for the repairs. Made an appointment for the following week and dropped my truck off for repairs. The repairs took only a day and half and came out perfect. Elizabeth sent texts updating me on the progress of the repairs which was great. Over all it was a very positive experience thanks to Elizabeth and the entire staff. I would for sure do business with Caliber Collision again." - John D.Oct 16, 2019
"Caliber did a fantastic job with my repair, but the customer service was as good or better. Very easy to work with and they went above and beyond in logistics help with getting my car in and out. Special thanks to Elizabeth! I don't see any reason why I would go anywhere else if I needed work done again." - Marina S.Sep 24, 2019
"An excellent experience, communication, the speed of service as they promised, and the quality of care by this location. I thank you for the representative by the name of Joey (a filipino guy?), they are all excellent in this location San Carlos, CA Calib Collision." - Linda S.Sep 23, 2019
"Caliber collision is amazing, outstanding and nothing short of exceptional in every way ! ... I had work done on the body of my Subaru Impreza in September following a collision. This was my first experience with a body repair shop so I was very nervous. I can honestly say that I have never received such attentive service for my vehicle - ever before. From the moment I walked in thru the door.. I actually felt that I was the most important customer in the Bay Area !my service representative : Ms Elizabeth Washburn - was both very professional and informative - and gave exceptional updates each 2 or 3 days. When my Subaru was returned to me - I could hardly believe it - it actually overall - looked much better - than when it went in!, and the repair work itself - was exceptional. This really is an outstanding collision repair company !... it's definately the place to go to for this type of repair work! .... thankyou so much to the whole team at Caliber ! I am very grateful for this experience - during a stressful time - You Rock !! Linda S.( from England ) !"
Rated 5/5 based on 8 customer reviews.
- Joe H.