Oct 16, 2019
"Caliber did a fantastic job with my repair, but the customer service was as good or better. Very easy to work with and they went above and beyond in logistics help with getting my car in and out. Special thanks to Elizabeth! I don't see any reason why I would go anywhere else if I needed work done again." - Afcol S.Sep 24, 2019
"An excellent experience, communication, the speed of service as they promised, and the quality of care by this location. I thank you for the representative by the name of Joey (a filipino guy?), they are all excellent in this location San Carlos, CA Calib Collision." - Linda S.Sep 23, 2019
"Caliber collision is amazing, outstanding and nothing short of exceptional in every way ! ... I had work done on the body of my Subaru Impreza in September following a collision. This was my first experience with a body repair shop so I was very nervous. I can honestly say that I have never received such attentive service for my vehicle - ever before. From the moment I walked in thru the door.. I actually felt that I was the most important customer in the Bay Area !my service representative : Ms Elizabeth Washburn - was both very professional and informative - and gave exceptional updates each 2 or 3 days. When my Subaru was returned to me - I could hardly believe it - it actually overall - looked much better - than when it went in!, and the repair work itself - was exceptional. This really is an outstanding collision repair company !... it's definately the place to go to for this type of repair work! .... thankyou so much to the whole team at Caliber ! I am very grateful for this experience - during a stressful time - You Rock !! Linda S.( from England ) !" - John B.Sep 21, 2019
"An excellent experience -communication, speed of service, and quality of repair. Elizabeth Washburn, our service representative, was professional. responsive, and excellent to work with." - Rachel F.Aug 31, 2019
"Caliber Collision went above and beyond, and turned a stressful experience (a car accident) into an incredibly easy one. After a fender bender, my car needed body work and my insurance company referred me to Caliber. When I arrived, paperwork was ready for me to complete sign, and someone from Caliber came right out with me to take a look at my car and take photos. Calliber called a rental car company for me and arranged for a pick-up, and kept in touch via text message every day to update me on my car's progress. I want to mention John in particular, who called me several times as my near neared completion to update me on parts they were waiting for, and give me a few different choices about how to proceed. He knew that I was paying for a rental car while this work was being done, and he really wanted to get me back in my car as quickly as possible - which meant that he drove down to San Jose just to pick-up a temporary part in order to get me back in my car before a back-ordered part arrived. Dealing with a car accident - and the aftermath - can be so stressful, and I'm so grateful to Caliber Collision for making my car repair the easiest, most straightforward part of the process. And, it goes without saying, my car looks good as new!" - David L.Aug 22, 2019
"This is a great place to get some body work done on your car. They are very professional and friendly. They make sure to give you an honest opinion and high quality work. The service manager Jon is on top of keeping communication with clientele. Color matching and finishes are outstanding. Highly recommend doing business here!!" - Maria G. HernandezAug 20, 2019
"They did great work on my car!" - Hans P.Jul 31, 2019
"Very pleased about the service received : a) counter help b) communication was perfect c) bodywork excellent" - Edward T.May 12, 2019
"Great experience at Caliber Collision. Took my car in for an estimate skeptically since Caliber is one of State Farm's preferred auto body shop. John estimated 3 days and it took a bit over one day. They even repaired some minor spots on the bumper that were not part of his estimate. Entire car was washed, including a spot on the side mirror."
Rated 5/5 based on 9 customer reviews.
- John D.