Oct 7, 2019
"After the last review posted, I got a call from Caliber store that they invited me back to the store to fix the problem. It took a while because of living out of town, need to find time to drive back SLO. Scott who handle my case, he and his team did a quick fix and the issued was resolved. The service was good this time. Thank you" - Robert MeszarosAug 24, 2019
"They only have the car for 2 days and when I picked it up it wasn't only repaired it was detailed too" - Terry B.Jul 27, 2019
"Amazing work! Very professional. Outstanding customer service. Great communication. AAA approved shop." - Haley L.Jul 26, 2019
"We were out of town and got in a fender bender. They were so kind to help us out until we could get home and have it repaired. We will be using their services at our local shop. Thanks to the general manager Mr. Rebich!" - JP HiraokaJun 27, 2019
"Caliber Collision was fantastic through the entire process. They were very good at communicating and worked well with both insurance parties to ensure total coverage. The repairs were finished quickly and were a very quality job. Kaleb was especially helpful in making sure the process went as smooth as possible. Highly recommend." - M M.May 9, 2019
"Go to Caliber Collision first: Scott, Joe and Kaleb are great people, going the extra mile for those that choose Caliber Collision; the Caliber family treats its customers like family. Scott gave me an estimate that was realistic to what my expectations were and didn't try and add in extra hours for work i didn't need nor want; other shops will, not Caliber. When everything was fixed, excellently too, the total was what he told me it was going to be when i dropped it off; the repair was quality, completed fast too; Caliber Collision went above and beyond and I am grateful and will recommend them to all, for all services. Joe was great too, super thankful he dropped me off in town, the day I dropped off the car. Kaleb was very helpful advising me on my service needs. They are a great team, restoring the rhythm of your life!" - AARON PADRONMay 1, 2019
"Friendly service with a smile" - Jane HawleyApr 20, 2019
"Caliber Collision has excellent customer service and also did great work on replacing my bumper. The guys in the office made me feel welcome when I was there and communicated with me about my car over the phone in a friendly and timely manner. The bumper looks brand new and the car was returned to me with both the interior and exterior having been washed and cleaned. It looked way better than I left it! I would choose Caliber Collision any day. They were a pleasure to work with and made the entire process super easy!" - Jane H.Apr 20, 2019
"Caliber Collision has great customer service! They communicated with me about the status of my car in a friendly and timely manner. They made an extra effort to make me feel welcome at the office and to explain the entire process from dropping off the car to receiving the estimate to signing the paper work. Getting my car fixed here never felt like the hassle that it normally does at other places. They replaced my bumper and did some body work. The work was excellent. They also washed the car and cleaned the interior before returning it to me, which made my car look almost new again. I'd strongly recommend working with this company. Their customer service and their work is of extremely high quality and their prices are honest and affordable." - D M.Apr 10, 2019
"This is our second time to Caliber Collision in SLO. The first time was with a different vehicle. Both times Scott was very helpful and professional. He guided us through the process. He explained in terms that we could understand, showed us photos and gave vehicle structure pictures. He helped us with the insurance company. It was because of Scott's customer service and the excellent work that the shop does that we came back this time." - Rachael
"We recently had our 2013 Escape serviced at Caliber due to a minor fender bender. From the very start they were nothing short of amazing. We enrolled in automatic texts and were immediately updated with the status of our car. From dealing with the front office to dealing with our estimator, Scott, everyone was professional and considerate. Our car was fixed in a little over a week and they took care of returning our rental car. I highly recommend Caliber to anyone in need of an honest, trustworthy company."
Rated 4.9090909090909/5 based on 11 customer reviews.
- Jack L.