Nov 9, 2019
"Been these folks' client for 10 years, back when it was San Luis Auto Body. They're under the national Caliber umbrella now but it's the same good folks, same quality work. For whatever reason my cars generally have 3 stage metallic paint - you'd think it'd be hard to match but I'd challenge anyone to tell a Caliber-painted part from factory new. They're also friendly and attentive - definitely a cut above the usual SLO standard. I'd recommend them to a friend without a second thought. I accidentally posted the above review to the *other* Caliber location in town, the one on Thread Lane. But this review is for the Granada location. I found that out, when I showed up for what I thought was my appointment and found out I'd called the wrong place. Pat recognized me as a long-time customer and took care of me and my car immediately, even without an appointment, no muss, no fuss." - Gabby D.Oct 1, 2019
"If you ever need to get your car repaired, this would be the place. The members are super friendly, helpful and flexible! I went here to get my car repaired after someone hit me and this was definitely the easiest part. They were super flexible with rescheduling and gave frequent updates (through phone, email and text - you can choose which). Also I think one guy told me that if you're having trouble with any of the repairs, they'll see you at any other Caliber Collision repair shop. There's a bunch in California! I'm so glad insurance recommended this shop! Also the repair was done MUCH quicker than I expected!" - anonymousSep 7, 2019
"Excellent customer service and workmanship. The final bill was less than the estimate and the repair was done in less than 3 hours! Thank you!!" - Robert B.Sep 7, 2019
"Excellent customer service and workmanship. The final bill was less than the estimate and the repair was done in less than 3 hours! Thank you!!" - anonymousAug 8, 2019
"I came in with headlights that needed restoration which turns out is an internal headlight issue, but the gentleman who helped me out took my car around back …" - Patrick C.Aug 8, 2019
"I came in with headlights that needed restoration which turns out is an internal headlight issue, but the gentleman who helped me out took my car around back and gave it his best shot to fix the imperfections on the surface, without charge! It definitely looks better than when I came in. This is the type of establishment I will be bringing my car back to in the future. Customer service was TOP NOTCH! Thank you so much for helping and being a straight shooter! I will be back again soon!!!" - Jared SmithJun 25, 2019
"Formerly San Luis Autobody, still the same great staff and awesome work. I’ve taken two vehicles here and these guys are the best in town. Adam is a total professional and his work is flawless. I’ve worked with both Pat and Jeff and they are on it every step of the way. Thanks guys!!" - Jasmine CoronaMay 30, 2019
"My experience was wonderful and easy, Jeff made everything so easy and his positive attitude made everything that much better!! I work 8-5 and hardly had time to take his calls, but he left thorough messages on status of my car and what not, he even went the extra mile to get in contact with my insurance(which was huge nuisance) and get everything taken care of . It did take a while to get my car, but it came back looking brand new and they were nice enough to clean my car outside/in. I will be back in the future if I ever have problems, and would absolutely recommend to anyone." - Joseph CasaccaApr 19, 2019
"I highly recommend them. I received updates and they finished on time. Thank you Paul." - Frank M.Feb 22, 2019
"Incredibly appreciative of the honest service I received here. Last week, someone left me a note saying they accidentally scratched the entire driver side of my car with their side mirror. I tried to wipe it off myself but couldn't, so brought my car to San Luis Autobody thinking it was a deep scratch that needed to be fixed professionally. Jeff, one of the sales reps, took a look at it, and rather than charge me to fix it (which he could have), grabbed some polishing compound from the back, and buffed it out right there in front of me, for free. I have been here a couple times before, and have always found the service to be quality, and most importantly, HONEST. I highly recommend San Luis Autobody to anyone needing repairs."
Rated 5/5 based on 10 customer reviews.
- David F.