Apr 2, 2020
"FORT WORTH-WESTERN CENTER location. I brought my car in for an estimate, which was completed and emailed to me within an hour or two. I took my car in the next day for repairs and Lincoln and his team made it very quick, easy, and efficient. The car rental desk had me in a rental within minutes. They communicated with me the entire time, advising me of progress through texts, and were very open and transparent. They estimated 4 days and had my car done the very next day (though it was a fairly minor fender/paint scrape issue). They were very mindful of the coVid recommendations and only allowed one customer at a time in the lobby. Overall, a very enjoyable and convenient experience and I would highly recommend their services." - Barbara H.Mar 26, 2020
"My little electric Fiat was new to me when it was hit by a drunk driver. Fortunately my insurance had it towed to Caliber Collision, and from then on, I dealt with Ruben. He was extremely communicative, updating me with regularity by text. They also did me two favors without charging me, going beyond the call of duty. He was clear about exactly what needed to be done, it did take a long time but only a day or two over the original estimate. Ruben and the guys were great, as was the final product after repairs." - Jaime A.Feb 24, 2020
"I can't say enough good things about this place! Someone decided to back out into me in the Trader Joe's parking lot & it left a good scrape on my back bumper. Caliber Collision was one of the AAA approved shops and, since my brother had a horrible experience at the other shop down the road, I decided to give Caliber a try. I am SO glad that I went with Caliber! The entire staff is friendly and professional, kept me updated on the finish date & progress through text messages, and it looks like I never got hit! They also have a nice waiting area with coffee and popcorn if you like. I also thought the estimate was fair and they handled everything through my insurance company since they deemed it the other person's fault. I hope I never have to get an collision repairs in the future but, if I do, I'm definitely coming back here for those repairs!" - Kimberley Y.Jan 30, 2020
"These guys are AWESOME! Our car was hit badly by another vehicle and they were professional and fast with their estimate. On top that Nathan and Larry were friendly and informative. Generally I don't expect this with car stuff - but this is a quality shop - wouldn't hesitate to recommend them for anything you need!" - Monte F.Jan 29, 2020
"It's no fun going thru the hassle of getting your car repaired after an accident. The folks at Caliber Collision in Santa Barbara did a fabulous job in mitigating that hassle. Through the entire process, their customer care was superb!! The ladies at the front desk were always kind and extremely helpful with all matters. I dealt with Adam involving the repair work and he was a champ!! I hope to NOT get in another accident in the near future, but if I was to, I would definitely use Caliber Collision again. :-)" - Thea DicksonDec 30, 2019
"These guys have the best service. They saw me on short notice during the holidays, worked with my insurance so I wouldn't have to be the middle man, and make sure my car is completely fixed. They had let me go without the Subaru emblem on my bumper because I needed the car to drive for the holidays and the part hadn't come in yet, and then followed up to make sure I had time to stop by once it arrived a few weeks later to reattach the emblem. Great service." - Steve W.Dec 20, 2019
"Great place that builds good will with the community. Adam is a key person there; he spent some time telling me how to save money ie buy the parts yourself and bring them it etc. And then he fits me into a tight schedule and very cost efficient. Highly recommend!" - Connie O.Dec 13, 2019
"I felt immediately taken care of when I stepped foot into Caliber! The SB office was great! Then our car was transferred up to Santa Maria so it would be done quickly. Joseph handled all the details surrounding our car and kept us informed the entire time. I highly recommend Caliber!! Joseph was AMAZING!" - Eddy C.Dec 13, 2019
"I had my car hit from behind , not major damage but enough to notice as my car is like new. My insurance suggested Caliber and I'm glad I went. I was given text updates every day , and Excellent Service from "Ruben" from start to finish. My cars repair was flawless with matching paint and parts .Thanks Ruben for your professional customer service.." - Max M.Dec 10, 2019
"I went into Caliber with a damaged bumper. Within minutes I was seen to, helped, and Adam Iovino was already working on the car (and gave me a complimentary soda). After less than 20 minutes Adam brought the car out, the bumper repaired and painted. I asked how much and they said, "nothing". I would definitely recommend and go back again. :)" - Victoria
"From the time I walked into Caliber Collision to the time I walked out with my completed car i was treated with the most amazing customer service. Larry and Gina made my drop off extremely easy and were both very helpful. Nathan took over from there and I couldn’t have asked for a better experience. I can honestly say I have never been treated so well at a repair shop. My car looks amazing and I will highly recommend them to everyone. Thanks Caliber Collison!!"
"Great experience(s). All the staff, especially Robert, were extremely helpful and accommodating. They made it very easy for the 2nd time (a few months later) when I had to come back with another one of my cars. They had me in/out and in a rental car within 45 minutes. Very impressive!" - Mary
"I already praised them for their excellent service and am happy to do so again! The couldn't have been more helpful through the process." - Jean
"They are professional and they make you feel good." - Marc
"They did everything they said they were going to do. The car was repaired when they said it would be. They were very nice people." - Maria
"Since Sept. 2015 I have used you twice. This company & the staff have be so awesome and accommodating. I could not ask for better care than what they have already given. Thank you & Happy Holidays Caliber Collision you rock!!!" - IRMA
"I've been there before and it’s the same excellent job they did before. That is why I came back again. Because they were so good and professional." - Emmett
"The work done at Caliber Collision was excellent. Fast and efficient, and the car looked brand new." - Deborah
I have used Caliber Collision when it was 101 Collision and with the same results. Your team that works there has done excellent work for me on three occasions. I would like to compliment Dorian Blanchart and Rachel Fretz for their excellent work in receiving customers, the first important step in customer service. For me, they both performed their job in a way that you can be proud of. I would like especially to point out the first class performance I receive on two occasions from Robert Fernandez. He is an example of the type of employee I remember when I was much younger who manifest a true caring for my concerns and walked me with patience through every step of the estimation and repair of my cars.
I hope you realize how lucky you are in this day of non-performance to have such dedicated employees. Thank you for having the perception to have acquired such individuals.
All good to you,
Roger" - Roger
"The people at Caliber Collision were great. Always in touch to let me know how things were progressing. Very helpful and professional in a friendly manner. Although I hope I never to see you again, you are the first I will contact if needed. Thank you so much." - Robin
"I took my car to Caliber in Santa Barbara a few months ago after it got hit while parked in a shopping center. Caliber did a terrific job fixing my car. But yesterday after work I went out to my car and found someone had left some paint behind on my rear bumper, the same part Caliber had just recently fixed. I took it back to Caliber for an estimate, but Cesar removed the extra paint and scratches right there on the spot and didn't charge me for his time. I wanted to share this experience because it really shows that the folks at Caliber care about their customers and pride themselves in the quality of their work." - Joe
"They are super friendly and easy to work with and really timely and they made it work and went above and beyond what I've experienced at any other car body shop, it was a pleasant experience." - James
Rated 5/5 based on 11 customer reviews.
- L L.