Nov 20, 2020
"Hayk is the best! He made everything happen in a timely manor and was updating me throughout the process. Natalie at the front desk is so so sweet! My family and I love this location." - Riyaz MalekNov 16, 2020
"Thank you very much Caliber Colision. Great service. Billy and Vahan were very helpful. I was updated time to time and my car was returned earlier than expected and as new." - Lora W.Nov 14, 2020
"Gerry was incredibly helpful and one of the best service people I have ever encountered. Respectful, honest, great attention to detail, willing to explore possibilities of new versus refurbished parts and willing to explore insurance possibilities. He laid out realistic timelines and was incredibly flexible. The work was done well and on time. 5 stars for Gerry and his team." - Lora W.Nov 14, 2020
"Gerry was incredibly helpful and one of the best service people I have ever encountered. Respectful, honest, great attention to detail, willing to explore possibilities of new versus refurbished parts" - Sneha J.Nov 13, 2020
"Made a claim through Geico after someone keyed my new car. I brought it to Caliber Collision and the whole process was very professional and efficient. They were even able to buff out and polish the s" - Sneha J.Nov 13, 2020
"Made a claim through Geico after someone keyed my new car. I brought it to Caliber Collision and the whole process was very professional and efficient. They were even able to buff out and polish the scratches in 15 minutes for FREE! Truly appreciative of the level of customer service. I will be back for any future car-related needs!" - Benjamin S.Nov 2, 2020
"Unfortunately, I was rear-ended...again so back my poor car had to go to a bodyshop. I really didn't have to think twice and called Caliber again. This time the damage was a little more severe and so they transported the car to their Santa Monica facility. Like last time, customer service was very good. Sedrik was very communicative and stayed in touch about the status and progress of my repair via phone and text. I was also extremely pleasantly surprised the Caliber also touched up some paint chips for me (on the house as it were) so the car is looking even better than it went in (bumper excepted). I would highly recommend Caliber for body repair." - Benjamin S.Nov 2, 2020
"Unfortunately, I was rear-ended...again so back my poor car had to go to a bodyshop. I really didn't have to think twice and called Caliber again. This time the damage was a little more severe and..."
"Anthony and the front desk girls were very helpful & professional. I was impressed with the customer service and would highly recommend Caliber to friends." - Andrea
"I had the pleasure of working with Cedric. He was absolutely professional and got everything done on time. My car looked fantastic when it was done (a new roof, including a sunroof needed to be installed), so kudos to the team at Caliber! Again, Cedric was very professional and definitely I would recommend working with him. Thank you, Cedric! Also, the car rental agency, Enterprise, is right there at the location making it very convenient. I definitely give them and Cedric a 10 for the overall experience from start to finish." - Nicole
"Always happy with the work. Sean went above and beyond what was expected. everything went great." - Raymon
"Great repair shop, knowledgeable technician John helped me get everything done quickly and was prompt in returning calls and following up. Best customer service based repair shop in the area thanks to John and his team. " - Mariana
"In the last 18 months I've had two vehicles repaired three separate times by Caliber Collision (not my fault (lol). Caliber takes away the "STRESS" of accident car repair. Benjamin, my Service Advisor made sure I was fully advised every step of the journey. His updates were on target and help me to keep my cool. This is the standard that I have come to expect from Caliber and I will not trust my car to any one else. Thank you to the entire Caliber staff." - Darryl
"Very Impressed! My Service Adviser Vic did a great job. He kept me informed during the whole process of repair and the results were perfect." - Michael
""I received great service at Caliber-Santa Monica. Everyone including the Receptionists were extremely professional and efficient. The work was excellent!" - David
"I have used Caliber Collision center in Santa Monica since they began. Multiple family cars have needed repair and although that may not be the best of life - that is, our cars in repair - Caliber Collision has been THE most reputable, efficient, considerate, honest and absolutely available place I have dealt with. My agent and now friend, Dan Shannahan; enabled my life with my children and all of my family that have met and had the pleasure to deal with him on our repairs - to run without worry and with security of knowing we are in the best of hands. He takes his customers and their concerns/life, as if it was his own. thank you for all that you have and continue to do for us Dan!" - Tasnim
"Anthony Perez was great. He was a true professional who kept me informed and did a great job on my car.
A JOB WELL DONE." - Shahriar
"Amazing company, amazing people. Ene and Anthony are exemplary human beings. Whole facility is thoroughly professional. Thank you." - Lawrence
"Alan will respond, too. But we were entirely pleased - unexpected extra courtesy and consideration from all with whom we dealt. Moreover, our put-back-together-Ford looks great! Thank you. Mary Ellen" - Alan
"Although I have had good experiences here in the past, this last one had a hiccup: The color was mismatched. Fortunately, they agreed (blamed it on the lighting in the shop), and repainted it. The end product was great; it just took a few days longer than it should have." - Bill
"Caliber in Santa Monica was great. Kevin did a perfect job of watching over my car until it was ready. And the work was excellent." - Pat
"Mr. Randal Vigil, along with the other technicians at CC, have been taking care of my vehicle since its initial repair on November '12. The amount of care, diligence, and attentiveness shown by Mr. Vigil, and the rest of his staff, has been invaluable and clearly evident from day one. THANK YOU for all of your hard work and concern. I am a very satisfied customer...!
- Luis" - Luis
"....as always (unfortunately) Calibure and Dan take the best care of my car every time I bring it in. Would not take my car any where else to be repaired. Thank you to Dan and Calibur for the great work!" - Robert
"I received great service at Caliber-Santa Monica. Everyone including the Receptionists were extremely professional and efficient. The work was excellent! I love my "new" truck. Thanks!!" - Constance
"I have had several services in your shop on my Murano- My most recent visit was a delight- John Safaryan is a special employee, totally customer service oriented, and handled my issue professionally, quickly and completely satisfactorily! John is a true keeper....." - tom
"I just had some minor repairs done to my car at Caliber and my whole experience was excellent. The rental car was company was located in the same building, that was fast easy and painless. They kept in touch with me through the process. Oganes Safaryan was so helpful and great, he went above and beyond what I thought I was going to get. I was surprised to walk out to a washed car and shocked when I got in to drive away to find that the inside was also detailed including the windows. Thank you for such a great experience, I will recommend Caliber always and will use them again in the future when needed. ;)" - Pattricia
"Anthony took excellent care of me and he went out of his way to make sure I was happy with the service I received." - Mary
"A high quality, thorough and timely repair was done...Jorge Leiva and the Caliber Santa Monica people were great to work with." - Steven
"This is the second time within the last few months that I have had to take my damaged vehicle to Caliber. I was so please when they repaired my first car, that when I damage this car, I knew where I would take it. Friendly, and do a great job!" - Regina
Rated 5/5 based on 8 customer reviews.
- Sophie I.