Dec 4, 2019
"Thankfully was completely covered in a no fault accident but caliber did a good job fixing my car and relatively quickly considering this was over thanksgiving and the amount of repairs they needed to do The girl at the front desk and April who managed my car are both great and they kept me updated with progress over text." - Tyler H.Dec 4, 2019
"From day one I was constantly kept informed on the repairs to my vehicle. I never once had to call for an update. The entire office was very friendly and helpful. I would definitely recommend caliber collision in Middletown to anyone I come in contact with. Kelsi was a tremendous help during the process and Kyle constantly kept me updated. The manger was very kind and friendly as well. Also a huge thank you to the body tech Alex that did the repairs to my vehicle. It truly looks way better now than it did before going into the shop." - David HoffmanNov 26, 2019
"They did a good job on the repairs and had it done quickly. Only negative is that all my change in the ash tray was gone when I got the car back." - Norma L.Nov 24, 2019
"I took my car to Caliber Collision and was very happy with the service . Bill kept me informed with updates about my repair . Very friendly staff . I highly recommend this place !" - Rebekah N.Nov 22, 2019
"I was helped by Mike, he was very nice and helpful. Super quick and easy service! They helped me save money instead of spend it! Would recommend!" - Tyler K.Nov 22, 2019
"I've used Caliber 4 times (never my fault ;) and they've always been fantastic. I brought my car in today with a tire issue and they took it in and fixed it immediately. Texting me with photos and updates. I felt special and Jose couldn't have been nicer. Jose Martiinez was the best!!" - Jeffrey S.Nov 21, 2019
"This is the second time I've been here. Both times they assigned me to Sedrik. The first time my insurance sent me after someone hit my car in a parking lot. They were easy to work with and handled everything fast. Car looked new after. Today I came in with a dent and they buffed it out for much cheaper than the other quotes. Saved me time and money." - Pamela S.Nov 14, 2019
"A while back I got hit by someone who ran a red light and had to deal with some bid repairs. Collision and Sedrik in particular, went above and beyond to make the whole experience sweet and seamless. They even used some extra paint to touch up a little paint chip I had that was unrelated to the accident. Very nice people, very awesome place." - WENDY K.Nov 7, 2019
"Got in a minor accident and went to Caliber Collision through my insurance. They have Enterprise Rental Car in their building which makes renting a car easy after you drop it off. Dropped it off on a busy Saturday morning. Go early! They were extremely busy at that time. Was assigned to Mark to assess my car and to handle my case. He was extremely knowledgeable and professional throughout the whole time my car was at Caliber Collision. Most of all, he was easy to communicate with and gave me an update on my car after I dropped it off and gave me an accurate estimate of how long the job would take. I highly recommend Mark- he created a no-fuss, seamless experience. The highlight was definitely how easy he was able to communicate with! Great for texters and people who just want to get their car fixed ASAP." - Harry Z.Nov 7, 2019
"Thank you Joe Padilla on Alameda. You were awesome. Came in during the lunch hour with no appointment and Joe agreed to take a peek. After looking it over, he asked me to wait while he took the car around back. Ten minutes later my car was good as new. The best part--No charge!!!"
"Anthony and the front desk girls were very helpful & professional. I was impressed with the customer service and would highly recommend Caliber to friends." - Andrea
"I had the pleasure of working with Cedric. He was absolutely professional and got everything done on time. My car looked fantastic when it was done (a new roof, including a sunroof needed to be installed), so kudos to the team at Caliber! Again, Cedric was very professional and definitely I would recommend working with him. Thank you, Cedric! Also, the car rental agency, Enterprise, is right there at the location making it very convenient. I definitely give them and Cedric a 10 for the overall experience from start to finish." - Nicole
"Always happy with the work. Sean went above and beyond what was expected. everything went great." - Raymon
"Great repair shop, knowledgeable technician John helped me get everything done quickly and was prompt in returning calls and following up. Best customer service based repair shop in the area thanks to John and his team. " - Mariana
"In the last 18 months I've had two vehicles repaired three separate times by Caliber Collision (not my fault (lol). Caliber takes away the "STRESS" of accident car repair. Benjamin, my Service Advisor made sure I was fully advised every step of the journey. His updates were on target and help me to keep my cool. This is the standard that I have come to expect from Caliber and I will not trust my car to any one else. Thank you to the entire Caliber staff." - Darryl
"Very Impressed! My Service Adviser Vic did a great job. He kept me informed during the whole process of repair and the results were perfect." - Michael
""I received great service at Caliber-Santa Monica. Everyone including the Receptionists were extremely professional and efficient. The work was excellent!" - David
"I have used Caliber Collision center in Santa Monica since they began. Multiple family cars have needed repair and although that may not be the best of life - that is, our cars in repair - Caliber Collision has been THE most reputable, efficient, considerate, honest and absolutely available place I have dealt with. My agent and now friend, Dan Shannahan; enabled my life with my children and all of my family that have met and had the pleasure to deal with him on our repairs - to run without worry and with security of knowing we are in the best of hands. He takes his customers and their concerns/life, as if it was his own. thank you for all that you have and continue to do for us Dan!" - Tasnim
"Anthony Perez was great. He was a true professional who kept me informed and did a great job on my car.
A JOB WELL DONE." - Shahriar
"Amazing company, amazing people. Ene and Anthony are exemplary human beings. Whole facility is thoroughly professional. Thank you." - Lawrence
"Alan will respond, too. But we were entirely pleased - unexpected extra courtesy and consideration from all with whom we dealt. Moreover, our put-back-together-Ford looks great! Thank you. Mary Ellen" - Alan
"Although I have had good experiences here in the past, this last one had a hiccup: The color was mismatched. Fortunately, they agreed (blamed it on the lighting in the shop), and repainted it. The end product was great; it just took a few days longer than it should have." - Bill
"Caliber in Santa Monica was great. Kevin did a perfect job of watching over my car until it was ready. And the work was excellent." - Pat
"Mr. Randal Vigil, along with the other technicians at CC, have been taking care of my vehicle since its initial repair on November '12. The amount of care, diligence, and attentiveness shown by Mr. Vigil, and the rest of his staff, has been invaluable and clearly evident from day one. THANK YOU for all of your hard work and concern. I am a very satisfied customer...!
- Luis" - Luis
"....as always (unfortunately) Calibure and Dan take the best care of my car every time I bring it in. Would not take my car any where else to be repaired. Thank you to Dan and Calibur for the great work!" - Robert
"I received great service at Caliber-Santa Monica. Everyone including the Receptionists were extremely professional and efficient. The work was excellent! I love my "new" truck. Thanks!!" - Constance
"I have had several services in your shop on my Murano- My most recent visit was a delight- John Safaryan is a special employee, totally customer service oriented, and handled my issue professionally, quickly and completely satisfactorily! John is a true keeper....." - tom
"I just had some minor repairs done to my car at Caliber and my whole experience was excellent. The rental car was company was located in the same building, that was fast easy and painless. They kept in touch with me through the process. Oganes Safaryan was so helpful and great, he went above and beyond what I thought I was going to get. I was surprised to walk out to a washed car and shocked when I got in to drive away to find that the inside was also detailed including the windows. Thank you for such a great experience, I will recommend Caliber always and will use them again in the future when needed. ;)" - Pattricia
"Anthony took excellent care of me and he went out of his way to make sure I was happy with the service I received." - Mary
"A high quality, thorough and timely repair was done...Jorge Leiva and the Caliber Santa Monica people were great to work with." - Steven
"This is the second time within the last few months that I have had to take my damaged vehicle to Caliber. I was so please when they repaired my first car, that when I damage this car, I knew where I would take it. Friendly, and do a great job!" - Regina
Rated 5/5 based on 10 customer reviews.
- Maria S.