Mar 19, 2020
"I stopped in to Caliber collision today to get an estimate on my rear bumper and I ended up with unbeatable customer service from the receptionist to the extremely helpful gentleman the service technician SEDRIK. It will be an easy choice for me to come to Caliber Collision and will highly recommend to any of my friends and neighbors. Class act, very kind and accommodating !" - Troy BashamMar 13, 2020
"Smooth operators. Very friendly and efficient. I was in and out with my insurance estimate in 20 ninutes." - Chuck W.Mar 8, 2020
"I worked with Robert Johnson, Estimator from Caliber Collision in Costa Mesa. Robert was exceptionally professional, responsive and communicative. We encountered some challenges with insurance coverage and Robert took great initiative to resolve my issues. I believe that he went beyond his typical responsibilities to help with such issues. I have had previous good experience with Caliber Costa Mesa - It looks like this is typical service for them." - Grace C.Feb 29, 2020
"Hello! To those that would like a professional interaction and superb car repair, this is the spot. Sedrick is a great advisor. Be sure to ask for him to help with your car repair process. He keeps you posted all throughout and really cares to get the correct parts and service that you might need. He pays attention to detail and made sure my car was better than before. Thank you Sedrick! You are genuine and spent the extra time. Means a lot! Also, the gals at the front desk (Keiara and Cathrine) were friendly and informed me of the process an paperwork very well. Even the Enterprise guys (Shawn and Jerry) were cool in helping me get into the rental, while my car was being repaired." - Crystal R.Feb 27, 2020
"Excellent customer service and Fabian Was great in And always communicate on updates on my truck I will recommend caliber collisions to friends and family" - Mel C.Feb 26, 2020
"I can't say enough great things about this place. I was in a car accident, and our insurance company recommended this particular auto shop. From start to finish, the customer service was amazing. The rep we worked with, Sev, kept us informed via text every few days and answered all our questions thoroughly. He also gave us a realistic timeline of how long it would take to complete the repairs. We failed to thoroughly inspect the car before driving it home, but a couple days later, we saw some damage to the front bumper and headlight that we could only assume was made at the shop. (It was nowhere near the damage caused by the accident, and it looked like something heavy was accidentally dropped onto the bumper to create a hole.) We shared this info with Sev immediately, and he had us bring the car back. They were kind enough to fix everything for free, provided us a rental car, and maintained their stellar customer service along the way. I'm blown away by Caliber Collision's work (my car looks brand new) and service (Sev is the BEST). If anything were to happen to any of our cars again, we would definitely be seeking their services again." - Edie G.Feb 25, 2020
"My car was damaged in an accident, caliber collision took care of everything and I'm very satisfied. Would highly recommend Caliber Collision." - Randy S.Feb 25, 2020
"I had rear side panel and bumper damage and Caliber repaired it very efficiently and in a timely manner. I was really impressed with the constant follow up and the accurate completion date. Very easy and customer friendly process." - Ashley K.Feb 23, 2020
"So thankful to Sedrik at Caliber Collisions for a hassle free experience. Amazing service and super accommodating. Definitely recommend!"
"Anthony and the front desk girls were very helpful & professional. I was impressed with the customer service and would highly recommend Caliber to friends." - Andrea
"I had the pleasure of working with Cedric. He was absolutely professional and got everything done on time. My car looked fantastic when it was done (a new roof, including a sunroof needed to be installed), so kudos to the team at Caliber! Again, Cedric was very professional and definitely I would recommend working with him. Thank you, Cedric! Also, the car rental agency, Enterprise, is right there at the location making it very convenient. I definitely give them and Cedric a 10 for the overall experience from start to finish." - Nicole
"Always happy with the work. Sean went above and beyond what was expected. everything went great." - Raymon
"Great repair shop, knowledgeable technician John helped me get everything done quickly and was prompt in returning calls and following up. Best customer service based repair shop in the area thanks to John and his team. " - Mariana
"In the last 18 months I've had two vehicles repaired three separate times by Caliber Collision (not my fault (lol). Caliber takes away the "STRESS" of accident car repair. Benjamin, my Service Advisor made sure I was fully advised every step of the journey. His updates were on target and help me to keep my cool. This is the standard that I have come to expect from Caliber and I will not trust my car to any one else. Thank you to the entire Caliber staff." - Darryl
"Very Impressed! My Service Adviser Vic did a great job. He kept me informed during the whole process of repair and the results were perfect." - Michael
""I received great service at Caliber-Santa Monica. Everyone including the Receptionists were extremely professional and efficient. The work was excellent!" - David
"I have used Caliber Collision center in Santa Monica since they began. Multiple family cars have needed repair and although that may not be the best of life - that is, our cars in repair - Caliber Collision has been THE most reputable, efficient, considerate, honest and absolutely available place I have dealt with. My agent and now friend, Dan Shannahan; enabled my life with my children and all of my family that have met and had the pleasure to deal with him on our repairs - to run without worry and with security of knowing we are in the best of hands. He takes his customers and their concerns/life, as if it was his own. thank you for all that you have and continue to do for us Dan!" - Tasnim
"Anthony Perez was great. He was a true professional who kept me informed and did a great job on my car.
A JOB WELL DONE." - Shahriar
"Amazing company, amazing people. Ene and Anthony are exemplary human beings. Whole facility is thoroughly professional. Thank you." - Lawrence
"Alan will respond, too. But we were entirely pleased - unexpected extra courtesy and consideration from all with whom we dealt. Moreover, our put-back-together-Ford looks great! Thank you. Mary Ellen" - Alan
"Although I have had good experiences here in the past, this last one had a hiccup: The color was mismatched. Fortunately, they agreed (blamed it on the lighting in the shop), and repainted it. The end product was great; it just took a few days longer than it should have." - Bill
"Caliber in Santa Monica was great. Kevin did a perfect job of watching over my car until it was ready. And the work was excellent." - Pat
"Mr. Randal Vigil, along with the other technicians at CC, have been taking care of my vehicle since its initial repair on November '12. The amount of care, diligence, and attentiveness shown by Mr. Vigil, and the rest of his staff, has been invaluable and clearly evident from day one. THANK YOU for all of your hard work and concern. I am a very satisfied customer...!
- Luis" - Luis
"....as always (unfortunately) Calibure and Dan take the best care of my car every time I bring it in. Would not take my car any where else to be repaired. Thank you to Dan and Calibur for the great work!" - Robert
"I received great service at Caliber-Santa Monica. Everyone including the Receptionists were extremely professional and efficient. The work was excellent! I love my "new" truck. Thanks!!" - Constance
"I have had several services in your shop on my Murano- My most recent visit was a delight- John Safaryan is a special employee, totally customer service oriented, and handled my issue professionally, quickly and completely satisfactorily! John is a true keeper....." - tom
"I just had some minor repairs done to my car at Caliber and my whole experience was excellent. The rental car was company was located in the same building, that was fast easy and painless. They kept in touch with me through the process. Oganes Safaryan was so helpful and great, he went above and beyond what I thought I was going to get. I was surprised to walk out to a washed car and shocked when I got in to drive away to find that the inside was also detailed including the windows. Thank you for such a great experience, I will recommend Caliber always and will use them again in the future when needed. ;)" - Pattricia
"Anthony took excellent care of me and he went out of his way to make sure I was happy with the service I received." - Mary
"A high quality, thorough and timely repair was done...Jorge Leiva and the Caliber Santa Monica people were great to work with." - Steven
"This is the second time within the last few months that I have had to take my damaged vehicle to Caliber. I was so please when they repaired my first car, that when I damage this car, I knew where I would take it. Friendly, and do a great job!" - Regina
Rated 4.8888888888889/5 based on 9 customer reviews.
- Scotty B.