Jan 15, 2020
"Excellent Customer Service! Excellent Repairs & Body Work! Excellent Communication! Excellent Experience All Around! Now, I'm originally from the Midwest, but since I've been out here, I haven't found really good customer service to be that prominent, in most establishments to say the least. Well slap my ass and call me Mabel! Caliber Collision made me feel like I was right back in Chicago, with good old fashioned 5 star concierge customer service with a smile! ;-) Here's my story... It's quite devastating, when you have a spotless driving record, and out of nowhere a huge freight truck changes lanes INTO your nearly perfect, 3 year old, little black coupe, on the highway! My insurance company recommended Caliber Collision, so I made an appointment immediately. From the moment I drove on the lot, I was greeted with such genuine and welcoming smiles from everyone! Adrian, who works on the cars and Nancy at the front desk were exceptionally sweet and caring. I met with Justin and he was so helpful and thorough. He really took the time to make sure I understood everything that needed to be done. He honestly came across as a caring friend or family member who was going to make sure that I was truly taken care of and happy at the end of this unfortunate ordeal. Justin was in contact with the insurance company and myself, every step of the way. All of the work was done SOONER than expected. My little car looks PERFECT! And it was so CLEAN... it looked as though I had spent $$$ getting it detailed! I absolutely recommend Caliber Collision to EVERYONE! Every step of the process was easy, graceful and effortless. Thank you:-)" - Bonnie S.Jan 8, 2020
"About one month ago, just before Christmas, my car was hit along the left side, from bumper to bumper. I elected to have the repairs done at Caliber Collision, located on 28th and Pico Blvds. From start to finish, Justin N. kept me up to date on all repairs being made. And, I got my car back before January 1st, as promised. In the end, my car looks better than before it was damaged in the accident. In conclusion, Nancy N. Was a delight as well. She is the individual who handles all of the paperwork. She is very patient, and allows you to read everything before you sign any paperwork related to your personal repairs. Overall, it was a great experience to work with everyone at Caliber Collision. Thanks again, Caliber Collision! Bonnie S" - Osa G.Nov 27, 2019
"Thank You! I have to thank the team that worked on my car Peter who processed it Mike who along with the other Technicians that worked on the repairs and the extra stuff! Thank You Mike, I was like Wow, Cool, Very Cool! They went above and beyond my expectations got it back two days earlier than the estimate, I had given them an extra week because of Thanksgiving, they wanted to get it back to me before Thanksgiving! Again Wow, Very Cool and Very Much Appreciated! It looks brand new, so much so the other side is jealous, however i won't be in any more accidents to make the other side feel Ok lol! Again Thank YOU and Every-One Have a Happy Joy-Filled Thanksgiving, Christmas, Hanukkah, Kwanza, And Happy New Year!" - Carina CobosAug 22, 2019
"Phenomenal service! I brought my car in after a minor fender bender and it was repaired within the week. Peter helped me with my paperwork and provided updates along the way. I am deeply appreciative and pleased with the level of service I received and would highly recommend this location." - anonymousJun 27, 2019
"Peter provided excellent customer service at Caliber. They really do an impeccable job keeping you updated on status of your vehicles. I was very happy with …" - Missy P.Jun 27, 2019
"Peter provided excellent customer service at Caliber. They really do an impeccable job keeping you updated on status of your vehicles. I was very happy with the quality of repair and overall service at CC. I would highly recommend." - Missy P.Jun 27, 2019
"Peter provided excellent customer service at Caliber. They really do an impeccable job keeping you updated on status of your vehicles. I was very happy with the quality of repair and overall service at CC. I would highly recommend."
Rated 5/5 based on 7 customer reviews.
- Val O.