Mar 28, 2020
"Deserves every five star review that it gets. Extremely professional excellent work, they keep you updated every couple days. Jake went above and beyond to help me out including having my car delivered to my house because I am self isolating during this Coronavirus pandemic. Jake gets a 10 star review" - Ranger D.Mar 23, 2020
"Caliber Collision has proven to me that there is still such a thing as excellent customer service. This company has a handle on prompt and courteous customer service and integrity. The person at the desk was courteous and efficient. The adjuster as knowledgeable. The status of the job was effectively updated via text messages. This all reflects proper training and an above the par staff. STRONGLY RECOMMENDED." - Aram T.Mar 20, 2020
"I've been to several body shops in the area over the years, but thus by far has been the best experience I have ever had. Allen Tombank went out of his way to reassure me and help me through a difficult process Especially when I was having trouble with the personal responsible for the accident insurance company. I got regular updates three times a week, and I knew my car was in capable hands and at least I didn't have to worry about that part of a bad collision. I got my car back looking better than it did before the accident. It came back with everything repaired, clean, waxed and vacuumed. Whenever you are in an accident you feel helpless and worry about everything, especially after a serious one. Allen was took that weight off of my shoulder's,, dealt with the insurance company to ensure that my car was fixed right and it was done a week ahead of schedule. If I ever need any body work again, there is no place other than Caliber that I would take it ," - Stephanie DuellMar 6, 2020
"Thank you for rushing my repairs along." - Art Z.Feb 26, 2020
"Well, where to start? Very VERY professional operation. Extremely high quality work. Lots of attention to detail. Great communication. They aren't the fastest turnaround on the planet, but speed is the enemy of accuracy and quality in almost every business endeavor; I feel like they handled my car like a fine automobile requiring kid gloves (it's a 2015 Camry, for goodness sake). If you value your ride, and want it done right, look no further. Almost unheard-of service. Most auto operations are volume-intensive, and it usually shows. Not Caliber. Very fine operation." - Janetta RoachFeb 19, 2020
"Brendon and his team at the Saratoga location were able to get my car repair done a day early when I needed it for a trip. And it looked great! I really appreciated this effort and the overall professional service and daily updates on the car's progress. Their location next door to Enterprise made my car rental while my car was in the shop seamless. Would definitely recommend to others." - Jennifer C.Feb 7, 2020
"Robert and the team went above and beyond with their customer service. They worked diligently to get my car done even with a delay on a part. They kept me up to date with progress ever step of the way. I couldn't be more impressed with the process." - Maggie MillerFeb 5, 2020
"Caliber Collision gave me the best experience with my vehicle repairs. From the first person you see when you walk in, they are all pleasant, and ready to assist you with any needs or concerns. Throughout the entire process of my vehicle's repairs, they kept me up to date and notified me of any potential delays. When it was nearing my completion date, they even called to tell me they wanted to perfect some things before they sent it home with me and that it would be one more day. When I showed up to pick up the vehicle, it was spotless. Detailed inside and out and better than I could have imagined. I would never recommend anywhere else! Thanks for giving me the best customer experience from start to finish!" - kim rougierJan 20, 2020
"Friendly people and they did a great job" - Crispin GinnJan 3, 2020
"Please add to my review that it was the Saratoga Springs, NY location. Thanks, Cris" - Allyson
" Above and beyond! Brandon has the integrity of a person you just don’t see around anymore. He did a fantastic job putting my car back together again. When I picked it up I noticed some film over the car from the paint job prep work. With no blink of an eye, Brandon worked with me to get my car back in and went above and beyond buffing the exterior of my car to get it all off. Frankly the car looks better than the day I bought it! It’s not just work ethic that he has, it is in a Normas amount of integrity that he works with. I’m overjoyed. Give that man a raise!"
Rated 5/5 based on 11 customer reviews.
- Sharon H.