Sep 22, 2019
"My father got his car fixed and wanted me to write a review on the excellent customer service he received. The service advisors-Hector and Cesar kept him updated throughout the entire process and were very kind in doing so. On behalf of my father and I, thank you so much for making the overall experience as smooth as possible, the work and dedication you all put into your job doesn't go unnoticed!" - John F.Jul 18, 2019
"Have used them twice for body work needed following collisions. In the first case, the damage was minimal, but when I picked up the car, it actually looked BETTER than it did before the accident. Flawless paint job! In the second case, I had extensive damage to the car. In order to save money, I asked that they NOT deal with one of the lesser dents. When I got the car back, it not only--again--looked BETTER than before the accident, but they also fixed that dent at no extra charge. Quality work, and also quality discussion with their estimator as we talked over options of what could/should be done to fix the vehicle. I have insurance with USAA... and they are "picky" in which shops they will recommend to their insured customers. USAA recommended Caliber to me... and I'm glad I took their advice." - Marilyn TerryMay 31, 2019
"Had a fabulous experience with this company. Great service, quality of work and awesome auto body work. And work with many insurance companies and self pay. Texted me updates and even did detailed cleaning of car afterwards, my car is beautiful now!" - Marilyn T.May 31, 2019
"I had my car repaired after a altercation with a tree. I have a high deductible and didn't want my premiums to go up! Received great service updated alerts and quality repairs at a reasonable price! Repairs done in timely fashion. Took in Tuesday picked up Friday! My car is beautiful! Sarah the manager was my contact, who introduced me to Cesar the estimator, then met Bryan the body guy! It felt much more personal, I felt they cared about me and my car! I fully recommend this great body shop!" - DRD TRDMay 26, 2019
"Great place" - Juan ValenciaJan 26, 2019
"My experience in caliber collision was one off the best they work on my hellcat end they did a great job l highly recommend them" - Kristi PetraliaDec 21, 2018
"More than 5 stars -- from start to finish all the employees went above and beyond to communicate the process and timeline and did an excellent job repairing my damaged car. Ted was the ABSOLUTE BEST! He was one of the most communicative, nicest and professional people I have met in a long time. Thank you Ted!"
"My insurance company recommended Caliber and they were right !! Rene was wonderful ... kept me informed of the progress at least once a week for the six ( ! ) weeks required for the repairs due to an accident . I will definitely recommend Caliber !!!
Thank you Rene !!!" - sharon
"Amazing repairs done on my car in a timely manner! Robert and his team took such great care of my car and kept me updated on the repairs every step of the way. After picking up my car, it looks flawless! Should anyone in the Monterey area be looking for a trustworthy Auto Body shop, Caliber Collision, Seaside is the best place on the Peninsula!!" - Kayla
"Truly outstanding work! Extremely professional and superb customer service. I will strongly recommend to my family and friends!" - Guy
"Richie and his crew are the best. They always get the job done right and in a timely manner. I would recommend this shop, and do, to anyone who asks." - Hap
"Took the car in for damage around the front right fender,bumper and light.
This company did a fantastic
job and the customer service was great!. Took care of the rental car through the whole process.
Thanks Tony and Richie!" - Bob
"This shop was recommended by my insurance company when I had some minor damage occur to the rear bumper of my car. Jared was the employee that we communicated with the most and my husband and I were very pleased with how Jared kept us informed and walked us through everything with a great attention to detail. They were able to keep the original bumper (which saved our insurance company a lot of money) and the repairs, new paint job and finish is absolutely impeccable. We could not be more pleased with our experience at Caliber Collision. Did I mention we brought our vehicle in for these repairs during a holiday? As such, were treated no differently. We experienced top notch, professional customer service from the initial phone call to make an appointment, all the way through pick-up time from every employee we encountered, and excellent repairs (and complimentary cleaning) that made us feel like we had a brand new vehicle. I highly recommend Caliber Collision!" - Faith
"The people we worked with regarding the repairs for our car were professional and always communicated if they needed approval for more repairs. We would definitely recommend Caliber Collision to others." - Scott & Louise
Rated 5/5 based on 7 customer reviews.
- Kenia R.