Apr 6, 2020
"This has been my second experience with Caliber Collision in less than 6 months. The first was my Honda Civic, and this month I just got my GMC Yukon fixed after some front end damage. Communication from start to finish was always great. Everybody I worked with were friendly and professional. Caliber worked great with my insurance, so all I had to worry about was drop off and pickup. I am very happy about the work they did on both vehicles. They even went above and beyond and polished the headlights on my 07 Civic. Excellent shop, would highly recommend." - John F.Apr 2, 2020
"Very satisfied! Car looks great and done exactly as promised. Caliber even returned my rental car for me! I highly recommend this repair shop." - Suzanne W.Mar 30, 2020
"My car was hit in a mall parking lot and no note was left. I put my claim into my insurance company and they suggested Caliber as an approved place to go as well as another place in Simi Valley. I went to the other place first (it was closer to home), and I was not thrilled. The lobby was full of awards, but the customer service was lacking for me. So I went to Caliber and I couldn't have been happier! They understood that bringing in a car for body repair is not something I do every day (but they do), and they didn't short-hand any explanation about what needed to be done. I had FULL confidence! Didn't feel rushed, uninformed, or brushed off. Trisha was great on the phone (and in person) and Anthony totally took care of me and my car! The waiting area is large and clean (and also full of awards). The building and parking area is also well taken care of. Doesn't feel like a grungy car place. Everyone was super nice. Paperwork easy to read. My car came back to me looking FANTASTIC! They have a lifetime guarantee their work, which also makes me feel good. Thank you Caliber Collision!" - Heidi W.Mar 21, 2020
"I had a rat eat my engine wires caliber collision took care of the whole thing. What a great place. Friendly people who keep you informed. My car was fixed faster then I could ever have thought of. Clean and awesome. Thank you to these people who do a great job. I will always recommend you you. Your the best" - Brenda SullivanMar 12, 2020
"They did an awesome job getting my car done in 1 day." - BRENDA S.Mar 11, 2020
"They are GREAT! I'm a rideshare driver. So it VERY important for me to get it doe as quickly as possible. I dropped it off after closing and put my keys in the drop box so they would have a 1st thing in the morning. They preordered parts and i went in for them to match paint, they would only have to take off broken parts and putnew ones in. They had it done in 1 day! They called me about 4:45 to tell it was done. And bonus, my car was washed and sparkling clean. (I hadn't wash3it due to body damage i didn't want to break anything that was not being replaced." - Chocolate Turtle 15Mar 7, 2020
"Mish and Stephanie were amazing when i came in for a second opinion Mish took my car in to do warranty repairs that another caliber collision refused to fix. Mish is all about customer service and kept me informed the whole time and even replaced my bumper which the thousand oaks location refused to do. I felt very welcome and involved in the repair process. When i got my car back its looked like the day i got it from the dealer. They cleaned the inside as well my car never looked better. MISH NEEDS A RAISE he is wonderful and really makes you feel welcome. Wherever MISH is im following jeep up the good work MISH your a great asset to Caliber Collision." - Chocolate T.Mar 7, 2020
"Mish and Stephanie were amazing when i came in for a second opinion Mish took my car in to do warranty repairs that another caliber collision refused to fix. Mish is all about customer service and kept me informed the whole time and even replaced my bumper which the thousand oaks location refused to do. I felt very welcome and involved in the repair process. When i got my car back its looked like the day i got it from the dealer. They cleaned the inside as well my car never looked better. MISH NEEDS A RAISE he is wonderful and really makes you feel welcome. Wherever MISH is im following jeep up the good work MISH your a great asset to Caliber Collision." - Esteban R.Feb 29, 2020
"What an amazing job caliber did restoring my chevy Colorado back to brand new. I had a fender bender that caused damage to my grill and side fender the car looked like it was years old. Took the car in on a Friday after noon and about a week and a half later my car was back in my hands and again back in incredible condition thanks again caliber for the amazing job! I know where I will go every time now. Thanks again team caliber! And trust me you will not be disappointed with the work caliber does I can't not stress enough the job these guys do its well worth it. You leave with more joy just knowing your car is fixed and your car is back to the way you once loved it. So don't think about just go and get things back into rhythm!!!!!!!" - Jackie N.Feb 29, 2020
"My car was sent in the passenger side. I took it to caliber to fixed it. Anthony is doing an imagine job to iced the car. He went extra miles to clean my car that I am not expecting it. My car is Toyota Camry it was fixed on 2/25/30. Thank you very much Antony. You are going a excellent job. I would recommend it to anyone. Thank you," - Jessica
"Very good service, car looks amazing. Professional job and communication was very good . I would recommend caliber collision to all my friends and family. "
"Good service. No problems.
Bill" - Bill
Customer Service-AWESOME! from beginning to end. Rental car, communication, explanation of repairs, updates, and genuine understanding of the issues facing customers. EVERYONE at Caliber treated me like gold.
My car looks like NEW! The repair is flawless AND the car was cleaned top to bottom, inside and out!
I cannot say enough about this group of people and their commitment to their clients.
But I can say THANK YOU SO MUCH!!!!!!!!!!!!!
Lori (:" - Lori
"These folks are the very BEST!!! Not only do they do a fabulous job on your car, they meet their deadline, explain the process thoroughly, communicate continuously, are kind, courteous, respectful - AND, go out of their way to be sure you are well taken care of! AMAZING!!!! This company sets a high standard & exceeds it every single time!!! I will be writing a kudos letter to their CEO! :-D" - Jennifer
"Caliber did an excellent job
of repairing my 2005 Altima." - Robert
"Their service was wonderful, they were quick, they were clean, they had it back in record time." - Lynne
"They were just terrific. Very good company, very reliable, and very nice." - Jeanette
"Third time with Caliber in less than one year (slightly embarrassing) Great service, communication, repairs. Would recommend for sure, and would go back for the fourth time." - kathy
"I just wanted to take a moment to let the Simi Valley location know how awesome they are! I had my driver side mirror damaged in the parking lot of my work. Called the insurance and they directed me to the repair shop they use, Caliber Collision. Took my car in, got an estimate and set up an appointment. The staff here are wonderful, Jason Gill and his reception staff, Lindsay & Chris assisted me in the office and they were wonderful!!! The mirror was ordered and arrived damaged so we had to reschedule. Ordered again, damaged again and now my vacation is over, I am returning to work the next day. 3 times a charm, this time mirror wasn't damaged AND Caliber sent a tech, Anthony out to my work to install my replacement. I can now see again LOL Turns out though since I gave them cash and Anthony had no change on him, so I said hey, "it's like $1.88 in change, I'll just pick it up later, though I forgot. Get a call the next morning that I needed to sign a couple of things and get my change.AGAIN, they send a young man (sorry I didn't remember his name) out to my work to take care of the paperwork and give me my change!!! Above and Beyondl!!!
Everyone here was very courteous, knowledgeable, so very accommodating and very considerate of their customers' time. Even with the little setbacks, my experience at this location and with the staff was indeed pleasant & painless. I know it was only a 15 min job, but the Simi Valley team took care of me very well. Hopefully I will not have to return for a repair, but if I need to, I would definitely return if needed to. THANK YOU ALL FOR A JOB WELL DONE!!!!" - Brenda
"This is the third time we've been there so we know they do a very good job." - Patty
"The people there are very conscientious and nice people to deal with." - Suzanne
"It's my first experience with Caliber Collision and I can share that this company has the best staff. Each of the individuals I encountered (Jerry, Lindsey, Jason, Joey, Lindsey) demonstrated courtesy, professionalism and attention to my needs as a customer. They kept me informed of the status of the repair and listened to my concerns. Lindsey offered to drive me home when I needed to get something that I've forgotten in my house. I'm very impressed with the repair turn around time. The staff and the work are commendable, the best in customer service ! Just the best !!! A big thank you for the work that you do. I will definitely recommend you to family and friends. ~ Eleanor" - Eleanor
"They helped me out, kept me informed, called me, left me messages. Everything was straight forward and organized." - Jordan
"Very kind, efficient,on helpful" - Nancy
"Outstanding service. The crew was friendly and professional. Work was done quickly. I would recommend Caliber Collision to anyone needing body work. Thanks for everything!" - Ray
"Our second time at Caliber in 2016. Ricky was the best. Service was excellent. Hopefully we don't need anymore repairs this year, but we will come back to Caliber if we do. Morrison Family" - David
"I had a great experience with Caliber Collision thanks to Scott! I received constant updates, the repairs were done in a timely manner, and my truck looks amazing! Thank you Scott!!" - Stephanie
"3 accidents in less than one year. This is my home away from home. Complete confidence. Every thing one could ask for in service, quality, information, professionalism, etc. Thanks every one at Simi." - kathy
"Caliber did a excellent job on my car, came back looking brand new, very pleased." - John
"Steve and Jason were knowledgeable and very professional in every aspect of handling our repairs and the insurance claim. We would highly recommend Caliber Collision, Simi Valley to anyone!" - The Watson Family
"The entire staff was super helpful and made the whole process of my first car repair , as pleasant as possible.Always kept me updated and was very friendly.i would not ever go anywhere else to get my cars repaired! Thank you 😊" - Kellie
"Fantastic service! Rick, as well as office staff, is wonderful - everyone is truly committed to delivering exceptional customer service. We really liked the fact there is also a specific section for AAA members.The whole facility is very clean and neat. We will definitely recommend this location to our friends; and should we ever need this type of service again, this is where we will come!" - Gerard
Rated 5/5 based on 11 customer reviews.
- Eric C.