Dec 3, 2019
"Had my repair done and was extremely pleased with their services. Car was finished when date given. The kept me updated on status of repairs once vehicle was examined with bumper off. Would recommend them without hesitation." - Ana LenskeDec 1, 2019
"Great work and great staff!" - SharleneNov 10, 2019
"Stephanie was awesome. No one likes having to get their car repaired but Stephanie was great! She communicated on an almost daily basis letting me know how it was going" - Jade L.Nov 6, 2019
"I am very happy that my insurance put Caliber Collision in the repair workshop list, and it's why I choose Caliber Collision after I looked at the reviews on website. I got my car last week and was happy to see that my car is nice and neat, just like new car. I am very satisfied with the repairing quality and service. Today, for some reason, I couldn't start my car. I was upset and thought that something might be wrong with fixing. I called Caliber Collision and they were so understanding and supportive. They told me not to worry and they sent two nice professional staff (Larry and Gina) to my location (I was outside in Camarillo). They brought a brand-new battery and changed the old battery for me. After putting new battery, they also double checked every functions to make sure they are working fine. I am so impressive with their professional service. It turned out that maybe my battery was just being near-dead due to age at that moment. But Caliber Collision is so responsible and provided such a wonderful service to make customs 'worry-free' after using their service. I would recommend every my friend to choose Caliber Collision if they need to fix their cars. Great work! Caliber Collision in Simi Valley!" - Edward D.Oct 11, 2019
"Just stopped in to have them look at my door after someone bonked it in a parking lot. The GM, Mish, was kind, polite and fast. He was able to repair the door on the spot and did it for free. I was blown away at his courtesy and friendliness. Thank you Mish and Caliber!" - Corbin PopeOct 8, 2019
"Fantastic service. And repairs were done in no time!" - Matthew A.Oct 2, 2019
"I could not be more appreciative of this vehicle repair center. The front desk greeted us with a warm welcome. We were helped by Anthony, an amazing associate at this location who was thorough with helping me understand what needed to be done and was very understanding of my dilemma. It's my first time coming here and definitely won't be the last if I have any other car problems due to the amazing experience I was given. 10/10 recommend to any one in vehicular needs." - Michale S.Oct 1, 2019
"I can't recommend this place much more. I stopped in there last week to get a quote to paint a small side panel for my truck. He gave me a reasonable estimate of $70 and said come back tomorrow. When I arrived the next day, he brought it outside to made sure it matched my paint and then looked at me and said, "have a good day". Yes, he didn't charge me a thing. I was completely shocked. I know my job was very small , but just based on the customer service, I highly recommend this collision business." - Jessica
"Very good service, car looks amazing. Professional job and communication was very good . I would recommend caliber collision to all my friends and family. "
"Good service. No problems.
Bill" - Bill
Customer Service-AWESOME! from beginning to end. Rental car, communication, explanation of repairs, updates, and genuine understanding of the issues facing customers. EVERYONE at Caliber treated me like gold.
My car looks like NEW! The repair is flawless AND the car was cleaned top to bottom, inside and out!
I cannot say enough about this group of people and their commitment to their clients.
But I can say THANK YOU SO MUCH!!!!!!!!!!!!!
Lori (:" - Lori
"These folks are the very BEST!!! Not only do they do a fabulous job on your car, they meet their deadline, explain the process thoroughly, communicate continuously, are kind, courteous, respectful - AND, go out of their way to be sure you are well taken care of! AMAZING!!!! This company sets a high standard & exceeds it every single time!!! I will be writing a kudos letter to their CEO! :-D" - Jennifer
"Caliber did an excellent job
of repairing my 2005 Altima." - Robert
"Their service was wonderful, they were quick, they were clean, they had it back in record time." - Lynne
"They were just terrific. Very good company, very reliable, and very nice." - Jeanette
"Third time with Caliber in less than one year (slightly embarrassing) Great service, communication, repairs. Would recommend for sure, and would go back for the fourth time." - kathy
"I just wanted to take a moment to let the Simi Valley location know how awesome they are! I had my driver side mirror damaged in the parking lot of my work. Called the insurance and they directed me to the repair shop they use, Caliber Collision. Took my car in, got an estimate and set up an appointment. The staff here are wonderful, Jason Gill and his reception staff, Lindsay & Chris assisted me in the office and they were wonderful!!! The mirror was ordered and arrived damaged so we had to reschedule. Ordered again, damaged again and now my vacation is over, I am returning to work the next day. 3 times a charm, this time mirror wasn't damaged AND Caliber sent a tech, Anthony out to my work to install my replacement. I can now see again LOL Turns out though since I gave them cash and Anthony had no change on him, so I said hey, "it's like $1.88 in change, I'll just pick it up later, though I forgot. Get a call the next morning that I needed to sign a couple of things and get my change.AGAIN, they send a young man (sorry I didn't remember his name) out to my work to take care of the paperwork and give me my change!!! Above and Beyondl!!!
Everyone here was very courteous, knowledgeable, so very accommodating and very considerate of their customers' time. Even with the little setbacks, my experience at this location and with the staff was indeed pleasant & painless. I know it was only a 15 min job, but the Simi Valley team took care of me very well. Hopefully I will not have to return for a repair, but if I need to, I would definitely return if needed to. THANK YOU ALL FOR A JOB WELL DONE!!!!" - Brenda
"This is the third time we've been there so we know they do a very good job." - Patty
"The people there are very conscientious and nice people to deal with." - Suzanne
"It's my first experience with Caliber Collision and I can share that this company has the best staff. Each of the individuals I encountered (Jerry, Lindsey, Jason, Joey, Lindsey) demonstrated courtesy, professionalism and attention to my needs as a customer. They kept me informed of the status of the repair and listened to my concerns. Lindsey offered to drive me home when I needed to get something that I've forgotten in my house. I'm very impressed with the repair turn around time. The staff and the work are commendable, the best in customer service ! Just the best !!! A big thank you for the work that you do. I will definitely recommend you to family and friends. ~ Eleanor" - Eleanor
"They helped me out, kept me informed, called me, left me messages. Everything was straight forward and organized." - Jordan
"Very kind, efficient,on helpful" - Nancy
"Outstanding service. The crew was friendly and professional. Work was done quickly. I would recommend Caliber Collision to anyone needing body work. Thanks for everything!" - Ray
"Our second time at Caliber in 2016. Ricky was the best. Service was excellent. Hopefully we don't need anymore repairs this year, but we will come back to Caliber if we do. Morrison Family" - David
"I had a great experience with Caliber Collision thanks to Scott! I received constant updates, the repairs were done in a timely manner, and my truck looks amazing! Thank you Scott!!" - Stephanie
"3 accidents in less than one year. This is my home away from home. Complete confidence. Every thing one could ask for in service, quality, information, professionalism, etc. Thanks every one at Simi." - kathy
"Caliber did a excellent job on my car, came back looking brand new, very pleased." - John
"Steve and Jason were knowledgeable and very professional in every aspect of handling our repairs and the insurance claim. We would highly recommend Caliber Collision, Simi Valley to anyone!" - The Watson Family
"The entire staff was super helpful and made the whole process of my first car repair , as pleasant as possible.Always kept me updated and was very friendly.i would not ever go anywhere else to get my cars repaired! Thank you 😊" - Kellie
"Fantastic service! Rick, as well as office staff, is wonderful - everyone is truly committed to delivering exceptional customer service. We really liked the fact there is also a specific section for AAA members.The whole facility is very clean and neat. We will definitely recommend this location to our friends; and should we ever need this type of service again, this is where we will come!" - Gerard
Rated 5/5 based on 9 customer reviews.
- Samantha E.