Jan 16, 2020
"Had to take my Xterra here because someone wasn't careful on new years and decided that my car was a nice cushion to slow their car. Anyways, I dropped it off here, expecting to wait a week or so to get it back. I got a call THE NEXT DAY saying they were done and it was good to go. Granted all I needed was a new bumper and a color match, but they were able to get it done fast and for a good price. I highly recommend going here." - Barbara L.Jan 16, 2020
"Caliber Collision is great! They fixed my car in an excellent way. They have excellent customer service and always kept me up to date about the status of my repair. They gave me a great attention. Stephanie and the other girls took excellent care of me and my car. I definitely would take it back if I needed to and highly recommend them." - Alfredo L.Jan 15, 2020
"These people at Caliber are just great!!! They did an amazing job with my car and as a pLus they took great care of it and of me as a customer as well, they have excellent customer service. They were constantly sending me updates. The quality of the work is incredible! I really recommend this place to anyone lookIng to paint or repair a car. All the girls that helped me out were amazing, they really took good care of me." - Deianna R.Jan 14, 2020
"Great service ! Very nice and helpful staff. My car was fixed very quickly and they let me know what was happening every step of the way ! Anthony was great and got my car back to top condition!" - Cathryn TaylorJan 13, 2020
"This is the second time I have used caliber collision, I have been extremely happy with the outcome of their work, with the fitting & paint match it's like my vehicle came back like the day I bought it at the dealership. The office professionalism & my contact named Stephanie, kept me updated throughout the process & was very helpful. I will continue to highly recommend Caliber Collision to all my friends & family." - Hannah B.Jan 9, 2020
"Caliber Collision was amazing! So polite, friendly and very professional. Met all my expectations and beyond. Great quality of work and very fast turn around." - D C.Jan 6, 2020
"Caliber had me come back to make sure that I was completely satisfied. They went above and beyond to make sure that my car was free of all scratches and detailed it inside and out. They truly make sure I left today 100% satisfied. The service manager was so friendly and personable." - William FrenchDec 29, 2019
"The service and repair was the best. My car was return to me in like new condition. Every person I spoke to was engaging and helpful. Every call/ question I made was answered to my satisfaction. I can say enough good things about the entire process." - Danny B.Dec 27, 2019
"I've visited caliber collision Just before the holiday. I went there to get a quote for my Toyota Prius. I was greeted with a smile very friendly staff I was offered coffee and told it will take 10 to 15 minutes. When my car was finished I noticed that it was vacuumed and the windows were cleaned I was not charged a penny for the estimate. Thank you Mish and Caliber collision this is the best run auto body shop I have ever been to. Happy holidays Caliber" - Jessica
"Very good service, car looks amazing. Professional job and communication was very good . I would recommend caliber collision to all my friends and family. "
"Good service. No problems.
Bill" - Bill
Customer Service-AWESOME! from beginning to end. Rental car, communication, explanation of repairs, updates, and genuine understanding of the issues facing customers. EVERYONE at Caliber treated me like gold.
My car looks like NEW! The repair is flawless AND the car was cleaned top to bottom, inside and out!
I cannot say enough about this group of people and their commitment to their clients.
But I can say THANK YOU SO MUCH!!!!!!!!!!!!!
Lori (:" - Lori
"These folks are the very BEST!!! Not only do they do a fabulous job on your car, they meet their deadline, explain the process thoroughly, communicate continuously, are kind, courteous, respectful - AND, go out of their way to be sure you are well taken care of! AMAZING!!!! This company sets a high standard & exceeds it every single time!!! I will be writing a kudos letter to their CEO! :-D" - Jennifer
"Caliber did an excellent job
of repairing my 2005 Altima." - Robert
"Their service was wonderful, they were quick, they were clean, they had it back in record time." - Lynne
"They were just terrific. Very good company, very reliable, and very nice." - Jeanette
"Third time with Caliber in less than one year (slightly embarrassing) Great service, communication, repairs. Would recommend for sure, and would go back for the fourth time." - kathy
"I just wanted to take a moment to let the Simi Valley location know how awesome they are! I had my driver side mirror damaged in the parking lot of my work. Called the insurance and they directed me to the repair shop they use, Caliber Collision. Took my car in, got an estimate and set up an appointment. The staff here are wonderful, Jason Gill and his reception staff, Lindsay & Chris assisted me in the office and they were wonderful!!! The mirror was ordered and arrived damaged so we had to reschedule. Ordered again, damaged again and now my vacation is over, I am returning to work the next day. 3 times a charm, this time mirror wasn't damaged AND Caliber sent a tech, Anthony out to my work to install my replacement. I can now see again LOL Turns out though since I gave them cash and Anthony had no change on him, so I said hey, "it's like $1.88 in change, I'll just pick it up later, though I forgot. Get a call the next morning that I needed to sign a couple of things and get my change.AGAIN, they send a young man (sorry I didn't remember his name) out to my work to take care of the paperwork and give me my change!!! Above and Beyondl!!!
Everyone here was very courteous, knowledgeable, so very accommodating and very considerate of their customers' time. Even with the little setbacks, my experience at this location and with the staff was indeed pleasant & painless. I know it was only a 15 min job, but the Simi Valley team took care of me very well. Hopefully I will not have to return for a repair, but if I need to, I would definitely return if needed to. THANK YOU ALL FOR A JOB WELL DONE!!!!" - Brenda
"This is the third time we've been there so we know they do a very good job." - Patty
"The people there are very conscientious and nice people to deal with." - Suzanne
"It's my first experience with Caliber Collision and I can share that this company has the best staff. Each of the individuals I encountered (Jerry, Lindsey, Jason, Joey, Lindsey) demonstrated courtesy, professionalism and attention to my needs as a customer. They kept me informed of the status of the repair and listened to my concerns. Lindsey offered to drive me home when I needed to get something that I've forgotten in my house. I'm very impressed with the repair turn around time. The staff and the work are commendable, the best in customer service ! Just the best !!! A big thank you for the work that you do. I will definitely recommend you to family and friends. ~ Eleanor" - Eleanor
"They helped me out, kept me informed, called me, left me messages. Everything was straight forward and organized." - Jordan
"Very kind, efficient,on helpful" - Nancy
"Outstanding service. The crew was friendly and professional. Work was done quickly. I would recommend Caliber Collision to anyone needing body work. Thanks for everything!" - Ray
"Our second time at Caliber in 2016. Ricky was the best. Service was excellent. Hopefully we don't need anymore repairs this year, but we will come back to Caliber if we do. Morrison Family" - David
"I had a great experience with Caliber Collision thanks to Scott! I received constant updates, the repairs were done in a timely manner, and my truck looks amazing! Thank you Scott!!" - Stephanie
"3 accidents in less than one year. This is my home away from home. Complete confidence. Every thing one could ask for in service, quality, information, professionalism, etc. Thanks every one at Simi." - kathy
"Caliber did a excellent job on my car, came back looking brand new, very pleased." - John
"Steve and Jason were knowledgeable and very professional in every aspect of handling our repairs and the insurance claim. We would highly recommend Caliber Collision, Simi Valley to anyone!" - The Watson Family
"The entire staff was super helpful and made the whole process of my first car repair , as pleasant as possible.Always kept me updated and was very friendly.i would not ever go anywhere else to get my cars repaired! Thank you 😊" - Kellie
"Fantastic service! Rick, as well as office staff, is wonderful - everyone is truly committed to delivering exceptional customer service. We really liked the fact there is also a specific section for AAA members.The whole facility is very clean and neat. We will definitely recommend this location to our friends; and should we ever need this type of service again, this is where we will come!" - Gerard
Rated 5/5 based on 10 customer reviews.
- Trent U.