Mar 20, 2020
"My car was in a minor collision against a wall and the wall won. The bumper became detached and wouldn't latch back on and it also was torn in multiple places. Looked like Wolverine clawed it. I asked a family member for any body shop recommendations and they recommended I visit Henry Montoya at Caliber Collision in Gardena. I took the car to him, and Henry was super friendly, told me exactly how he would repair the bumper, and he even said he could fix a tennis ball sized dent I had on my passenger door. Henry kept me informed during the repair process, which was really a nice touch and much appreciated! He let me know when the bumper was being installed, when it was getting painted, and when it would be ready for pickup. Henry even delivered the vehicle ahead of schedule, in just a couple of days! Upon delivery, I noticed they washed my car and left it looking very shiny, the inside had that "new car smell," and the car looks brand new now! The repairs are excellent and the paint matched up perfectly to the rest of my beautiful yellow shine colored car! I am so impressed with both the repairs and the service and will definitely recommend Henry Montoya at the Gardena location to all my family and friends! He will treat you like family and have your car looking brand new again!! He'll take super good care of you just like he took care of me!" - Jaimie MontoyaMar 17, 2020
"My service estimator Henry, Lily & Yesenia provided excellent customer service. My vehicle looked like if nothing happened. I’m really satisfied with the repairs." - Jorge H.Mar 18, 2020
"Had my ford truck worked on after I was rear ended . My insurance company referred me & everything was super easy after that . Lily assisted me and explained everything step by step. Henry emailed me every time there was something new. They worked with my schedule for pick up and greeted me with a smile the whole time. Overall great service, Thank you guys" - Jaime JimenezMar 14, 2020
"(Translated by Google) employees very attentive to customers (Original) los empleados muy atentos con los clientes" - Barinia R.Mar 11, 2020
"My car was crashed from the right back side and got repair in just 3 weeks, that was fast and nace well done work." - Denise P.Mar 10, 2020
"I was side swiped by another driver and my passenger side front fender and bumper looked awful. My adjuster Henry M was amazing, his customer service was awesome and made me feel at ease. The ladies in the front office were just as great. I would recommend Caliber Collision to anyone in need of repairs. Excellent work" - David M.Feb 18, 2020
"Jose, Lilly and Yesenia, are always helpful and very friendly. Always take care of and questions or concerns. Thank you guys for not only taking care of my care but my family's as well." - K SJan 4, 2020
"Great service. Very fast." - Jessica U.Dec 9, 2019
"I came here for repair after my car was rear ended. The Staff was super friendly and helpful! They kept me updated on my car every step of the way. Jose was awesome! My car was back to normal and super clean as well since they gave it a wash!"
"Anna Najera was extremely pleasant and professional to work with. She responded quickly to my questions and kept me informed as to the status of my repairs. The car looked great when I picked it up and the work was completed as promised." - Brenda
"It's so great to find an honest repair business. Caliber Collision provides great customer service, quality repair, and demonstrates the highest level of integrity. They made the stressful situation of getting my truck repaired as painless and straight forwards as possible. Thanks to all of the team at Caliber Collision." - Paul
"Phenomenal service. Excellent customer service. I will not only use this location and company in the future, but I will refer all my family and friends! They have set the standard in auto repair." - Kevin
"Great experience! The receptionists and Mario are the best! THX!" - Lani
"Everyone was extremely helpful. The repair was perfect and done a day earlier than expected. This is the best car-related experience I have ever had. Thank you!" - Ruth
"After my accident I was pretty exhausted mentally and physically. My insurance agent gave me several options to get my car repaired, because I am comfortable with State Farms I decided to utilize one of there repair shops, and boy!!, how glad I am of that choice. From the time I entered Caliber Collision on Rosecrans Ave, I was impressed, the facility was well maintained, I receptionist was friendly and knowledgeable about her job. I was immediately introduced to Jose Becerra who I plan on remembering for a long while, he had me fill at ease about my cars repairs, he offer ways to assist me while my car was being repaired, I was kept posted on the status of my repair, not to mention a nice little snack (popcorn & soda). I had no deal that my car would be repaired/restored back to it's original condition in such a timely manner, this was a big relief for me. When I picked up my car the team at Caliber Collision were still as friendly as the day I first arrived there. My car sat on the lot looking like it did before the collision, really better, it was shining and saying lets go home. I can truly say because of Caliber Collision there ws one thing about my accident that don't remember was worrying at all about the repair of my vehicle.
Thanks Caliber Collision for taking away my worries!" - Cynthia
"anna was great she keptkept me up dated.
thanks to anna and the men who worked on my car job well done" - Patty
"I want to thank the staff for all their attention, during the repair process of our KIA vehicle." - Jorge
"Great Job Keep us informed all stages of the repair. Ana was awesome!!" - Arnold
"Excellent job!!! I'm glad that excellent service still exists. I'll definitely be back and recommend Caliber Collision to anyone who'll listen. Thank you!!" - Keith
"After getting into an accident I was extremely frustrated. But the staff at Caliber made me feel like my car was in good hands, which it was. Ana (one of the clerks) called me everyday and if she couldn't get in touch with me she left me voicemails keeping me updated and in the loop 100%. If I should ever need any body repairs or (god forbid) get into another accident Caliber Collision is the way to go. Thanks for making me feel relaxed and being so welcoming. - Ashley" - ASHLEY
"Ana,sent me emails daily to keep me informed of what was happening with my truck and had it done on the day she promised." - David
"I was very pleased with the repairs on my car. And very satisfied in the time it was completed ." - rita
"I can' think of any other place I would take my car for repair. Not only are your
employees at the front desk polite and helpful in such a stressful situation, but the repairs are done quickly and totally professionally." - Helen
"Great customer service and my car looks great. I was kept up to date throught out the entire process which kept me at ease." - Heidi
"Friendly, kept me informed and workmanship could not have been better." - Norma
Rated 5/5 based on 9 customer reviews.
- Yvette J.