Caliber Combines With AbraGet Updates

Auto Body Shop: Springfield Location

7708G Backlick Rd Springfield, VA 22150 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Springfield  Details

Conveniently located in Springfield off I-95 on Backlick Rd between Fullerton Rd and Barta Rd. Opened in 2015. I-CAR Gold Class recognized.

About  Springfield

Customer satisfaction is what drives our Caliber Springfield team, and we are committed to having your vehicle back on the road as soon as possible while we restore you to the rhythm of your life®. Our collision repair services include painting, dent repair, and auto glass repair, and all of our work is backed through a written lifetime warranty and handled with exceptional customer service and craftsmanship. Having customer satisfaction is important to our team, and we are certain you will be satisfied with the results. During the repair process, we will provide you with frequent status updates on your vehicle so you are informed as we return it back to pre-accident condition. Our team is here to serve you with whatever repair services your vehicle requires.

Located in Springfield, VA, Caliber Collision is ideal for those in Springfield and surrounding areas including Alexandria, Burke, Lorton, and Woodbridge. Our customer base is comprised of military, families, and insurance referrals, and many of our customers are actually repeat customers. Our team is authorized in repairs for Acura, GM, and Honda, and for anyone requiring a rental car, we have an Enterprise location on-site. Here at Caliber Springfield, no repair is too big or small for us to fix.

Caliber Springfield is here to serve Springfield and the surrounding area with outstanding collision repair services, and we thank you for trusting us to repair your vehicle both now and for years to come. Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237) so you can set up an appointment or drop off your vehicle today! Click here to schedule an appointment and here to receive a complimentary online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Marveline EngleAug 3, 2019

"Very helpful staff and received my vehicle back two days early looking brand new."

- Chris S.May 14, 2019

"Even after discussing recent poor reviews with Phil at Caliber in reference to: leaving cars dirty inside, speaker wires disconnected during the repair, then left unconnected, etc. He said they took quality control very seriously,, and this will not happen to me. Okaaayyy..... GUESS WHAT: My OEM Subwoofer was left haphazardly tossed in and disconnected. Very well maintained OEM cargo net was removed and then just thrown in the trunk!... NOT put back in place by very obvious hooks. Now, because they constantly work on rear end damage, the tech HAS TO AT LEAST KNOW HOW TO PUT A TRUNK CARGO NET IN, and how to reconnect a speaker wire. I believe this is what happens when a tech feels: It's not MY job. HOW TO SOLVE THIS PROBLEM: Take a picture of the cars interior prior to any work done. and take pics of any wires disconnected by staff. Then, pictures should help the tech put the car back the way he/she found it !!!!!! (This is a GREAT way to help with quality control on all vehicle repairs). The company had many 1 star reviews for leaving their customers cars really dirty inside and the aforementioned issue I had with the exact same thing. Their repair work is NOT an issue, but leaving a car a pig sty is everyone's problem. My car is clean inside. Nothing out of place. if it was trashed then I could understand. Again, take a picture...or maybe I SHOULD...unfortunately I cant be there when they work. They did a great job on the repair. Looks like new. I had to wait 4 more days due to some hidden damage Phil found, but I was happy with his attention to detail. He is a good man. The lack of follow through with leaving my car the way they found it costs them 1 star. Would recommend a friend since the paint and body work was top notch."

- Norberto EscobarMar 31, 2019

"Professional care repair, the paint job in my Corvette and my Mercedes Benz was a lot better than expected"

- Stephen CalayagMar 28, 2019

"The customer service was excellent. The staff was very professional. It's a convenient one stop shop to get your vehicle estimated for repairs, get the repair work done, and pick up a rental car. I was told it would take one week to get my car back but they were ahead of schedule and my car was ready the next day. Matthew and Pam were great at communicating and giving me frequent updates on my car. Kevin did a superb job in fixing my car and even had the interior cleaned as well. I was very impressed. This 5 star review is well deserved."

- Wesley CalayagMar 28, 2019

"The customer service was excellent. The staff was very professional. It's a convenient one stop shop to get your vehicle estimated for repairs, get the repair work done, and pick up a rental car. I was told it would take one week to get my car back but they were ahead of schedule and my car was ready the next day. Matthew and Pam were great at communicating and giving me frequent updates on my car. Kevin did a superb job in fixing my car and even had the interior cleaned as well. I was very impressed. This 5 star review is well deserved."

- anonymousMar 28, 2019

"The customer service was excellent. The staff was very professional. It's a convenient one stop shop to get your vehicle estimated for repairs, get the repair work …"

- Wesley C.Mar 28, 2019

"The customer service was excellent. The staff was very professional. It's a convenient one stop shop to get your vehicle estimated for repairs, get the repair work done, and pick up a rental car. I was told it would take one week to get my car back but they were ahead of schedule and my car was ready the next day. Matthew and Pam were great at communicating and giving me frequent updates on my car. Kevin did a superb job in fixing my car and even had the interior cleaned as well. I was very impressed. This 5 star review is well deserved."

- Wesley C.Mar 28, 2019

"The customer service was excellent. The staff was very professional. It's a convenient one stop shop to get your vehicle estimated for repairs, get the repair work done, and pick up a rental car. I was told it would take one week to get my car back but they were ahead of schedule and my car was ready the next day. Matthew and Pam were great at communicating and giving me frequent updates on my car. Kevin did a superb job in fixing my car and even had the interior cleaned as well. I was very impressed. This 5 star review is well deserved."

- Richard

"Great customer service, much appreciated "

"Had a great experience here. Everyone is very professional and super efficient. The general manager, John Procacina, could not have been nicer and went above and beyond to help me. I highly recommend them!!" - Teri

"very quick and professional - my front bumper was loose from hitting a curb this morning - they reattached and did not charge" - Chris

"I would like to thank Rick Crayton and the Caliber Collision Team for doing a fantastic job on fixing my car! I really appreciate the quick turnaround and having the car ready ahead of schedule. Really appreciate it! Thanks, Barb." - Barbara

"Very professional service, and quality damage restoration." - roger

"Caliber Collision in Springfield did a great job. Looks as good as new." - Angel

"Jason was awesome, addressed all my concerns, and made sure everything was at 100%. Got texts, and phone calls with updates almost every day, along with friendly customer service. The team here at Caliber Collision from the front staff to the mechanics and paints etc were excellent. Notice how I did not say good... good gets you a 3/5 they are 5/5 . You can trust them, and they are backed by lifetime warranty. So happy with getting my car back, I had $5,500 worth of repairs done so it was a big job, and took them no time to fix it. Worth the time and money." - robert

"Caliber Collision in Springfield did a superb job in repairing my Infinity. They kept me informed throughout the process and actually had the car ready two days early. The work showed true craftsmanship. The car actually looked like it just came off the showroom floor. Couldn't be happier with the work and the customer service." - Tom

"Amazing staff at all levels. The repairs on my car are great and the staff was incredibly kind, understanding and professional. I now live in Illinois, but my accident was in Virginia. Because of the difficulty in returning to the east coast, it took me much longer to pick up my car. The staff was great and stayed in contact with me about the status and worked with me for a pick up date. I also had issues with the tires (I later found out were unrelated) and the staff not only called the next day to check on the repair status, but happily accepted the car back to double check them. When they discovered the issue was with an earlier repair, they still fixed it and explained it to me so that I could take preventative action. All around great experience and I would highly recommend this shop." - Stephanie

"Kyle kept me informed as stated. Completed repaired before promised date. Very pleased with the quality of work" - Quinten

"This place is the only place that I will ever have my car worked on. Not because of the new ownership or location because there are other shops around but simply because of Mark and his team there. Unfortunately, my car has been there too many times after accidents ranging from small to large repairs. Regardless of the situation, Mark has always been more than understanding and welcoming. Some individuals actually love their jobs and you can see that energy transfer to the customers which is a true win-win for any organizations. That energy is always displayed with Mark. I want to just say Thank You to Mark and his team for multiple repairs and empowering a family environment!" - Patrick

"A herd of deer ran into my car while I was barely moving, damaging the hood, door and fender. Caliber repaired everything so well that everything was fully restored and perfect. They did a great job. Thank you." - David

"All good. Estimate was correct. Truck was fixed in the time promised - and the email updates kept me updated. Staff was professional and helpful during every visit and phone call. Thanks" - Samuel

Rated 4.875/5 based on 8 customer reviews.
leave a customer review
Schedule Appointment