Oct 10, 2019
"Enterprise values customer service. This has seen Enterprise climb in the rental car market. In the corporate environment, there are some branches that will bring people back specifically to the company from their execution of the corporate vision. Caliber Collision Enterprise is one of them. Thanks." - Denise SAug 4, 2019
"They did a very good job but had to repaint because color was pff a little but they did an excellent jpb" - Molly BJun 30, 2019
"They repaired my vehicle quickly (ahead of schedule) and it looks great. Customer service was amazing and I would highly recommend them. It’s not often in NOVA anymore that you have fast, honest and reliable service. They definitely exceeded my expectations." - JB BenimonJun 21, 2019
"They did a great job and very quick service. I'm very pleased." - Karen A.May 7, 2019
"Several months ago, soon after my hubby touched up the paint on our garage doors, I miscalculated while backing into the garage managed to scrap against the rubber strip that has a bit of overspray on it! Aye carumba! I scrapped some of it off, intending to come back when it wasn't so cold, but forgot. It made contact in several places on my passenger side rear quarter panel. The white against the maroon of my car looked almost like it had been detailed on. Not! :-) After the second time I was approached by one those mobile dent vans that troll parking lots (gotta say, it's a bit creepy), I called Caliber Collision about getting an estimate to buff out white paint scruffs. Jordan answered and couldn't have been more delightful: upbeat, positive, knowledgeable, and eager to help! She was the consummate Customer Service Professional, something you don't experience often enough. After explaining what happened, she told me there was a possibility that they could fix the scruff for FREE! Really? FREE? Wow! They were able to work around my schedule - twice - and I went in a few days later to see Jessica. Jessica, was also a breath of fresh air: upbeat, positive, customer-service-minded, helpful and knowledgeable about what she was looking at. After inspecting it, she thought it was just a surface scruff and went and got some lacquer thinner. Less than a minute and a bit of her elbow grease, the white scruffs were all GONE!!! OMGosh, it worked like MAGIC!! And guess what? It WAS FREE! I offered to pay for her time, but she said that wouldn't be necessary. She was happy to help! I was in and out of there in 10 minutes. This was my second time at this location (previous was fixing Costco dent paid thru other guy's insurance) and both times, customer service reigned! So in my two experiences, Caliber Collision has always exceeded my expectations. Hopefully, I won't need their services any time soon, but should that time come, I will definitely call Caliber pronto!" - anonymousMay 7, 2019
"Several months ago, soon after my hubby touched up the paint on our garage doors, I miscalculated while backing into the garage managed to scrap against …" - Marc L.Apr 24, 2019
"I didn't select Caliber Collision. Prior to my accident, I had never heard of them. But they kept current every step of the repair process, and returned the car to me in beautiful condition. All the repair work had been done(expected), but there just seemed to be attention to small details in the cleaning and painting process that made the car look newer. I am very happy with their work, and should the need arise, I will come seeking their assistance in repairing my vehicle." - anonymousMar 27, 2019
"Caliber Collision has serviced two of my vehicles and I have nothing but 5 stars to give to them on both occasions!!! I was fortunate enough to stumble across …"
"Excellent customer service, excellent repair done in a timely manner. Excellent overall service. Thank You." - Lorraine
Rated 5/5 based on 8 customer reviews.
- Asma Miller