Jan 15, 2020
"Caliber collision made my car repair experience so easy on me and my family. I was in an accident before Christmas, My service advisor Mike (Michael) kept me updated on every repair on my car and their team was even able to have my car ready ahead of the scheduled time! Not to mention their front desk clerk staff are all very friendly unlike other places that give you a bad attitude from the gecko. It's very safe to say that I'll be returning to them and recommend them for any car repair!" - Richard OrtizJan 10, 2020
"So I suppose its never really a good thing when you have to get these guys involved, but I must say, if you need repairs Caliber Collision is the go to spot. The Sylmar locations from my experience is top notch! My adviser Micheal has been great throughout the whole deal. Patient and accommodating. This is the first time EVER, that I ve had an accident (hit and run) and needed my Prius repaired. Statefarm sent me here to complete the work. Not only did they do a great job, they delivered my car earlier than expected. Micheal and the team kept me informed the whole time and went above and beyond to make sure I was happy with the work. I got may car back clean and crisp and back in action. Thanks team! You guys rock!" - Rich O.Jan 6, 2020
"So, someone hit me on the 5 freeway before Christmas and I was pissed. Luckily, my insurance (StateFarm) was able to refer me here to have the repairs completed. When I say they couldn't have made this process any easier, I mean, the only way this would have been easier was if they picked my car up and hand delivered it to my door. Everyone was great! Their customer service is the standard. The work competed was great and they completed the work earlier then they told me originally. Silver Linings? My service manager Micheal is def the real MVP for his attention and positive attitude through my whole ordeal." - Carlos A.Jan 3, 2020
"I have previously went to Caliber Collision in North Hollywood and was satisfied with the work and customer service. This time my car was hit again and I knew I wanted to take it to Caliber Collision close to my house in Sylmar. The customer service was amazing. I worked with Michael and he assured me the technicians would make sure to get my car in the condition it was in before the accident. When I went to pick it up my expectations were exceeded with the quality and detail Caliber Sylmar put into my car. The fender was repaired and the from bumper was also repaired and very well aligned, not to mention the paint matched exactly. In my opinion my car looks even better than it did before the accident. Thank you for you quality work and following through with what you said you would do. Carlos - GTI VW" - Tommy S.Dec 30, 2019
"My insurance company recommended Caliber Collision because it was close to home. Was completely satisfied with the work they did and the time they did it in. They kept me abreast of the progress via texts, couldn't be happier. Would use them again but hope that I don't have to!" - David P.Dec 21, 2019
"I had what I thought was a front end total on my 2003 Lexus SC 430. The car had been sitting in my driveway for close to a month. On one of my bike excursions I came across Caliber Collision and their general manager Rey Solis. What impressed me so much initially, was how organized and clean their shop was. Over a few conversations regarding the process and what had to be done with my car, I decided to use Caliber Collision. I received the car back as good as new. They did an amazing job, keeping me updated all along the way. Rarely do I write reviews, however, I was so pleased with the service and the final outcome that I just had to this time. In Southern California we spend so much time in a car. When that car gets severely damaged it messes up our lives. Caliber Collision and Rey Solis brought my car back, making it beautiful. I will be forever grateful for their incredible work and excellent service. They went above and beyond the call of duty. I highly recommend them as your first choice in collision repair." - Yvette D.Dec 6, 2019
"More than satisfied! I f I can give them 10 stars, I would. From receptionist to my service advisor Michael Isiordia & everyone else in between was spectacular! Where do I start?! Place is clean, organized, welcoming, great service which is VERY important to me. But most important the work that was done on my vehicle was amazing & Michael went above & beyond with his services. My car was ready in 2 days (never has my car been ready in 2days) I can appreciate quick & ethical work. Originally went in for my back bumper & when I went to go pick up my car they fixed my front light that was out, filled my tires w/ air & washed my car. I mean WOW! I can't brag enough how happy I am as a customer. Thank YOU ALL! I'll definitely be recommending this shop to friends & family!!!" - Denise CastroOct 1, 2019
"Michael was very professional, will return to get work done 👌🏼"
Rated 5/5 based on 7 customer reviews.
- Samantha L.