Jun 26, 2019
"First off I just want to say the process with these guys was so smooth and not stressful in the least. I had Kyle as my trusty repair guy and he did an absolutely amazing job. I loved the fact that he would call me with updates for even the smallest thing going on with my car. He projected that it would be a week for my car to be fixed and he even got it to me earlier than they originally planned. Also, my insurance company tried to send in a refurbished grill for my car. To be cheaper in price, however, it had two holes drilled in the front for the license plate. I have a very nice car and Kyle remembered that I originally had no front license plate holes. He convinced them to get me a brand new grille. He also got a professional decal guy to put on my decals perfectly. Overall, Kyle is an all around outgoing and extremely kind business man and I appreciate his hard work and attention to detail. Great customer service skills from Kyle. On top of all this other great stuff I have my car back and she looks brand new! They also returned it to me smelling new and way cleaner than when I left it. I can't thank you all at Caliber collision enough." - Mark NickersonJun 20, 2019
"After some initial issues around the timeline committed, the manager stepped in and went above and beyond to make things right. My car is now in excellent shape again. Should I have any issues in the future I would not hesitate to bring my car here for repair." - Travis B.Jun 7, 2019
"Caliber Collision of Tomball and Jeff! Are awesome!! They did a wonderful job on my 2018 Chevy Colorado Z71 after a minor accident. In on Tuesday out by the weekend! Thanks! Highly Recommend if you need there services!!" - G R.May 22, 2019
"Someone scraped my week old car. I stopped by Caliber and Jay got it taken care of immediately. It looks brand new again! We have used Caliber in Tomball before and will continue. I highly recommend them." - G R.May 22, 2019
"Someone scraped my week old car. I stopped by Caliber and Jay got it taken care of immediately. It looks brand new again! We have used Caliber in Tomball before and will continue. I highly recommend them." - Chase MerrittMay 19, 2019
"Most helpful and efficient service I have came across in Houston, Texas! Definitely visit Caliber Collision in Tomball first before wasting your time with other companies. They are aluminum certified and did an excellent job on F-150. Satisfaction guaranteed!" - Amanda Turner HillMay 17, 2019
"I absolutely recommend Caliber Collision in Tomball. We have had both our truck and our car repaired here and they have done an amazing job. And they take the lifetime guarantee seriously, fixing a minor electrical issue in the bed of our truck from an accident 2 years ago! WOW! Thank you so muck Jay and team for being awesome, and making it so easy for us." - Adam BandaApr 27, 2019
"Excellent staff and service. Would highly recommend. Ford certified to work on aluminum." - Benjamin Wilson JrApr 16, 2019
"They have a lifetime warrenty on their work. They are good folk, very family feeling. They take care of you even if you're a grumpy old man like me. Appreciate their service, professionalism and service." - lance attawayApr 8, 2019
"I had repairs completed back in December and Caliber did an amazing job. Not only was the finished product amazing, the communication along every step of the process was excellent as well. I never had to call for an update. About a week ago, the splash guard they had replaced during the repairs back in December suddenly ripped halfway back and was dragging under my car. I called immediately after it happened and spoke with a young lady who told me that there was nothing they could do because their warranty did not cover parts. I will admit, I was more than a little upset and even called my insurance agency who then called Caliber. Apparently, Pedro (the Manager) heard about this and called me directly. He apologized for the confusion and stated that they always stand my their product and work and asked that I bring my car back in to have it examined. He saw what had happened and not only did they fix the issue, they put me in a rental for the time I needed so that I would not have any issues getting to work, as I work nights. I want to say thanks again to Caliber, and Pedro, for standing behind their work. I hope to never have to go to a body shop again, but should the need arise, you guys will be the ones I call. Thanks!"
"Ryan and his wonderful team took great care of my car, i would recommend this location for the best customer service they provide. Thank you for doing a great job!!" - Maria
"Kudos to Jim, Mary and all the crew at CC. The repairs were done in record time. My car was immaculate when I got it back. Clean facility with top notch employees. Thank you." - LYNNE
"Just picked up my "Baby Girl", she is perfect. Many thanks to the professionals, Jeff, Mary & Wesley who turned a unpleasant situation into a smooth situation. Perfect, again many thanks!" - Brenda
"Being a former paint/body man, I was very pleased with the job that these guys did repairing my truck. High quality work, done in a timely manner. Thanks to Matt M, and the shop crew for a great job!" - Wayne
"As usual, all the work was done to perfection. Mary, Ashley & Jim are wonderful. Thanks to all." - Lynne
"Even though the work being done was relatively small the representative worked with me to make sure that I wasn't inconvenienced and make sure the job was done to perfection and in a timely manner." - Carl
"During my fifth accident within in past 4 years the wrecker driver insisted that I take my truck to his paint and body shop but I told him that Caliber Collision has done my past four accident jobs and that they do an excellent job each time.
Jeff, Mary & Wesley are very helpful to take care of my situations.
Thank all of ya'll for an excellent job and I hope that I won't see ya'll for a while.
Kevin" - Kevin
"Very pleased with customer service and repair. They were very prompt and my car was ready when promised, reasonably priced too." - T
"We had a very pleasant experience. We were T boned and the door was needing to be replaced, so I was afraid that the paint job would not match. Because we have an upgraded paint,I was worried. When I picked the car up, there was no evidence that it was not the original door. Who ever did the paint job,deserves to be recognized for his/her expertise. The receptionist Mary, was very pleasant and helpful. Jeff made me feel like he was on my side, to make sure we would be happy with the finished product. We were also thankful for the clean and spacious waiting area and restrooms.. Five stars from us .
Darlene & Gordon" - Darlene
""Thank You" all for taking care of my daughter's car this week...we feel much better knowing that it's repaired and working great again especially with college starting Monday.
Lyn Austin and family." - Lyn
Rated 4.8888888888889/5 based on 9 customer reviews.
- Jordyn N.