Sep 16, 2020
"All work was done professionally and with friendliness--highly recommend Caliber Collision" - Rob E. AngelinoSep 7, 2020
"Paul & Abraham were very nice and professional during the entire repair process. I would definitely recommend Caliber to my friends." - Rob A.Sep 5, 2020
"It's my second time in 2020 using Caliber and they are awesome! I had many choices but from the first phone call I knew that they were right for me. The communication was excellent and customer service was the best. Paul and Abraham took very good care of me and my BMW 650i It was delivered on time with flawless precision. I would highly recommend Caliber to anyone contemplating where to take their vehicle for repair." - Rob A.Sep 5, 2020
"It's my second time in 2020 using Caliber and they are awesome! I had many choices but from the first phone call I knew that they were right for me. The communication was excellent and customer servic" - Ken VHAug 31, 2020
"They fixed our car after vandal broke a window and pried door open. Made it like new. Great customer service!" - Piff F.Aug 27, 2020
"I recently got rear ended which left me in need of a repair shop. I had some work done on another car at a different repair shop and wasn't impressed with the paint matching. My car is a later model A" - Piff F.Aug 27, 2020
"I recently got rear ended which left me in need of a repair shop. I had some work done on another car at a different repair shop and wasn't impressed with the paint matching. My car is a later model Accord with a rare color called Hematite. It is a dark grey green color, with a opalescent sparkle. I used to work in automotive and was very concerned about color matching on my car for 3 reasons: 1 - It is an older model and has resulting color fade 2 - It is a rare color/ paint mixture that was used for only one year 3 - Metamerism between the plastic of the bumper to the metal frame A friend recommended this Caliber Collision location. After inspecting the work they did on his truck, I decided to give them a try. The process was so much easier than I expected. I arrived, filled out some paperwork and by the time I finished they already had the rental car company there and I was on my way. The turn around time they quoted was one week. During the process I received regular updates. I even asked for a picture of the frame and they quickly provided one. That's customer service! The car was even completed one day ahead of schedule. The most important thing is my car looks brand new when I picked it up. The paint matching is the best that I have seen. All the parts and everything line up perfect too, no gaps. Yes, I checked, because I am a little obsessed about my car and making sure everything is perfect. Kudos to the team at Caliber. Of course, I hope not to see you again any time soon, but I know where to go, if I do." - maria luisa luisonAug 24, 2020
"Hi! My name is Maria Luisa. My front Bumper was stolen. And my Insurance Referr me to Caliber Collisions. And Jessica Gomes is the person who help me during the time that my car was at the auto shop. She was very nice to us. She handle all my concerns and very professional. And I would recommend caliber Collision to be your auto shop. Thanks 😊 Regards, Maria Luisa kapangyarihan"
"Awesome service. Way beyond what I had expected. Keep up the good work." - Perfecto
""Great service provided by Luis Heras service advisor. He was very professional, courteous and he kept me informed on the progress of my truck work. I got my truck on time as he had promised, and I am very satisfied with Caliber's work. Thank you Luis, and keep up the good Work" C Garcia" - Constantino
"This was a very pleasant and smooth experience! Eric took care of the my car very promptly! My car was ready on Wednesday morning instead of later on Friday. He kept me informed of the progress. I got text messages stating the percentage of the repair completion each day. Great customer service and good quality of repair. I will definitely recommend Caliber Collision to everybody I know or talk to. Thank you very much Eric and Ms. Gea (Anabelle): your entire team is very friendly, helpful, professional, skillful. Two thumbs up!" - Dana
"Recently had my bumper repainted. Great job, done on schedule, and my car was returned clean and shiny. Nice staff." - Cynthia
"I scraped the front bumper and fender of my mercedes SL550 which was in pristine condition. I called Caliber in Torrance where I'm currently located because I was extremely satisfied with a job they had done for me in the Vista shop on my Maxima. Needless to say, I care more about my benz which is why it's garaged most of the time. I talked to Alex Morales over the phone and expressed my concerned about having my car repaired and not meeting the high quality craftsmanship of this car. Alex convinced my to take it in and the staff there were very friendly and genuinely concerned. Even the driver Israel who drove me back home left a good lasting impression that my car was in good hands. I have not yet received my car, and knowing that I left my car with people I can trust is priceless. The peace of mind that everything will be ok. That's what you want! I can't wait to see the repair, but you bet I will be writing about it. Thanks for your customer service Caliber!" - Patricia
"Dan was great! He kept us informed on the progress of our truck on a daily basis and got our car back to us sooner than expected. I was surprised on how nice your facilities were, not the typical repair shop I was expecting." - Roger
"Everyone from the receptionist to the Dan, who was "in charge" of my case was professional, courteous, knowledgeable. I had a great experience!" - Alexis
"I had a wonderful woman, Abbey at Torrance Toyota look at my scratched car and told me to have Jose work on it which ended up a a 12 inch scratch being removed by a buffing technique rather than painting it. Wonderful job and it saved me a ton of money.
THANK YOU BOTH SO VERY MUCH ! ! !" - Richard
"My experience here was some of the best customer service I've ever experienced! From the lobby to the women's room, the facilities were clean and orderly. Jose, my service advisor, was kind and patient with me, as I don't know the car language. Gie, the office manager is very efficient and friendly. I highly recommend this shop!" - Josie
"good communication throughout the process, and very good results. I would recommend to others." - Holly
"My new car (4 months old) was hit in a parking lot. There was damage to the front bumper. Additional damage was discovered behind the bumper. My service manager (I think her name was Abbey) kept me informed. She also oversaw the work and actually required a redo. Results were great. Highly recommend Caliber. - Cal" - Cal
"Excellent service - color didn't match due to Toyota's color being off when water based. They redid the bumper and blended the color themselves so it matched.
Great attitude, communication and service." - Brian
"Extremely, awesome job! From the moment I walked in I was greeted and treated with excellent professionalism. It was great to receive updates on the status of my car and it was returned back to me promptly. Luis, my assigned technician, did an amazing, excellent job! Thanks to all who helped!" - Erica
"Caliber's work was on time and results were well above expectations! Thank you." - Wendy
"Dan was the contact person for my repairs, and he was very attentive and answered any questions that I had (no matter how simple). The email alerts/updates were great and, from what I can tell, the workmanship on the repair itself is excellent.
Great customer service and my car was ready on the expected date. I would recommend your shop to any of my friends." - Ray
"The work was done very professionally. Great work" - Ian
"Had a great experience. From start to finish the service was top notch. The people I dealt with were friendly and helpful and went the extra mile. The repairs looked great and they got it done in half the time expected enabling me to save money on my rental car." - Andrea
"Excellent service. I wouldn't change anything! Your company is doing their job very well and your staff was great! Thank you!" - Sara
"Dan is one valuable person at your company I can only imagine. It's has been a pleasure working with him. Dan shows great professionalism & care.
You've earned my business & I will tell my friends & family to take they're cars to you for repairs!!!" - Eric
"Very happy with service manager , Abi. The job was well done .
The only negative remark I have is about rental car company . The selection was close to none ." - Roya
Rated 5/5 based on 8 customer reviews.
- Roger Mercier