"Dan was the contact person for my repairs, and he was very attentive and answered any questions that I had (no matter how simple). The email alerts/updates were great and, from what I can tell, the workmanship on the repair itself is excellent.
Great customer service and my car was ready on the expected date. I would recommend your shop to any of my friends." – Ray
"This was a very pleasant and smooth experience! Eric took care of the my car very promptly! My car was ready on Wednesday morning instead of later on Friday. He kept me informed of the progress. I got text messages stating the percentage of the repair completion each day. Great customer service and good quality of repair. I will definitely recommend Caliber Collision to everybody I know or talk to. Thank you very much Eric and Ms. Gea (Anabelle): your entire team is very friendly, helpful, professional, skillful. Two thumbs up!" – Dana
"Dan is one valuable person at your company I can only imagine. It's has been a pleasure working with him. Dan shows great professionalism & care.
You've earned my business & I will tell my friends & family to take they're cars to you for repairs!!!" – Eric
"Very happy with service manager , Abi. The job was well done .
The only negative remark I have is about rental car company . The selection was close to none ." – Roya
""Great service provided by Luis Heras service advisor. He was very professional, courteous and he kept me informed on the progress of my truck work. I got my truck on time as he had promised, and I am very satisfied with Caliber's work. Thank you Luis, and keep up the good Work" C Garcia" – Constantino
"Dan was great! He kept us informed on the progress of our truck on a daily basis and got our car back to us sooner than expected. I was surprised on how nice your facilities were, not the typical repair shop I was expecting." – Roger
"I scraped the front bumper and fender of my mercedes SL550 which was in pristine condition. I called Caliber in Torrance where I'm currently located because I was extremely satisfied with a job they had done for me in the Vista shop on my Maxima. Needless to say, I care more about my benz which is why it's garaged most of the time. I talked to Alex Morales over the phone and expressed my concerned about having my car repaired and not meeting the high quality craftsmanship of this car. Alex convinced my to take it in and the staff there were very friendly and genuinely concerned. Even the driver Israel who drove me back home left a good lasting impression that my car was in good hands. I have not yet received my car, and knowing that I left my car with people I can trust is priceless. The peace of mind that everything will be ok. That's what you want! I can't wait to see the repair, but you bet I will be writing about it. Thanks for your customer service Caliber!" – Patricia
"Recently had my bumper repainted. Great job, done on schedule, and my car was returned clean and shiny. Nice staff." – Cynthia
"Everyone from the receptionist to the Dan, who was "in charge" of my case was professional, courteous, knowledgeable. I had a great experience!" – Alexis
"My experience here was some of the best customer service I've ever experienced! From the lobby to the women's room, the facilities were clean and orderly. Jose, my service advisor, was kind and patient with me, as I don't know the car language. Gie, the office manager is very efficient and friendly. I highly recommend this shop!" – Josie
"Caliber's work was on time and results were well above expectations! Thank you." – Wendy
"Extremely, awesome job! From the moment I walked in I was greeted and treated with excellent professionalism. It was great to receive updates on the status of my car and it was returned back to me promptly. Luis, my assigned technician, did an amazing, excellent job! Thanks to all who helped!" – Erica
"Awesome service. Way beyond what I had expected. Keep up the good work." – Perfecto
"Excellent service - color didn't match due to Toyota's color being off when water based. They redid the bumper and blended the color themselves so it matched.
Great attitude, communication and service." – Brian
"good communication throughout the process, and very good results. I would recommend to others." – Holly
"My new car (4 months old) was hit in a parking lot. There was damage to the front bumper. Additional damage was discovered behind the bumper. My service manager (I think her name was Abbey) kept me informed. She also oversaw the work and actually required a redo. Results were great. Highly recommend Caliber. - Cal" – Cal
"Excellent service. I wouldn't change anything! Your company is doing their job very well and your staff was great! Thank you!" – Sara
"Had a great experience. From start to finish the service was top notch. The people I dealt with were friendly and helpful and went the extra mile. The repairs looked great and they got it done in half the time expected enabling me to save money on my rental car." – Andrea
"I had a wonderful woman, Abbey at Torrance Toyota look at my scratched car and told me to have Jose work on it which ended up a a 12 inch scratch being removed by a buffing technique rather than painting it. Wonderful job and it saved me a ton of money.
THANK YOU BOTH SO VERY MUCH ! ! !" – Richard