Jan 10, 2020
"i went to caliber collision to get some damage on my car fixed after i was hit on the freeway in november on the recommendation of my insurance company. everything from the estimate they gave me to dropping off the car to picking it up a few days later was very professional and easy. nikolai was very informative for me, and kept me updated with text messages as to how the car was coming along. also, the original estimate i got on how long they woukd need the car was 2 weeks. i drive uber part-time, and need the car for the little bit of extra income. i let caliber know that if they could have the car in under 2 weeks, i woud really appreciate it without being pushy about it, as i know they're busy. sure enough, i dropped the car off on a monday morning, and picked it up the following friday morning, 4 days later, and a week ahead of schedule. they also shuttled me to the insurance office after drop-off on monday. i recommend them very much." - Robert LewisDec 11, 2019
"While on the freeway, my car was severely damaged by another car that lost its tire. My insurance company recommended Caliber and I took my car there right away. Within minutes I had a preliminary quote identifying some damage that I had not seen. Systems that affected each other like the seat belt restraints, airbag deployments, safety system computers, etc were also identified needing replacement. The agent was very knowledgeable about getting things done and had contacts ready to deal with EV systems they were not as familiar with. Due to a strike, my parts were delayed and Caliber called me 2 times a week to keep me updated. When I got my car back, they accepted my rental so I wouldn't have to make the extra trip to return it. My car looked almost new again and freshly washed. My only minor complaint would be they just left the floor protection paper and old parts in the back. If I had said something, i'm sure they would have taken care of it, but I was ready to get back in my car and go. The employees were very cordial offering water, coffee while I completed the paperwork process. This is one of the best support experiences I've had dealing with a repair facility. Great Job Caliber!" - Nancy T.Nov 6, 2019
"I don't necessarily LOVE coming here because they would mean I love being without my car. However, being in several unfortunate accidents, I definitely prefer to have my repairs handled by people who know what they're doing. On 3 separate occasions now, I've had my repairs done here at this specific location because of their work and their service. Everyone is friendly and honest. My car was repaired in a timely manner and they even returned my rental for me. Total game changer!! Thank you!!" - Jacklyn T.Oct 24, 2019
"Jose the manager is absolutely amazing. I pulled into the back like a dummy and he came right up to me and helped lead me to the front and brought my car around for me and got me water and he was amazing! Accidents are such a stressful situation and he helped me so thank you Jose!!! You are the best!!!!!!" - Richard SpearOct 4, 2019
"These guys did a great job fixing the rear end of my Prius. Looked brand new in three days. The price was less than expected too." - Timothy R M.Sep 25, 2019
"Caliber Collision in Tujunga took care of our car repair in a very timely manner, and for a very reasonable price! Staff is friendly and easy to work with! I recommend them."
"Tujunga Center Manager Crystal Warme is the best in class operations person I have met in many years. Her personable style gives a customer both the confidence and trust needed to turn over significant repair work to a shop, and I would bet on her skills at making you a satisfied customer over all available locations in this area. I brought in a car for repair work, and after picking it up later that week, I noticed an unfamiliar sound while driving the car around. I didn't go back for an extended time, but when I did, they took in the car, offered a rental car, and went out of their way to get the additional work done to eliminate the noise at a minimal cost to me personally. Crystal kept me informed of progress, options, and met her promised deadlines. The work was well done, my costs were well managed, and the experience was painless. What more would anyone ask for from a service? I strongly recommend this site for your own auto care." - Dave
"All of the people who work there, Omar, Mario and the driver who took me home, were beyond courteous and professional and my car looks great. I would definitely recommend this business to all of my friends." - Lindsay
"Fast service. Courteous service agent. Beautiful job well done." - Jack
"Thank you guys for fixing my ride!" - Fernando
Rated 4.8333333333333/5 based on 6 customer reviews.
- Shawn F.