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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

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Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: Tustin Location

5 Auto Center Dr Tustin, CA 92782 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Tustin  Details

Conveniently located in Tustin off I-5 at Tustin Ranch Rd. and Auto Center Dr. Opened in 2013. I-CAR Gold Class recognized.

About  Tustin

In Tustin, CA, Caliber Collision is focused on having your vehicle back on the road as soon as possible while we restore you to the rhythm of your life®. With services including painting, auto glass repair, and dent repair, all of our work includes a written lifetime warranty and is performed with superior customer service and repair expertise. Having customer satisfaction is important to our Caliber Tustin team, and we are certain you will be pleased with the results. During the repair process, we will provide you with continual status updates so you are informed as we move quickly to return it to pre-accident condition. As an added convenience, for anyone requiring a rental car, we have an on-site Enterprise location.

For Caliber Tustin, we are the ideal collision repair facility for anyone in Orange County and the surrounding areas including Irvine, Santa Ana, and Tustin. We are equipped to serve dealerships, families, military, and business fleets, and our repair technicians are here to assist you with whatever repair services your vehicle requires. We are authorized in repairs for Infiniti and Nissan, and we are the preferred auto body repair shop for The Kia Depot and Tustin Buick GMC.

Caliber Tustin believes in supporting our local community, and with our membership in the Chamber of Commerce, we are able to continually develop community relationships.

We are here to serve Orange County with extraordinary repair services both now and in the future, and thank you for choosing us to repair your vehicle. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today!



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Kia
Hyundai
Jeep Chrysler Dodge Ram
Nissan


Nearby Locations



Reviews


Testimonials

- Alyssa M.Mar 26, 2020

"I walked in to get an estimate on my vehicle and the service was exceptional! Chad was very helpful and generous. I received updates on the status of my vehicle and the job was done in a timely manner my vehicle looks flawless!"

- Steve MFeb 27, 2020

"Jeff u r phenomenal! u took a stressful situation on my brand new one week Toyota and turned it into a easy pleasant one! u said it would take a week to replace my bumper and when i told u i had to b out of state for work u had it done in two days for me! u are not 5 star but over 10 in my book. i already recommended u to someone! the best experience in a long time...."

- Fred F.Feb 27, 2020

"Jeff u r phenomenal! u took a stressful situation on my brand new one week Toyota and turned it into a easy pleasant one! u said it would take a week to replace my bumper and when i told u i had to b out of state for work u had it done in two days for me! u are not 5 star but over 10 in my book. i already recommended u to someone! the best experience in a long time...."

- Armando SotoFeb 19, 2020

"Very professional estimator are the best the girl on the front desk cute and professional thank you all🙂"

- Elizabeth L.Feb 18, 2020

"After checking around several places I decided on Caliber Collision in Tustin and I'm glad I made the right choice. The staff was really friendly and very knowledgeable. I was provided updates on the progress of the car repair. My car was involved in an accident and the whole back was in bad shape. Caliber found important safety features that needed to be checked and replaced. I feel confident about the repair that they did and safe to drive my car again. It came out looking like new again. Thanks to awesome Jonathan who guided me throughout the whole process. He made the process alot easier and I would highly recommend him and Caliber Collision in Tustin to all my friends and family who ever need collision repair."

- Bonnie BrussowFeb 13, 2020

"Johnathan and his team were incredibly knowledgeable and helpful! They were efficient, thorough, and so pleasant to work with. Thank you Caliber for making a frustrating situation so much easier once you got involved!!"

- Bonnie B.Feb 13, 2020

"Johnathan and his team were incredibly knowledgeable and helpful! They were efficient, thorough, and so pleasant to work with. Thank you Caliber for making a frustrating situation so much easier once you got involved!!"

- Sunny W.Feb 13, 2020

"Four days before an unexpected and urgent major surgery my Subaru was creamed by a distracted driver. I didn't have time to run around for estimates and knew no body shops. My insurance saved me the time by choosing Caliber Collision on Arapahoe Road in Greenwood Village. They called me and got me in for the front-end estimate within two days. I asked for an additional estimate for damages from a couple of hit and runs to the rear, which they magnanimously provided. I pleaded with Woodie to fit my car in during my "down time" of surgical recovery so I wouldn't have the unexpected/inconvenient expense of a rental vehicle. He not only got my car in the two days after my surgery, but he communicated frequently via text as to the repair progress. Then, lo and behold, the very day I was given the medical release to drive again, my Subie was finished! They even washed it! It's like a brand new car--front and back! They handled all the paperwork and communication with the insurance company so I didn't have to deal with it during my recovery. Freedom! I have my car back, can drive again, and am recovering with less headaches than I could very well have had. Caliber Collision made a very negative experience much easier to bear by their professionalism, skill, and compassion."

- Lee Anne H.Feb 9, 2020

"I struggle parking my SUV in my way too small garage ‍ {Insert jokes here } Needless to say, my Sheba (yes, I name my cars), has quite a few bumps, scrapes and blemishes. Chad, at Caliber Collision, is simply amazing! He treated me with the utmost respect when hearing my Tales of Parking in a Small Garage. I was the one howling with laughter when recounting where each bump happened...one when I first moved in and was learning how small the garage really is, one after a concert and I was tired, one I thought I was ok until I scraped the back panel...well, you get the picture. Anyhoo...Chad is awesome, I got a fair and great quote I'm happy with and Sheba is getting amazing care! If you have any collision needs or just struggle with parking mishaps, you won't go wrong checking these folks out! Ask for Chad and tell him the chick who can't park her SUV in a garage without goobering it up sent you!"

- Natalie M.Feb 5, 2020

"I came here because I had gotten into a small accident. When dealing with these situations you want it to be the smoothest possible. I worked with Chad and he was very helpful and gave great customer service. I got my estimate right away and sent over to my insurance. I dropped off my Car and got it back the next day. I highly recommend this place to anyone that needs body repair on their vehicle."

- Lizbeth

"Thank you to Miguel from Caliber collision for helping me every step of the way. I am so happy to finally have my car back it literally looks like a brand new car! I cannot believe what a great job you all did thank you thank you! Miguel your customer service skills are amazing you truely went above and beyond thank once again! Also Maria the front receptionist amazing very detailed and helpful thank you! "

- Felix

"Excellent workmanship, excellent staff - so friendly and courteous. "

"The Caliber Collision in Tustin is by far the best body shop I have used to date. My car literally looks new! It actually looks better than when I bought it! The staff is also a pleasure to work with, they are real professional and completed the work in a timely manner. I can honestly say from this point on I will only be taking my car to Caliber Collision." - Rosemarie

"Never saw the manager during my repair cycle however Ray is the man! He took care of me and delivered on his promise to turn my vehicle around within the next day. Thank you Ray! I'll be back as long as Ray is there." - Mo

"Bunch of great individuals work here. Thanks everyone for the fast repair. You were all helpful and very friendly." - William

"Took my car to Caliber in Tustin on a recommendation by a family member. Best thing I could have done. David Adams the manager and Miguel Garcia were the utmost professionals. Friendly, helpful and true to their word. They repaired my car in less time that I expected and it looked as good as if not better than new. I was amazed how good it looked after they repaired it. Price was better than another estimate that I got from a competitor I had used in the past. Highly recommend them for collision repair." - Richard

"Caliber Collision did a First Class repair on my new MKZ without exception" - Paul W

"I received great customer service, specially from Ray. Ray always kept me informed about my car. They also send you pictures of your vehicle to view the process of the damaged auto parts." - Marisela

"Ray Hill did a great job fixing my front bumper,and he and lady assistant were very friendly,If I need any work on any of my cars . I will go right to Mr ray Hill for help. Thanks alot" - John

"Johnathon was my manager and went above and beyond making sure that all my needs were met. I will always recommend them to my friends. Even after my truck was fixed any problem that arose due to my accident was taken care of in a timely matter. Thanks again Johnathon at Tustin Calliber. Brad" - Bradley

"Jason took good care of me. He was very professional, personable, and understanding of the situation. He kept me informed throughout the whole process. Most importantly, my car was fixed within a couple of days - super fast! Would highly recommend and come back again! -Will Wong." - Will

"We had the best experience ever at Caliber Collison near the auto center in the Tustin/Irvine area. Jason, the manager, and his staff are extremely professional, accommodating, and provide excellent customer service. They made having to deal with a car repair a pleasant experience. Our experience renewed my faith that there are still companies who genuinely care about customer service and strive for excellence. Call them today to schedule your appointment. You'll be glad you did." - Melissa

"Great, friendly service." - William

"I sent a letter to Mr. Grimshaw, CEO. See the following: RE: Letter of commendation for Mr. David Adams at Tustin, CA office Occasionally, accidents occur and thrust a series of onerous time consuming tasks into our path but fortunately for me, Mr. David Adams and his staff at the newly opened Caliber Collision center in Tustin, CA spared no effort to get me and my 1997 Nissan Pathfinder repaired and back on the road in a very tight time window. After my car was damaged by truck tire debris on a California highway my SUV needed repairs and although my insurer, USAA, promptly approved the repair work my work schedule only allowed me one day off in ten days of work to take care of it. Yesterday was the one day I had to get repairs made, and in that day I was able to bring my SUV in to Mr. Adams’s shop and have it promptly repaired even though it was involved a mighty effort by him personally and his technicians that went well above my high expectations for which I commend him and his team. Mr. Adams greeted me personally when I arrived, evaluated the damages and politely explained that my windshield and tire repairs may require me to leave the car more than one day. I told him in that case I would have to defer the repair work for a later date. This is just the sort of time consuming hassle that is the dreaded reality in getting car repairs of any sort done. I was nearly resigned to waiting to get the repairs done another day when Mr. Adams, mindful of my demanding military work schedule as an officer, asked me to wait while he made some calls. I know he made several calls and worked in a frenzy to create a solution for me in a short time window. I can well relate to how challenging that can be as I am often called to do that in my line of work; make the mission happen, no matter the obstacles. By the end of the day my SUV was repaired and even detailed and when I left the shop it looked and drove far better than I could have hoped for. I am hopeful I won’t need collision repair services any time soon, but if I do, I know I can rely on the competency, customer care and above all “can do, mission focused” support that distinguish Mr. Adams and his team. Please share this letter with COO Mr. Mark Sanders, Sr. VP Mr. Greg Clark, Tustin manager Mr. Adams and his regional manager so that his good management and customer oriented style may be recognized along with my thanks to the broader Caliber Collision team. Very respectfully, LT Patrick J. Horton" - Patrick

Rated 5/5 based on 12 customer reviews.
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