Jan 23, 2020
"Highly Recommended! The rear fender and bumper of our car was scraped and scuffed by an impatient sideswiper. We took our car in to Caliber Collision for repairs. The whole team was great, and Armen N. repaired the damage in half the time that we were expecting and returned our car to us looking as good as new. Thanks Armen!" - HE C.Jan 23, 2020
"Seriously the best experience I've ever had with auto repair. They were faster than anticipated, texted me updates every step of the way, did a very thorough job and my car looks new! The service was great too. Ask for Armen. He's the BEST." - Sara F.Jan 19, 2020
"I used to shop around for cheaper prices on repairs and go to smaller independent collision repair centers and invariably the work took forever, insurance was difficult or repairs were later found to be substandard. State Farm sent us to Caliber a few years ago and we haven't looked back. They are super professional. Their work is top notch, they are super thorough and they get repairs done fast. They even showed us the dodgy work previous repair centers had done and fixed it for us. They do everything in house insurance wise as they have an assessor on site and work directly with the companies, it saves so much time and drama. Love this company." - Pamela C.Jan 17, 2020
"I accidentally crashed my car into a wall in my garage and completely smashed up the roof of my car. I was devastated by the damage, called my insurance, filed the first claim of my life, and was told caliber was a preferred body shop. Armen was assigned as my case manager at Caliber, and I am so glad he was! He communicated the whole way through the process of my repair and paint job...even taking pictures upon my request! He is calm, professional, friendly and has a way of putting you at ease, especially when dealing with such an expensive and disruptive situation as not having your car for over a week. I hope no one ever needs to have body work done on their car, but of you do, this is the shop to come to...and ask for Armen!! Oh, and the final results are impeccable. You would never know I had damaged my vehicle. Seamless, beautiful work. Thank you!" - david a.Jan 15, 2020
"Wow! This shop is excellent. I recently had my 2nd vehicle repaired here. Omar is the guy to see. He is honest, reasonable, and communicates with you. He gets the work done super fast too. It has taken me longer to write this review than it did for them to fix my Acura TLX expertly! Seriously, I was kinda bummed I had to give back the Mercedes I had on loan from Enterprise. Great job guys, you're the best in the business!" - Elizabeth M.Jan 13, 2020
"My boyfriend unfortunately got into a car accident and his insurance sent him here. Very thankful that we got sent to this center because the customer service was really top notch. Arthur helped us out and it was a quick and easy recovery for the car. They answered all my calls and questions on time, I highly recommend this shop you will not regret it. The body was fixed fantastically looking brand new and on top of that gave my car a detailed wash inside and out (something I never have the time to get too). Thank you caliber collision for your awesome work." - Grace L.Jan 12, 2020
"I was rear-ended and had to have my bumper replaced. Each and every person whom I encountered at Caliber Collison on Calvert Street was professional and kind. The waiting area is quite roomy and there is complimentary water, coffee, tea, and warm popcorn! My adjuster, Armen Nazaryan, was amazing. He spent time answering my questions and addressing my concerns. He placed the order for the bumper and it arrived in under 24 hours. When I brought my car in for repair, it was ready for pick up in under 3 hours. No joke. Armen showed me to my car and went over everything to make sure I was happy, which I was. Who wouldn't be with this superb service?! I can't speak for the other Caliber Collison locations but I don't need to know since I will only recommend this location. If you treat me right, make me feel comfortable from the get-go, you have my trust and have gained my loyalty. Thank you, thank you, thank you!" - Jacqueline K.Jan 3, 2020
"I typically never review places but caliber has definitely given me a reason to do this review. I gotta give it to Jessica who was the one that updated me on everything that had to do with my car. Not only did they do an excellent job on repairing my Ford Fusion but they saved me from spending money at the ford dealership. Long story short I just needed a basic oil change and I went to my ford dealership to get it done and they wanted me to pay 150 to diagnose the electrical part of my car plus they wanted me to rent a car and leave my car at the dealership when again it just needed an oil change. I remembered I had a warranty with caliber and I immediately drove to them and spoke to Jessica. I told Jessica about the issue and she immediately spoke to them (the ford dealership) and told them it was just an oil change, they then told me oh it's just an oil change -_- These guys wanted to make money off of me for sure but they didn't get their way thanks to Jessica!! How awesome is that?! Jessica is by far a star employee and actually cares about her customers. Thank you caliber and thank you Jessica for always having my back and for saving me 150 bucks." - Mary M.Dec 21, 2019
"My car was sideswiped and the rear bumper scratched. I brought it to Caliber and Armen was my service advisor to assess the damage. His recommendation for the repairs were great and I actually came out ahead of the game. He is courteous and knowledgeable and I would definitely recommend his services."
"Excellent service from Mr. Henderson" - jonathan
"My car was hit from behind while stopped at a red light. The person who hit my car had Nationwide insurance. Nationwide gave me Caliber Collision as an option for an estimate. I met the rep at caliber. I was impressed with the facility so decided to go with them for the repair. The estimate was visual only and they indicated it could be more unseen damage. The initial estimate was around $2100. The repair was completed - in the process Caliber found additional items that needed repair/replacementthat could not be seen until bumper, etc was removed. I feel caliber did not cut corners and Nationwide covered the entire cost of repairs. Now regarding Caliber. I was totally satisfied with their work. They contacted me daily (either phone or email) to update me on the status of repair. They had the repairs done on schedule (the replacement parts were ordered in advance so when the car was left off there was no delay waiting for the new bumper, etc. The paint was perfectly matched and no one would be able to tell there was any repair done. All people I dealt with at caliber were very accommodating and helpful. The facility is neat and clean. They offer a life time warranty on their work. After I picked up the car I noticed one back up white light did not go on in reverse - I called them and they got me right in to make certain the wiring was secure and corrected the problem in about 15 minutes. I was totally happy with their service and would highly recommend them. If I have collision repairs in the future (hopefully not) I would use Caliber again. They are a 10 of 10. feel free to contact me if more information is needed or you wish to use me as a reference. Thank you for the first class job you did." - David
"Efficient, Quick and Easy. The best experience we have had with a collision repair." - Ameann
Rated 5/5 based on 9 customer reviews.
- Dan D.