Mar 15, 2020
"Excellent service!" - Paul K.Mar 12, 2020
"Took my parents car in for the driver side mirror to be replaced. I picked Caliber Collision because I have been happy with their services in Burbank, where I live, and selected this one in Van Nuys because it was near my parents. Linda was our service rep. She was pleasant, helpful and professional. Everything went according to plan, but turned out even cheaper than the original estimate. Very happy." - A M.Mar 6, 2020
"This was my third time using Caliber Collision. They are friendly, organized, and competent. The cars have been repaired to look like new. They text daily updates and completed my car one week early! Armen is professional, courteous, and my always "go-to guy" for body repairs." - Tiffany L.Mar 6, 2020
"It's only March and I've been in two car accidents. my most recent one is when a unlicensed and uninsured 16 yr old hit me. I turned to Caliber Collision and they saw me the next day, less than an hr for an inspection and by the end of day I had my estimate emailed to me. Armen Nazaryan was my Service Advisor, very pleasant and informative. Explained every step to me and definitely calmed my nerves. Thank you so much!" - David M.Mar 4, 2020
"So a few weeks ago when The Valley was hit with the winds... I woke up to my neighbors HUGE ASS Jurassic Park sized tree fallen on both my neighbors vehicle and mine. Nobody was hurt, thank God, but the vehicles took a lot of damage. My insurance sent me to Caliber Collision and they were amazing. Armen was assigned to fix my vehicle and he was hella cool. Talked over all the details and kept me informed throughout the entire process. My Vehicle was at the shop less than two weeks and the process was easy and headache free. My Travers looks like brand new and I'm 100% satisfied with the work and serviced they provided me" - Linda K.Feb 28, 2020
"I took my brand new Mercedes in for repairs and was working with Jessica. She WAS AND IS THE BEST!!!! I was extremely happy with her and the quick repair on "my baby" Jessica kept me informed on the repairs often and was so sweet. I will definitely go back or refer to everyone I know who needs repair on their vehicles" - Erika G.Feb 26, 2020
"I parked my truck in front of my house and someone keyed the blank out of it so I decided to look around for prices. I came to this calibur and Linda Kirschner helped me out. Based on her excellent customer service I promptly decided to leave it there for repair! She totally sold me and I'm not talking about the price, I am referring to her authentic caring attitude. I am such a big fan of businesses that authentically care for their customers and Linda totally portrayed that. She made me feel like everything was going to be okay and I didn't have to worry about anything to do with the repair. I am beyond grateful for caliber and their employees! They do such wonderful work their! I usually do not take the time to write reviews but I was so impressed with Linda that I felt it was a must and the least I can do to show my appreciation!" - Raymond C.Feb 24, 2020
"Came in to get an estimate on my bumper and was in and out very fast. Linda helped me out and was very kind and knowledgeable about the whole process which helped me out tremendously." - Myranda S.Feb 21, 2020
"I recently went in to get my car fixed after an accident I've had, I was in a horrible mood and was just upset I had to be there in the first place. I met Linda who was helping me with all the info I needed and she was just the nicest woman I've had the pleasure to meet. She was extremely helpful and made me feel so much better about my situation. She took the time to get to know me as a person and I thought that was very genuine. You can tell she actually very much enjoys her job. I actually left in a better mood than I went there with." - Judy E.Feb 20, 2020
"I had one of the best customer service experiences here from start to finish! Linda Kirschner was very attentive from the beginning she made me feel comfortable, explained everything thoroughly answered any questions I had. I Was very happy with the auto body work. Linda is the best!"
"Excellent service from Mr. Henderson" - jonathan
"My car was hit from behind while stopped at a red light. The person who hit my car had Nationwide insurance. Nationwide gave me Caliber Collision as an option for an estimate. I met the rep at caliber. I was impressed with the facility so decided to go with them for the repair. The estimate was visual only and they indicated it could be more unseen damage. The initial estimate was around $2100. The repair was completed - in the process Caliber found additional items that needed repair/replacementthat could not be seen until bumper, etc was removed. I feel caliber did not cut corners and Nationwide covered the entire cost of repairs. Now regarding Caliber. I was totally satisfied with their work. They contacted me daily (either phone or email) to update me on the status of repair. They had the repairs done on schedule (the replacement parts were ordered in advance so when the car was left off there was no delay waiting for the new bumper, etc. The paint was perfectly matched and no one would be able to tell there was any repair done. All people I dealt with at caliber were very accommodating and helpful. The facility is neat and clean. They offer a life time warranty on their work. After I picked up the car I noticed one back up white light did not go on in reverse - I called them and they got me right in to make certain the wiring was secure and corrected the problem in about 15 minutes. I was totally happy with their service and would highly recommend them. If I have collision repairs in the future (hopefully not) I would use Caliber again. They are a 10 of 10. feel free to contact me if more information is needed or you wish to use me as a reference. Thank you for the first class job you did." - David
"Efficient, Quick and Easy. The best experience we have had with a collision repair." - Ameann
Rated 4.9/5 based on 10 customer reviews.
- David Serbin