Aug 18, 2019
"They do excellent body repair on luxury cars and others. Spot on paint matching. Professional customer service. Timely delivery of services. Some would consider quotes to be pricey." - Jeff FeaselJul 29, 2019
"Natalia and heath were badasses. Great service and funny as hell" - Carolyn PowlessJul 17, 2019
"Just had some of the best customer service in a long time from Natalia at Caliber Collision on Sam Rittenberg. Handled everything efficiently and quickly. Very friendly. In addition, Jamal was also efficient, and just a true gentleman. He even walked me out to my car and opened and closed the door. How's that for service." - Bobbie S.Jul 15, 2019
"Just picked up my vehicle from the West Ashley location. The repairs on my vehicle are exceptional. I am very grateful to Natalya and so appreciative, she was very informative, knowledgeable, kind and reassuring. She promptly arranged a pickup from rental company. Called several time to keep me informed of the progress on my vehicle. The entire experience was outstanding. Hope I never need repairs again, however I would definitely return to Caliber Collision West Ashley." - Whitney ColemanJun 29, 2019
"They did a great job on my car!🚗🚗" - Richard DouglasJun 11, 2019
"1 year later & you still cant tell that the bumper was ever repainted. Great job!!!" - Kenneth Esau PointJun 2, 2019
"Impress" - Christian CruzMay 29, 2019
"Natalya was such a great help from the time I dropped my car off until I picked it up! She thoroughly explained everything that was done to the car for repairs! And most important she went above and beyond what was asked :) Great customer service! Will definitely choose this location if anything ever happens to my vehicle again, thanks Natalya!" - Cathy Wade-LigginsMay 25, 2019
"Thanks for your support" - Amy LonghouseApr 15, 2019
"After having my vehicle repaired at Caliber Collision on Sam Rittenberg I felt the need to write my first review. I typically pick my choices by reviews and let me say I am glad I didn't listen to the few on hear with negative reviews. Some of them just don't make sense and seem to be one sided. Let me start from the beginning. The front desk was more than accommodating and friendly even when she multitasked 10 things at once. Coming from customer service industry I respect how she was informative and answered my questions honestly. The front lobby was clean and had popcorn (by the way it was delicious) and water/coffee. Nice seating area and they kept everything organized. Secondly they were very quick and precise with checking me in and Stacey the Manager made me feel so comfortable with the process and answered my silly questions. She even called me with constant updates through the repair. The person I originally scheduled the apt with was no longer at this facility. She worked me right into the schedule and had my vehicle repaired in such a fast time frame I was not ready to give the rental vehicle back! The vehicle looked brand new and smelled clean and fresh. As for parts she went over the differences between the parts that were available and the estimate with me so I know what was going to be put on my car. So as for the reviews down below maybe understanding your paperwork and what your insurance company is putting on your vehicle is very important so you don't blame them. She helped me understand my options and this was very beneficial for me. Honestly for a woman it was refreshing to have a woman manager in the auto field and would highly recommend anyone to go see her. Caliber made this process so easy and have earned my continuous business when needed. Thank you!" - Mike
"The entire team at Caliber were excellent! They were professional, friendly and their work was top notch. We couldn't be more happy with the results!"
"Excellence and integrity! From the moment I entered the repair shop at the West Ashley location, the manager and staff surpassed my expectations. Everyone was friendly, professional and went the extra mile to assure me my repairs would be done right the first time. They delivered as promised! The work was impeccable and done in a timely manner. I will recommend them to my family and friends!" - Angela
"Attn. Tate You tried a new adhesive to to re-attach side molding on my Kia Amanti and it has worked quite well. We travelled approx. 1000 miles returning to Canada and everything looks great. I appreciate the fine service you gave me. I would appreciate an ack. that you received my e-mail. Thanks again John Rankin" - john
"I highly recommend this Caliber Collision for anybody looking to have their car worked on. Not only did they do a terrific job but my car was totally detailed and they spent some time getting my car roadworthy again.Great job!!! Thanks Guys!!" - sean
"Very pleased with service. The estimate was done quickly, as was the work. The work was done very well, and I feel they gave a good estimate." - David
"I was pleased with the repair and timely work on my car. the knowledgeability of the staff and their curteous and friendly manners" - Catherine
"My husband on the way home from his first chemo treatment today asked me to stop and get an estimate for fixing the driver's window. It would not open due to an accident. Our Service Advisor was Chantell Rumph and she was the most considerate and caring person we have done business with. Our window was fixed and we received the very best price and the kindest service in a very short time. We appreciated Chantell and her Manager, Derrick, who were really very interested in helping us with our problem. Thanks for Good Old American Service with a smile, Chantell. You are great! Go Caliber Collision!" - Ida
"I worked with John Liscovitz today and he was great to work with. Incredibly helpful and service with a smile." - Steven
"It is frustrating when you have a new car that must have body repair work done before you take it in for the first oil change. It is also frustrating when past experiences with body shops have never been the best. Caliber Collision in West Ashley changed that perception.
Caliber knew who I was. They knew the car I had. They got the work done right the first time. I could not tell that my car had been previously damaged.
The attention to detail either with keeping me informed or the details with getting the job done right was amazing. I have always walked away from a body shop thinking, "I will never use them again." This time I know I will come back and tell my friends who have had similar bad body shop experiences about my experiences and great work that Caliber performed on my car.
Great Job! You did get the job done right the first time. I am very impressed, Caliber!
TAR" - Timothy
"Caliber is top-notch from beginning to end! I took my Mercedes ML350 in for some paint/body work. Not only did they do a fantastic job they patched a few other spots as a courtesy. This is the only place I would recommend in the Charleston area! Thank you again Caliber!" - Heather
"Great customer service; Knowledgeable employees and fast service!" - Stella
"This place rocks!! I had the unfortunate experience of someone hitting my car. But that all changed when the insurance company referred me to Caliber Collision. From day one they have been so helpful, caring, and understanding with my situation. They did an EXCELLENT job repairing the damage to my car and it looks as good as new! Chantell, Joey, and the rest of the staff are wonderful and I will be sure to pass along to my friends how please I was with their service. Thanks Caliber for making what could have been an awful experience into a very pleasant one.
Katie" - Katie
"I want to commend Vince (last name not known) in the Savannah Hwy office for the time he took in analyzing a problem I had with a bumper that had come loose and how he was able to fix it quickly and make it look like new even though I will need to get it replaced sometime in the future. It is not even noticeable that there was damage to it. Thank you Vince and as soon as time allows I will bring it in for full repair. - Harry" - Harry
Pride in their craft
Friendly Staff" - Michael
"I recently had a problem with the front bumper coming loose and Vince (at the Savannah Hwy location) was able to fix it nd make it look like new even though I will eventually have to replace the bumper. The damage is not even noticeable. Thank you Vince." - Harry
"Fantastic customer service, repair, and timeliness! They scored a perfect 10 from me!" - Nancy
"Jeff was great. Can out and looked at the damage to my car that had a long black tire mark on the passenger side on the car. He went in the shop and got a buffer and rubbing compound to see how bad the damage was. I had been a customer of Caliber Collision and they did a great job wit the repairs. Jeff went about and beyond to get the tire marks off my car. Very happy again with their customer service." - Scott
Rated 5/5 based on 11 customer reviews.
- Meia Martin