May 16, 2019
"I am SO delighted with the way my Toyota Tundra came out!! My repairs came out like nothing ever happened!! Thank you so much Jessie and Team for doing such a great job and for treating me so well!!" - Farcett PatrickMar 26, 2019
"I needed a minor repair done to my front bumper. I've had work done by Caliber Collision done in the past, but it was my first time visiting the Frisco location. Marco was so kind and kept me updated daily throughout the process! The staff was so friendly and welcoming and they did a great job on my car. It looks like new! I'm very happy with the service and a very satisfied customer!" - Michelle FelkerMar 24, 2019
"Excellent Service Very honest, reliable, and timely. Tom, Regional Manager, went above and beyond to fix an issue from previous work that was performed on my car. I was referred to Caliber Express Frisco, and it was a pleasure to work with Ron, David, and Junior who are very professional and courteous. Their workmanship exceeded my expectations down to the very small details when it came to fixing my car to my satisfaction. It was a great surprise to get my car back all nice and clean inside, Thanks. The whole experience was great from dropping of my car to picking it up, quick and easy. I certainly won’t hesitate to bring our cars or refer family and friends to them in the future. Thank you for exceeding the typical customer service. It's very evident that this company cares and values their customers." - Colette StanfieldJan 28, 2019
"My car was cleaned and ready on time." - Chanel R.Jan 11, 2019
"The service here is great! Everyone is professional and very prompt. I took my car in over the holidays and got my car back within 4 days even though it was the holidays. The rental car experience was smooth and easy. My personal car was detailed and my passenger side door they fixed looked like nothing ever happened. I would definitely choose to come back." - anonymousSep 28, 2018
"Big thanks to Tom Burch for fixing a repair issue. The level of service I received at this location was thorough, professional, fast, and friendly. The continued customer …" - Jefferson L.Sep 18, 2018
"Dylan is very responsive and has superior customer service. He is driven to greet you, ask how he can help, and follows through. The staff is knowledgeable and welcoming and they appear to have the ambition to go he extra mile until you are satisfied. I am impressed and I will refer all friends to them. Many thanks for making a difference in an unpleasant car repair dilemma. The service is admired and appreciated so much." - Jefferson L.Sep 18, 2018
"Dylan is very responsive and has superior customer service. He is driven to greet you, ask how he can help, and follows through. The staff is knowledgeable and welcoming and they appear to have the ambition to go he extra mile until you are satisfied. I am impressed and I will refer all friends to them. Many thanks for making a difference in an unpleasant car repair dilemma. The service is admired and appreciated so much." - Andrew GrabbsSep 13, 2018
"Tom, the regional manager, went above and beyond to remedy the prior issues I had with my car at the Old Newman Rd Location. After he reached out I dropped my car off on the Preston location on Monday. Tom let me know the car should be ready by Wednesday. Excellent communication the entire time. Tom actually called me yesterday, Tuesday, and let me know that he personally wanted to go over the car before it was returned so it may be Thursday morning before I could retrieve my car which was not a problem as he kept me in the loop and he was supplying me with a rental car while they had my vehicle. To my surprise the car was ready by 3:30 today, Wednesday, just as Tom had estimated on Monday. Excellent work addressing all of my original issues. On top of tinting all of the windows to match, Tom had the car detailed and even went as far as to replace the air filter. That one caught me off guard. Also he took care of the rental car I had to pay for out of pocket on the initial visit. Excellent work. Would definitely recommend."
"We needed some deep scratches repaired and a headlight replaced. My daughter, an out-of-state college student had a tight window of opportunity to get this repaired. Chris worked closely with us and got it done in the timeframe we needed. Their communication was excellent throughout the process, and the results were outstanding. I would highly recommend them." - W
"Glad I brought my car here. Staff were outstanding all around. They kept everything simple and well explained from start to finish.
Chris kept me updated frequently on the status of repairs. I knew what to expect at each step of the process.When you've had a car damaged, updates like that give you peace of mind. Some delays with insurance made the process take longer that it should, but on their part, Caliber delivered!
Won't fail to mention Heather, Ever so kind, I bet she has seen a lot of distraught clients. She calmly talks you through the process and is always helpful.
Great guys at this location, thank you for getting my wheels back on, literally!" - Enyi
"I want to thank Scott and all the staff at Caliber Collision for doing a great job on my car and for being so courteous. " - Jimmy
"This morning I was dismayed to have pulled apart my left front bumper over a high sidewalk. I stopped by the caliber collision off FM423 in West Frisco and had help right away and most graciously from John Vandepas who worked on the bumper in his shirt sleeves by 40 degree weather. He put me back in business, but he did not accept payment or even the offer of a tip. You can be sure that after such a positive experience I will highly recommend the place and, should I need work, it will be the place of my choice, all the more because I saw that you work with USAA, our insurance since 1956 (believe it or not!!)" - Andree
"From the moment I walked in the door everyone at this location was super nice and helpful I would recommend this location to everyone .. expecially Daniel he kept me up to date on every little thing going on during the process and made the situation a whole lot less stressful." - Heather
"This facility did an excellent job repairing serious body damage done to my brand new 2016 Mazda CX5 last month. They kept me apprised of progress, and delivered my car back to me in the exact time frame they promised. The Enterprise rental car personnel on site were also professional and friendly. All in all, these folks made a traumatic event easier to navigate. I highly recommend them" - Linda
Rated 5/5 based on 9 customer reviews.
- Griffin Deere