Sep 11, 2020
"We had an unfortunate fender bender and was researching our options for repair. My first call with the receptionist was impressive as she walked me through the process of obtaining an estimate and was courteous. Upon arrival, Andrew was very transparent about all our options. We chose this location because of this initial service we received. Once the car was in the shop he was very good about keeping us up to date on the status and presenting options to stay within a budget. If he wasn’t available to speak, Nathan was able to help us as well. It was seamless. The car looks good now and overall professionalism was key for us." - The Real BagfaceSep 10, 2020
"No Hassle Just good work." - Charles MitchellSep 1, 2020
"The guys were spot on professional and kept me updated on everything with my car repair. They returned it back to me in pristine condition" - Mark ScholzeAug 26, 2020
"Had to replace a side mirror and was able to get it replaced while I wait thanks to the help of Andrew! Thanks Caliber!" - Abhishek BhaumikAug 20, 2020
"I highly recommend this Caliber Collision off of FM 423. I want to give a special thanks to Andrew for taking care of me after hours with my car. I was really worried my tire/wheel would get damaged on the way home after work. They were nice enough to take a look at and get it fixed right away." - Jamie FrancoAug 17, 2020
"Awesome customer service, Nathan was fantastic and kept us informed every step of the way." - Juanita CardenasAug 5, 2020
"I was there on 8/5/20 to get an estimate for my Nissan Rogue that I accidentally had hit a tree, I spoke to Andrew Bryant and he explained everything to me sbout the service they were gonna do, he was very professional and patient. I’m thinking on getting my car fixed there just got to get my finances in order. Thank you Bryan!"
"We needed some deep scratches repaired and a headlight replaced. My daughter, an out-of-state college student had a tight window of opportunity to get this repaired. Chris worked closely with us and got it done in the timeframe we needed. Their communication was excellent throughout the process, and the results were outstanding. I would highly recommend them." - W
"Glad I brought my car here. Staff were outstanding all around. They kept everything simple and well explained from start to finish.
Chris kept me updated frequently on the status of repairs. I knew what to expect at each step of the process.When you've had a car damaged, updates like that give you peace of mind. Some delays with insurance made the process take longer that it should, but on their part, Caliber delivered!
Won't fail to mention Heather, Ever so kind, I bet she has seen a lot of distraught clients. She calmly talks you through the process and is always helpful.
Great guys at this location, thank you for getting my wheels back on, literally!" - Enyi
"I want to thank Scott and all the staff at Caliber Collision for doing a great job on my car and for being so courteous. " - Jimmy
"This morning I was dismayed to have pulled apart my left front bumper over a high sidewalk. I stopped by the caliber collision off FM423 in West Frisco and had help right away and most graciously from John Vandepas who worked on the bumper in his shirt sleeves by 40 degree weather. He put me back in business, but he did not accept payment or even the offer of a tip. You can be sure that after such a positive experience I will highly recommend the place and, should I need work, it will be the place of my choice, all the more because I saw that you work with USAA, our insurance since 1956 (believe it or not!!)" - Andree
"From the moment I walked in the door everyone at this location was super nice and helpful I would recommend this location to everyone .. expecially Daniel he kept me up to date on every little thing going on during the process and made the situation a whole lot less stressful." - Heather
"This facility did an excellent job repairing serious body damage done to my brand new 2016 Mazda CX5 last month. They kept me apprised of progress, and delivered my car back to me in the exact time frame they promised. The Enterprise rental car personnel on site were also professional and friendly. All in all, these folks made a traumatic event easier to navigate. I highly recommend them" - Linda
Rated 5/5 based on 7 customer reviews.
- Lalita Ponnekanti