Mar 16, 2020
"After a mishap resulting in a scrape on my car, I called Caliber Collision in West Frisco to see when it would be convenient for me to stop by and have it looked at. I spoke to Andrew, who emphasized that they were there for my convenience, not vice versa, which impressed me right from the start. I headed over there about a half hour later, and in no time at all, Andrew was checking out the damage. We talked over a couple of options, and Andrew addressed all my questions and concerns and came up with a solution that I was more than pleased with. To top it all off, Jason did an incredible job on the paint! If I ever need any paint or body repair on my car again, I would go back there again, without any hesitation. Thank you, Andrew & Jason!" - Eric LickerMar 13, 2020
"They made the repair process super easy. Matt is a great representative of the company and communicated with me every step of the way. I never had to ask about my car or the progress because he was always letting me know what was going on. My car looks brand new again and I will only use this shop for anything I need related to collision repair." - Larry WankovskyMar 12, 2020
"Andrew & Fernando were very accommodating and professional in providing assistance and care for my vehicle. I cannot express how much I appreciated their service" - Richard V.Mar 12, 2020
"My car was tapped in a parking lot, dislodging the bumper cover. Andrew went over several repair options. I chose the option I was most happy with. I was in and out in a day. Andrew saved me money and cleaned up a few scratches for me without me even asking. He treated me like a valued customer and I really appreciate it." - John Carmen SetaMar 5, 2020
"Excellent service and repair work" - Bill ComfortMar 4, 2020
"Thank you to Garrett Robinson, GM and the folks at Caliber Collision located at 275 Old Newman Road in west Frisco. Though the required repairs for my auto were minor in nature, I was very impressed with the kindness and efforts of the those took care of me. Very personable and genuinely interested in providing quality service. Should be noted that I had received an estimate of repairs from another local and nationally known body repair shop as well. The competitor's estimate was more than twice the estimate provided by Caliber Collision. Thank you again for your consideration and efforts." - Kevin AndersonFeb 28, 2020
"What a seamless experience. They provided daily updates with pictures of the progress. Every person I came in contact with was warm and polite. My truck came back looking like nothing happened. This is my third experience with Caliber and every time the exceed my expectations." - Liza LottFeb 27, 2020
"Hands down the best customer service!! Andrew Bryant was very helpful and keep us updated on our vehicle. Explained everything in detail from start to finish! Highly recommend! Thank you!" - Blake LottFeb 27, 2020
"I needed extensive repairs to my truck and it will be hard to go anywhere else now. Andrew Bryant was my service advisor and did a phenomenal job keeping me up to date on what was being done. After the initial meeting with him at Caliber that morning I knew I had chosen the right facility to make the repairs. The technician, Brent, who worked on my vehicle did an outstanding job and I couldn’t be happier! He takes pride in his work and it shows."
"We needed some deep scratches repaired and a headlight replaced. My daughter, an out-of-state college student had a tight window of opportunity to get this repaired. Chris worked closely with us and got it done in the timeframe we needed. Their communication was excellent throughout the process, and the results were outstanding. I would highly recommend them." - W
"Glad I brought my car here. Staff were outstanding all around. They kept everything simple and well explained from start to finish.
Chris kept me updated frequently on the status of repairs. I knew what to expect at each step of the process.When you've had a car damaged, updates like that give you peace of mind. Some delays with insurance made the process take longer that it should, but on their part, Caliber delivered!
Won't fail to mention Heather, Ever so kind, I bet she has seen a lot of distraught clients. She calmly talks you through the process and is always helpful.
Great guys at this location, thank you for getting my wheels back on, literally!" - Enyi
"I want to thank Scott and all the staff at Caliber Collision for doing a great job on my car and for being so courteous. " - Jimmy
"This morning I was dismayed to have pulled apart my left front bumper over a high sidewalk. I stopped by the caliber collision off FM423 in West Frisco and had help right away and most graciously from John Vandepas who worked on the bumper in his shirt sleeves by 40 degree weather. He put me back in business, but he did not accept payment or even the offer of a tip. You can be sure that after such a positive experience I will highly recommend the place and, should I need work, it will be the place of my choice, all the more because I saw that you work with USAA, our insurance since 1956 (believe it or not!!)" - Andree
"From the moment I walked in the door everyone at this location was super nice and helpful I would recommend this location to everyone .. expecially Daniel he kept me up to date on every little thing going on during the process and made the situation a whole lot less stressful." - Heather
"This facility did an excellent job repairing serious body damage done to my brand new 2016 Mazda CX5 last month. They kept me apprised of progress, and delivered my car back to me in the exact time frame they promised. The Enterprise rental car personnel on site were also professional and friendly. All in all, these folks made a traumatic event easier to navigate. I highly recommend them" - Linda
Rated 5/5 based on 8 customer reviews.
- Barbara Pankratz