Nov 18, 2019
"This is my first experience with auto repair. I choose Caliber Collision because of their A+ BBB rating. I am very satisfied with the outcome. My service representative Matt was amazing. On the day I dropped off my vehicle he went over every question I had. He was patient and informative. When I left Caliber collision on that day I didn't regret my choice. It was a pretty extensive repair and Matt kept me up to date on all major milestones. The repairs were finished before expected and the car looks great! I will use Caliber Collision, specifically this location, moving forward. I will continue to tell my friends and family about my great experience and recommend Caliber Collision to everyone." - Andy H.Sep 6, 2019
"Awesome service. Garrett took good care of me and my vehicle. Brian the GM, leads a good group of people here. Everything turned out great. Great paint match! Would definitely recommend Caliber West Frisco for collision repair needs." - Suavek OleksyAug 10, 2019
"Had a great experience and customer service was pretty good. Little hiccup with the rental but they resolved the issue right away. Truck was not only repaired but washed and wheels shinning, such a simple detail but takes your customer service to the next level, thank y'all, I will definitely come by with next repair." - Griffin DeereMay 16, 2019
"I am SO delighted with the way my Toyota Tundra came out!! My repairs came out like nothing ever happened!! Thank you so much Jessie and Team for doing such a great job and for treating me so well!!" - Farcett PatrickMar 26, 2019
"I needed a minor repair done to my front bumper. I've had work done by Caliber Collision done in the past, but it was my first time visiting the Frisco location. Marco was so kind and kept me updated daily throughout the process! The staff was so friendly and welcoming and they did a great job on my car. It looks like new! I'm very happy with the service and a very satisfied customer!" - Michelle FelkerMar 24, 2019
"Excellent Service Very honest, reliable, and timely. Tom, Regional Manager, went above and beyond to fix an issue from previous work that was performed on my car. I was referred to Caliber Express Frisco, and it was a pleasure to work with Ron, David, and Junior who are very professional and courteous. Their workmanship exceeded my expectations down to the very small details when it came to fixing my car to my satisfaction. It was a great surprise to get my car back all nice and clean inside, Thanks. The whole experience was great from dropping of my car to picking it up, quick and easy. I certainly won’t hesitate to bring our cars or refer family and friends to them in the future. Thank you for exceeding the typical customer service. It's very evident that this company cares and values their customers." - Colette StanfieldJan 28, 2019
"My car was cleaned and ready on time." - Chanel R.Jan 11, 2019
"The service here is great! Everyone is professional and very prompt. I took my car in over the holidays and got my car back within 4 days even though it was the holidays. The rental car experience was smooth and easy. My personal car was detailed and my passenger side door they fixed looked like nothing ever happened. I would definitely choose to come back."
"We needed some deep scratches repaired and a headlight replaced. My daughter, an out-of-state college student had a tight window of opportunity to get this repaired. Chris worked closely with us and got it done in the timeframe we needed. Their communication was excellent throughout the process, and the results were outstanding. I would highly recommend them." - W
"Glad I brought my car here. Staff were outstanding all around. They kept everything simple and well explained from start to finish.
Chris kept me updated frequently on the status of repairs. I knew what to expect at each step of the process.When you've had a car damaged, updates like that give you peace of mind. Some delays with insurance made the process take longer that it should, but on their part, Caliber delivered!
Won't fail to mention Heather, Ever so kind, I bet she has seen a lot of distraught clients. She calmly talks you through the process and is always helpful.
Great guys at this location, thank you for getting my wheels back on, literally!" - Enyi
"I want to thank Scott and all the staff at Caliber Collision for doing a great job on my car and for being so courteous. " - Jimmy
"This morning I was dismayed to have pulled apart my left front bumper over a high sidewalk. I stopped by the caliber collision off FM423 in West Frisco and had help right away and most graciously from John Vandepas who worked on the bumper in his shirt sleeves by 40 degree weather. He put me back in business, but he did not accept payment or even the offer of a tip. You can be sure that after such a positive experience I will highly recommend the place and, should I need work, it will be the place of my choice, all the more because I saw that you work with USAA, our insurance since 1956 (believe it or not!!)" - Andree
"From the moment I walked in the door everyone at this location was super nice and helpful I would recommend this location to everyone .. expecially Daniel he kept me up to date on every little thing going on during the process and made the situation a whole lot less stressful." - Heather
"This facility did an excellent job repairing serious body damage done to my brand new 2016 Mazda CX5 last month. They kept me apprised of progress, and delivered my car back to me in the exact time frame they promised. The Enterprise rental car personnel on site were also professional and friendly. All in all, these folks made a traumatic event easier to navigate. I highly recommend them" - Linda
Rated 5/5 based on 8 customer reviews.
- Heather W.