Auto Body Shop: West San Antonio Location

"My card was damaged while at the car was next door to this Caliber Collision. The manager Ivan was in the lobby when I entered and assisted me with getting an estimate for damage to my Acura. He was able to buff some marking off while I waited but i went ahead and dropped off for repairs. When I picked up I was wanting to thank Ivan for the warm welcome and the awesome job the team did, but he was out on a week deserved vacation. I hope you had a awesome time on ur hunting trip in Africa. I couldn't be happier with the repairs and was don't sooner than expected. Thank you Caliber Collision."

"I used to work at this location. Really had a family feeling versus a job. Ivan runs a great shop. The advisors Po, Chris and Angela care about their guests and restoring them to the rythm of their lives. Ensuring your vehicle is repaired in line with OEM repair requirements. If I remember correctly they are a Honda certified repair facility. They have an Enterprise location on site for easy rentals if needed. fresh coofee, popcorn and a clean lobby provided by Amanda and Jessica. Have some real masters there working metal which is an art form. The paint team rocks and do fantastic work! They offer a written lifetime warranty on paint and body work that is available at any Caliber Collision in any state they are in. How awesome is that?! Pretty awesome in my book."

"Great experience! We had the pleasure of working with Service Advisor, Angela and she kept us updated on our car and push our complete date forward. She was professional and very courteous! Lastly, my car look brand new! Thank you again for your excellent customer service!"

"Such amazing service here at this location. Our service rep, Chris was awesome and very helpful. Not to mention the front desk receptionist Amanda who really went above and beyond. She kept us informed through the whole process and answered any questions we had. We had a small fender bender and brought it in. About 4 days later, our car was ready for pick up. We will definitely bring our services here in the near future, thanks for the great work caliber team!"

"This place is excellent with communication and customer service. Mr. Poe was great and handled my claim from my accident quickly and smoothly. The Enterprise rental right next door is also very convenient!"

"I recently had a repair done on my vehicle after an accident at this location. The entire experience was amazing! As soon as I walked In for my appointment the two young ladies at the front were so welcoming and quite honestly a joy to speak with ! My advisor thoroughly explained everything. He made sure to keep me updated throughout the entire process, and my car was repaired way faster than anticipated . I will definitely be bringing my car back if I ever get in another accident."

"Nice service, cheap upgrade. Completely satisfied."

"I had never been in this situation I didn't know what to expect. I was so relieved Christopher Castillo was my service advisor he was such a big help. He helped me understand the entire process. From the moment I went in for the estimate he was so attentive. When I went back to drop off he remembered the nervous wreck I was. He kept me informed every step of the way. Once I got my vehicle back the repairs were amazing and even had a courtesy wash. I'm so glad I found Caliber Collision!"

"Great experience!! I was hit for the first time at the end of December. Caliber West was extremely helpful and professional! Angela, my service advisor was very informal and made this first time experience extremely easy. Front desk ladies were very polite and tentative. My car was finished when promised and looks like new!!!!! Would go back in a heart beat with any new repairs!! Recommending to all my family and friends!!! ***** 5 stars!!!!"

"everyone is so nice and professional. Tony is great and really knows his job well. the receptionist is also great. Thanks for everything!" - Jay

"Tammy was outstanding. We had a good experience going there." - Pamela

"Very happy with the entire repair process. Having the option to receive emails about the progress of my repairs was awesome!" - TSGT Amy M

"The work looks great! Thanks!" - Juan

"Very satisfied with the work done on my vehicle" - Gloria

"Jose was awesome. Great customer service." - SMSGT Gilbert

"One of the best experiences I had" - Stanley

"Very professional staff, doing their job right, and kept their word on the overall repair." - Melba

"I am very happy that Allstate sent me to you guys.Not only that you did a good job you also show compassion to my needs especially Clint the manager. I was very happy to tell my friends about my good experience with caliber collision.May God Bless you all." - Virginia