Nov 6, 2019
"Had a minor bit of bumper damage and they cleaned it up like new. Very professional and good service!" - Rifdhan N.Nov 6, 2019
"Had a minor bit of bumper damage and they cleaned it up like new. Very professional and good service!" - anonymousOct 24, 2019
"Needed a repair or my back bumper light and antenna on my Audi A4. Jose was very helpful and responsive and kept me up to date on its progress. And …" - Hana K.Oct 24, 2019
"Needed a repair or my back bumper light and antenna on my Audi A4. Jose was very helpful and responsive and kept me up to date on its progress. And the actual amount was less than quoted. They polished the whole car and were also nice enough to cover rental car costs for a few extra days." - Ginger O.Oct 4, 2019
"We had our car repaired due to someone backing into the bumper. Adviser was Jose He was very courteous and very concerned answering all our questions. Our car was repaired in 2 days. The outcome of the car was Fantastic. I would not hesitate to recommend this company. In fact I have already recommended them to a few people.Still if you are ever in need to have your car repaired have them give you an estimate. You will be more than happy with the outcome." - anonymousOct 4, 2019
"We had our car repaired due to someone backing into the bumper. Adviser was Jose He was very courteous and very concerned answering all our questions. Our car …" - Nicky ValinSep 26, 2019
"Thank you Jose and team. Completely satisfied with the repair. keep up the goodwork." - Nicky V.Sep 26, 2019
"Thank you Jose for the constant update about my car during repair. I am happy and satisfied with the repair. Thank you very much." - Tony G.Sep 3, 2019
"Was involved in a 3 car accident. I was rear ended and pushed into the car in front. State Farm was the insurance company for the 3rd car and they took care of everything. They recommended Caliber Collision and I am glad they did. The location was close to my house. I showed up at 730am and the front desk person, Ellie, said that I would have to return at 830 since they had an appointment already waiting. I understood and was about to leave when Jose saw me by my car and asked what happened. Next thing I know, he was doing the estimate. I went back in and let Elle know that I had been taken care of and she just smiled, then offered me some freshly pop popcorn. I didn't think the day could get better .. lol. A few hours later, Elle called me and we set up a time for me to drop off the car for repairs. Throughout the process, Jose or Elle were in constant contact, letting me know what they found, what they have submitted to State Farm and what the next step was. When the car was finally done, I could not see an evidence that the car was ever involved in an accident. Great service, great work .. Jose was excellent and would highly recommend this location for any work. The popcorn and Elle are just icing on the cake."
"I have nothing but good things to say about the customer service I received from Miriam and Richard at Caliber Collision Willow Glen. They took the time to explain the scope of work and insurance coverage in detail, and even worked with my complicated schedule to get the work done. They returned my car to me sooner than anticipated and immediately addressed minor issues after the fact (rear back up sensor wasn't working and it was immediately fixed when I stopped by). I will absolutely recommend this location for the quality of care and service that I recieved!" - Alissa
"I just wanted to share my experience briefly. My car got rear-ended couple weeks ago and the other person's insurance referred me here and I must say I do not regret it at all. They helped me from beginning to end. They did a very detailed estimate and kept in touch with me with any changes and made it easy for me by sending insurance claim adjuster information needed to speed up my process. Then I was having trouble dropping off my car and they worked with another location to drive the car to them then when my car was finally done, they drove it to my work to make it easier for me once again being that I get off work too late to make it in time to pick up my car. Now, looking at all the charges, they absolutely fixed every detail on my car from the accident and my car looks brand new again. Thanks again so much guys, seriously best experience ever, God forbid I get hit again but if I do, I will definitely be back!" - Jennifer
I would strongly recommend Caliber Collision as a automotive body repair shop. It was recently placed under the management of Rich Valdez. He is a superior and knowledgeable manager. He has been in this business for many years and brings his experience to Willow Glen Caliber Collision.
Another driver and I backed into each other in a parking lot collision so I went to other shops for estimations. Rick gave me the best deal and explained the process used for making estimations by all shops.
The staff is extremely friendly and efficient. Jennifer, Elva and Merriam coordinated contact with my insurance adjuster and the shop did quality work and returned my car on time. Rick has helped me in the past and he is respected by people in the repair shop industry where he has worked." - Dennis
Rated 5/5 based on 9 customer reviews.