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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

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Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: Wilmington DE - Newport Pike Location

2013 W. Newport Pike Wilmington, DE 19804 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Wilmington DE - Newport Pike  Details

Conveniently located off W Newport Pike, in between Petro Dr and Newport Pike. Opened 2019. I-CAR Gold Class recognized. ASE-certified technicians.

About  Wilmington DE - Newport Pike

Known for providing excellent customer service and high-quality work, Caliber Collision’s Wilmington location in Delaware focuses on Restoring the Rhythm of Your Life®. Located near Newport and Stanton, Delaware, Caliber is used to handling customers from all walks of life—from large families to experienced adults.

Although our customers may reach us through insurance referrals, client recommendations, or the internet, they all share one thing in common: Caliber can relieve some of the post-accident stress they’re dealing with. One way we do this is by partnering with insurance companies like Geico as direct repair facilities. Rather than handing you more paperwork to fill out, we want to give you less of it.

Whether you’re a repeat customer or working with us for the first time, you’ll likely have a few questions. Not only can our Wilmington staff answer those questions, but they even encourage them. If something doesn’t make sense or it’s confusing, don’t hesitate to swing by our offices or give us a phone call during business hours. Even if we don’t know the answer, we’ll do everything we can to get you the information you need quickly.

One thing we encourage our clients to do is get an online estimate through our website. Although we handle final appraisals at our location, an online estimate can give you an idea of what your total will be at no additional cost. It’s worth noting that we build our quotes around competitive pricing and accuracy.

With I-CAR Gold Class Certification and our Honda OE Certification in progress, our Wilmington staff is never done getting better. We want to be sure we can give you the customer service and top-notch repair work that you deserve. With services like paint, dent, and auto glass repair, we’re prepared to handle anything from minor scratches to major reconstruction.

When we finish your repairs, our job isn’t done yet. Our quality assurance team will come in to make sure that you’re getting the high-quality work you paid for. Afterward, Caliber will focus on getting you buckled up and back on the road with our on-time delivery service.

Our work goes beyond what we do to your vehicle. To give back to the community that’s supported us for so many years, Caliber collaborates with non-profit and charity organizations like the American Heart Association and 3M to help those across Delaware. We even offer ways for our customers to do the same.

For years, we’ve been leading the way when it comes to green initiatives. We are devoted to being environmentally friendly and leading the industry with our green commitment.

Looking to get a free estimate or schedule an appointment?

Simply call our Customer Service Center at 1.888.CALIBER (225-4237) to make an appointment or to leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.