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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

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Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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The road to becoming the nation’s top collision repair company has been a rewarding one, but we’re continuing to fly through the fast lane with the opening of our 600th center. Throughout 2018, we’ve reached new states, new markets, and new communities, allowing us to do more of what we do best – restoring lives.

This year, we’ve really hit the gas to reach new locations, with a new Caliber center opening across the U.S. roughly every four days. But August 22nd marked a particularly huge milestone: the opening of our 600th center. The new Virginia Beach – Oceana South center opened its doors to the public and welcomed its first customers with fanfare from dozens of community members and Caliber teammates. Oceana South marks our 46th Caliber center in the state of Virginia, as well as the 54th center we’ve opened so far in 2018.

Earlier this year, we also expanded into new communities around the country by opening our first-ever locations in New York and Wyoming. With these two new states, Caliber is now proudly restoring cars, training teammates, and doing all we can to restore lives in 19 states.

While we’re proud of our continued growth, our 600th centers only tell part of the story. We also want to celebrate the 12,400+ teammates who continuously contribute to the success of every Caliber location from sea to shining sea. Our centers may be our footprint, but our teammates are our arms, reaching out to serve and restore lives in our communities.

This milestone is all thanks to our family of teammates. Those who build each other up, volunteer their time, and serve as the ambassadors of our purpose to restore the rhythm of your life. Their exceptional efforts and continued commitment are the fuel that powers our success, and as we continue to add teammates to our roster, we’ll continue to only hire those who represent our Core Values: We do the right thing; We are inspired to serve; We are courageous; We are proud; We have fun. After all, you don’t get to location #600 without the #1 team.

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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.