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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

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Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Caliber Collision Center®’s customer satisfaction scores are among the highest in the industry. That’s because we are committed to helping you through the repair process every step of the way. And, at any time of day. So if you need to reach us, simply call, mail or email us and we will continue Restoring the Rhythm of Your Life.®

For more information about Recycled Rides® car giftings, please visit our Recycled Rides page.

Feel free to check our FAQ's page to answer any questions you may have. If you still have questions, feel free to email Caliber by completing the information below.

All fields are required.

Please visit our Free Estimate Page and complete the form to get an estimate.

Please visit our Schedule an Appointment Page and fill out the form to schedule an appointment at any of our centers.

Please visit our Careers Page to view open positions, submit an application or contact one of our recruiters.

To help us answer your request most efficiently, below are a few frequently asked requests and next steps for Caliber teammates.

W-2 or 1095 Requests: Current Caliber teammates can access their W-2s and 1095s through Workday > Pay Worklet; former Caliber teammates can access them through ADP at www.myadp.com (Caliber’s registration code is CALIBERCOL-92614)

Benefits Information: You can get assistance with your benefits questions by calling our Benefit Center at 844.213.9961, or going online to www.mycaliberbenefits.com

Wage/Employment Verification: If you are obtaining a loan or need wage or employment verification for any other purpose, you can contact ADP’s The Work Number, by directing your lender or other entity to go to www.theworknumber.com; they will need your SSN and our Employer Code (15449).

If the above options do not apply, you can always reach out to us at our HR Support Line: 866.921.9186 or contact us via the General Questions or Comments form.

Contact Information


CUSTOMER SERVICE CALL CENTER

Speak with one of Caliber’s friendly, highly-trained teammates in our call center. An actual Caliber teammate will quickly answer your call within one minute during Call Center business hours, and will work toward answering your questions or scheduling an appointment.

Call Center Hours:
Monday – Friday 7AM – 9PM CST
Saturday 8AM – 4PM CST

1.888.CALIBER | 1.888.225.4237


LOCAL CENTERS

You can reach your nearest location during regular business hours.


CORPORATE OFFICE

Caliber Collision, and our Customer Call Center, are headquartered in Texas.

2941 Lake Vista Drive
Lewisville, TX 75067
469.948.9500