Mar 3, 2020
"Jessica’s customer service is impeccable! She went above and beyond to ensure my car was taken care of. She took over my case and really saw it through especially after my original contact dropped the ball! Thank you Jessica for ensuring my needs were met and my car was fixed. I only worked with Justice briefly, but she was quick to get me answers and she ensured that my car was COMPLETELY fixed! She took ownership of my issues even though she was not to blame. Jessica and Justice went out of their way to return my car to me not only fully repaired, but also clean!! Thank you ladies! P.S. thank you for returning my car to Hertz!" - kelly kpeterson41760@Comcast.netMar 2, 2020
"Brought my car in for a claim that was filed by my insurance company. Justice was my representative . 1. I liked how Caliber had all my information from my Insurance company. I didn't have to provide any information. 2. They worked hand in hand with the rental car company to make sure they would meet me there at the time of my appointment. 3. Justice was positive, energetic, professional , kind through the entire process. 4. My car was repaired within three days, cleaned inside and out. You guys rock !!! Thankyou for a awesome customer service experience." - talking sports talking sports 777Mar 1, 2020
"These guys are the best" - Jessie AlleyFeb 6, 2020
"I just had my car repaired at Caliber Collision in Aurora and was absolutely blown away by their amazing service. Justice immediately put me at ease following an unfortunate car accident, and made the set-up process incredibly easy and seamless. Charles was my main contact and provided real-time, consistent updates. The customer service here is outstanding, and the repairs to my vehicle were wonderful, too. Thanks to you all!" - Mishelle
"We were involved in an accident and called USAA who gave us the option to look at Caliber Collision for our repairs. Went into the office and our representative was Justice Rich. We were so happy with the repairs that were done on our vehicle. Customer Service was awesome and Justice did an outstanding job. We would happily recommend Caliber Collision to anyone who needs repairs to their vehicle. Great Job!!!!!" - Tate
"Caliber Collision did a great job with my car. It was a relatively easy fix but they were quick, efficient and communicated well. Their staff works hard and went above and beyond to provide great service. Charles and Justice were very good and helpful. Thanks for the strong work. "
"Caliber did a great job getting my 2016 Nissan Rouge looking brand new again. They were very professional and fast in the repair that was done. I couldn't of been happier with their service. They even detailed the car before it was returned to me. Great service!!" - Earl
"I dropped my car off on Tuesday afternoon. Geico had arranged my appointment with an adjuster, the service & my rental car. I only had to go to one location for all 3 things. This was amazing! The service at Caliber Collision was awesome! They were very friendly & efficient. They even sent me periodic texts to update me on the status of my car. The work was completed in 2 days! I highly recommend Caliber Collision in Aurora, CO!" - Julie
"got very good service, no complaints. they did a good job in the repair of my auto." - herb
"I was so pleased not only with the work done by the Caliber Collision technicians but also by Terrah and Chris in the front office. They kept me informed every step of the process and made great efforts to provide stellar customer service.
I cannot praise this team highly enough for their exceptional work and professionalism." - John
"Fantastic service, my car was ready in just a few days. Really convenient to have Auto Repair and Insurance Agent in same place. I recommend Caliber highly!!" - Richard
"The service I was provided after my collision was impeccable. I was frequently updated about my vehicle's progress, and once the work was complete, my vehicle was as good as new." - Dominique
"The body work was excelent. However they left a bit of debris in the bed. I found a razor blade and some tape." - Richard
"On November 3, 2014 my car was hit (t-boned) on my passenger side of my vehicle. The person who hit me was insured by Shelter insurance. I went through his insurance to have my car repaired. I was not familiar with any body shops, so I called my insurance company Geico and they recommended Caliber Collision to me. I called Caliber explained my situation (shelter had already contacted them) and they said that they would pick up my car and tow it to their shop. By this time it is 11-5-14. On 11-6-14 I spoke with Daniel Schneider. Mr. Schneider advised me that he would be the person overseeing my repair and he explained how they would proceed on their end. He gave me an approximate date the repairs would be completed. Mr. Schneider was very professional and called me every other day with updates on the repair of my car. We had a delay in the paint shop but I didn't mind the wait because Mr. Schneider keep me abreast of the situation and the day he called me to pick up my car I was very pleased. Upon turning in my rental there and examining my car, I was very pleased with their work. You couldn't even tell where my car was hit and repaired. Mr. Schneider was very professional and I was very satisfied with everything Mr. Schneider helped me with and I was glad to know that their work is guaranteed for as long as you own your car. Mr. Schneider gave great customer service, was very helpful and I would recommend him to anyone who needs his services. Great job Mr. Schneider you are to be commended and keep up the good work." - Barbara
"My Subaru was rear-ended and pretty badly damaged. After Caliber Collision was done, no one would ever guess my car had been hit. Amazing work, and thanks to Sondra Orr who was a great ambassador for Caliber. She kept me informed of progress during the repair and took care of all the details. Thanks again Caliber and Sondra." - Richard
"Chris did an amazing job on our Nissan. He went above and beyond helping me with my vehicle and getting it back on the road. I trust them with all my vehicles." - Marysela
"Highly recommend the Aurora location of Caliber Collision. Staff went out of their way to be helpful as job took a little longer than estimated (good quality replacement part not readily available). Good communications with customer all along. Finished work was excellent--we are pleased. Carlos is first rate estimator/CS guy--a keeper." - Valerie
"Great customer service. After being involved in an accident this place takes care of everything so you don't have to. Justice went above and beyond what was expected and it was so appreciated. Accident or not, I will definitely send any and everyone her way. Thanks Justice! " - Victoria
"Dec and Jan of this year found me with 2 totalled vehicles - the one in Dec totalled a 2000 Camry; Jan. my new 2016 Corolla. Your kindness, willingness to make sure I understood what was taking place and going to take place were invaluable. You were thorough, fair, and got the process of losing a vehicle as painless as possible and for that I will always be thankful." - Dorothy
"Sondra was excellent to work with. After the repair, no one would ever guess I had been rear-ended." - Richard
Rated 5/5 based on 6 customer reviews.
- Sabrina Noelle