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Auto Body Shop: Austin - Kramer Lane Location

822 Kramer Ln. Austin, TX 78758 7:00 a.m. - 6:00 p.m. M-F
CLOSED SAT & SUN

Location Details

Located in Austin, TX, Caliber Collision is dedicated to having you back driving your vehicle as soon as possible as we restore you to the rhythm of your life®. With services including dent repair, auto glass repair, and painting, all of our work is covered through a written lifetime warranty and delivered with extraordinary customer service and craftsmanship. For our Caliber Kramer Lane team, knowing we have customer satisfaction is what drives us, and we know you will be satisfied with the results. During the auto body repair process, we will frequently notify you of your vehicle’s status so you are informed as we return it to pre-accident condition.

About Location

With our convenient location, Caliber Kramer Lane is accessible to anyone in Austin and the surrounding areas including Cedar Park, Elgin, Manor, Pflugerville, and Round Rock. Our collision repair center is designed to serve families and business fleets, and we are a direct repair provider for several insurance agencies including Farmers, State Farm, and USAA. Our technicians are certified in repairs for Ford and Nissan and ready to assist you with any repair services your vehicle requires.

Here at Caliber Kramer Lane, we are committed to serving our local community, and with our partnerships with Capital Area Food Bank, Recycled Rides, and Toys for Tots, our team is able to give back.

Caliber Kramer Lane is here to serve the Austin area with exceptional repair services both now and for years to come, and thank you for trusting us to repair your vehicle. Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237)so you can set up an appointment or drop off your vehicle today!



Reviews


Testimonials

"I can NOT rave enough about the manager, Ginger, at the Kramer Lane location in Austin. My car was hit while in the parking lot at work -- my insurance, USAA, told me that it would be $250 after they determined it was a hit and run. Well communication was fairly poor on USAA's part and I had to pay $500 to pick up my car (2 weeks before christmas when I was expecting to pay $250) -- Ginger was so helpful and was willing to call USAA to get the amount figured out. Also, she went above and beyond to make sure they stayed open a few minutes late so I could pick up my car and not be charged for another day of the car rental. Fast Forward to a week later -- I got a call from Enterprise (rental car) to say I was charged $50 because USAA only paid until December 5 -- I called them to see if they could change the date to December 6 b/c that's when the car was officially ready and she said she would call Enterprise and talk to USAA to ensure I didn't have to pay anything because of the confusion with the deductible. This was such a HUGE relief! Thank you, thank you, thank you!!! Velisia" – Velisia

"Zach Callaway took care of my vehicle and did a wonderful job. My car looks great and he even went though the trouble of making sure it was cleaned inside and out and vacuumed before I picked it up :) The crew at this location are all very kind, helpful, and caring." – Chelsey

"Caliber and USAA made the whole process very easy and my car looked perfect when the job was done. I appreciate all you did. Tom P.S. The work was actually done on Ben White but that location was not available on the drop down." – Tom

"My vehicle need body work repair. The team coordinated and completed work while I was out of town. Then delivered vehicle. Workmanship of the damaged site was great, however, there was collateral issues from at repair. Ginger and Zack were understanding and professional. I took Jeep back. They remedied the issues in good fashion providing excellent customer service." – Michelle

"Ginger and Zack provided excellent customer service. The initial required bodywork was great, however I noticed some collateral issues related to repair. They were understanding and remedied situation in good fashion." – Michelle

"Just wanted to say Zack took good care of my car and I am 100% satisfied with the repairs. Thank you all at Caliber" – Clarence

"Quality service and great advice. Andy was both helpful and caring" – cheryl

"Caliber fixed my fender after a hit and run. After the fix there was something electrically wrong, Caliber, mainly the manager Ginger Brown, insisted I bring it back so they could get to the root cause. Eventually all was fixed due to the professional and courteous demeanor of all the employees at the center. Really did a good job. I would recommend them - hands down." – Paul

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