Jan 21, 2020
"I came here since my insurance company recommended. It is a fairly easy work to repair. Overall it was a good experience, since they are very friendly. And I indeed got update every week. Though I think they are kind of slow to finish the repair. And actually they delayed from 2weeks to 4 weeks. So be aware of that disadvantage." - Brandon HitchinsJan 11, 2020
"Great experience from start to finish. I took my truck here because of some chipped paint on the bumper from a hit and run. The estimate I received initially was spot on, and the repair time was quick. I would (and have already) definitely recommend this place for your repair needs." - Marshall GJan 2, 2020
"I am back with my promised final review of my experience with Caliber Collisions. I think my rating says it all. From start to finish there has been excellent customer service in every aspect. I received updates on my car when something has changed, they managed all the insurance interactions, and made sure that my car comes back to me the way it is suppose to. They were quick and efficient with all the work and informed me of every step. In fact my car came back better than when I had it previously because they got a stain out of one of the seat and cleaned my car spotless! The lady at the front desk was so kind and they mechanic who helped me was knowledgeable, considerate, and very kind. I wish I could take my car here for everything because they blow my dealership out of the water. Thank you Caliber Collision for everything you have done for me and I will be sure to point everyone I know towards this location." - Chaim bin-nunDec 28, 2019
"Such nice people" - Marshall GDec 5, 2019
"I was involved in my first collision recently and the insurance company pointed me towards Caliber Collisions to get an estimate. Although the outside of the building doesn't look very inviting the people that make up this office could not be better. Every single people in that building genuinely cares about your experience and making sure your vehicle is fixed properly. I thought for sure this process of getting my car repaired was going to be stressful but it absolutely is not. I have not gotten my car repaired yet by Caliber Collisions so I will be sure to post about my experience once that is completed but getting my estimate done I now have the most confidence these people will fix my car and fix it properly and well! I also want to note I asked tons of questions since it was my first accident and they kindly and patiently answered every one of them. I highly recommend them to at least get your estimate done but stay tuned about what I think about the repair process." - Genius BlackDec 4, 2019
"Great service" - Gregory JohnsonNov 27, 2019
"They have worked on several my vehicles in the past. Very professional, Very honest and straightforward. They have me for life." - Audrey FastucaOct 16, 2019
"Don't know why this place got a bad review. People need to either learn how to walk/call an Uber/ask for a ride in that one mere day/hour they dont have their car. Excellent customer service, excellent communication, professional and kind mechanics, and very nice front desk. Baltimore is rough out there, go here for that hit and run or fender bender and get it squared away"
"I am so impressed with this more than professional body shop. My vehicle repair isn't even complete, it's been in the shop for about a week now and the shop called me today to give me a status update. I absolutely love this place!" - Shakesha
"I took my truck to Caliber Collision on a whim has I had tried a few other body shops with no luck. My truck had a few dings and scratches and the worse part was caused by me when trying to remove a pin stripe and it took the paint off. No other shops wanted to help or recommended I had a larger pin stripe to cover the damage. It wasn't until I stopped at Caliber Collision and spoke with Nick that my worries would soon be gone. Nick was very friendly and professional and met me out at the truck. He did a quick walk around and provided me with any estimate and detailed summary of what they planned to do. They set me up an appointment and from there it was smooth sailing. They kept me informed throughout the whole process and even had my truck back to me 3 days quicker than expected. All the staff that I met while having my vehicle repaired were friendly and more than willing to help. Getting my truck back in such a timely fashion was great and the fact that the price I was originally quoted never even changed was fantastic. Not only am I satisfied with the customer service I received by the work is second to none. My truck looks better than before and I couldn't be happier. I will be going to and referring all of my friends and family to Caliber Collision for all of their body repair needs. Thank You" - Jeremy
"Betty is awesome I would never take my car to anyone else. She will take care of you and make sure your back on road ASAP.
Thanks Betty :)" - Mel
"I would definitely recommend Caliber. Betty was awesome! Got my car finished earlier than expected, and is very helpful and friendly!" - Mel
"Our heartfelt thanks to Steve and the amazing crew at Caliber Baltimore #3028. When our car was stolen and almost totaled. Steve went above and beyond to reassure us of a positive outcome. The workmanship was flawless and you would never be able to guess what the car had been through. I recommend them highly. They take humble pride in a job truly well done." - Nicole
"I was involved in a car accident on 06/07/16. I went to get 3 estimates. I choose caliber collision. The office staff were professional & friendly. I met representative Betty.B. She went right to work preparing a estimate. She was very detailed,explaining the needed repairs. She said it may take 4 days. the work was completed in 2 days. As a satisfied customer, I recommend Caliber Collision, your 1st stop 4 car repair." - craig
"Top notch repair facility. From estimate to completion, the job was done professionally and with care. Well done." - John P
"My experience with caliber collision was nearly perfect in every way. Every time I went into the shop it made my day- I wanted to call them to think them each time for making the experience so quick and painless. The car also came out looking way better than expected and was in pristine condition. Would recommend them to anyone !" - Bella
"I love Caliber Collision. Every employee that I had contact with was happy, fun, and optimistic. They remembered who I was when I walked through the door and treated me like a friend. I got text updates every day while my car was being repaired. My car looks even better than it did before my accident. Caliber even installed my new hubcaps for free! I will definitely use them for repairs in the future! :)" - Stacia
"The staff at this establishment is remarkably wonderful. They are extremely individuals who cares a lot about their customers. From Wendy to Steve, the entire team is awesome. They repaired my car twice and both times, they ensured me my car will be in tippy top shape when I picked it up. During the process, I received updates about my car. Both times, I was satisfied with the work that was performed. Even now, although my car is in great shape, I have build a friendly relationship with some of the team and I enjoy stopping by the shop to just say hello and engage in conversation.
Thank you all for all that you do and I will continue to remain a loyal customer. " - Andre
"The ladies there in the office are perfect. They sent me back home to get my paper work from the adjuster and there was the check from Geico for the repairs. Betty was also very helpful. Betty found repairs the adjuster missed and ensured me they will be fixed not to worry. Everyone was polite and professional. My friend had his car repaired there as well about two months ago. The next day something was still wrong with the AC and they fixed it right away. The experience was the best. Yvette Green" - yvette
"I had a great experience using Caliber Collision to repair the damage to my brand new car. Everyone at the shop was very friendly, they worked hard to get the repairs done quickly and they even cleaned my car inside and out!" - Amber
"The work that was done was good I just don't like the parking." - Mark
Rated 4.875/5 based on 8 customer reviews.
- Daniel Wang