Nov 27, 2019
"I chose to use Caliber collision based on there feedback, but not based on the good feed back, there was 1 negative feedback, and I read that, and apparently the company proactively reached out to address the concerns and made the customer happy. I can be a demanding customer, and expect exceptional customer service. My Service Manager Ashlie, did not disappoint me. While the work done was great, the customer service was exceptional and I can not recommend this location, or the Service manager strongly enough! -Johnny" - Nick CostanzoNov 21, 2019
"Great experience at this facility." - Courtney GramleyNov 8, 2019
"Kynya is amazing! She is such a sweetheart! When I got in an accident she made sure everything was taken care of! Kept me updated on the progress of everything! Even helped save my car from being a complete total loss! I was not ready to pay a car payment! The people that worked on my car did an amazing job! Thank you to everyone there!" - Rachel H.Sep 5, 2019
"When I called I was able to get an appointment the next day. The location is easy to get to and very clean. The staff is friendly. I was able to get an estimate in a matter of minutes." - Michele SampaoliAug 27, 2019
"Nice people working here" - Jazmin CurlinAug 14, 2019
"Very professional, responsive & great customer service!" - Hussain DhananiJun 8, 2019
"They did a fantastic job on my girlfriends car." - Shana PittJun 8, 2019
"Great service and customer service" - David D.May 27, 2019
"David D. My car door was caught by the wind and thrown full open, tweaked something causing the front edge to catch the fender every time it opened with a loud noise. I first took it to Service King, who wouldn't help me because it wasn't a big insurance job. Then I found Caliber Collision and decided to give them a try. I went in with no appointment and asked the receptionist if they could help. A few minutes later someone came out, I explained the issue, and he took the car into the shop to look at it. About 25 minutes later he brought the car out, showed me the door was no longer binding, they had removed it and added some shims, and handed me the keys. When I asked him how much it was going to cost, he said not a thing, just hoped I would keep them in mind if I need body work in the future; and I sure will!"
"These people are fantastic. The work is perfect and they treat customers like they are family. I can't say enough good things about them" - John
"Everything with the repair of my car went smoothly and looked excellent." - Stacy
"Excellent customer service and the repairs were great!" - Mario
"Great job and love my car." - CL
"I had a badly dented door from a collision in a parking lot. After Caliber Collision was done, the car looked fresh off the production line." - Tom
"They are the best! Mike, Steven, and the rest of the staff was always so helpful and informative about everything. I will not take my cars anywhere else from now on! My Challenger looks better than the day I bought it!! It was completed before the time frame I was given. Thank you so much!" - Lisa
"I left my car with these wonderful people to have my bumper job re-done and they did the most awesome job ever.. Got it done is a short amount of time and didn't have one single problem.. Definiately recommend taking all and any cars that i own or that my friends/relatives own to this shop. Thank you for your hard work & taking care of my car." - Alexis
"Thank you for doing a great job fixing our car." - Thang
"We have taken my car and my husbands truck to y'all 3 different times. You have always done an excellent job and we are most grateful. Insurance wanted to total out my Infinity a few years ago but Steve stood his ground and fixed it up, good as new. I will always be grateful. Tahnk you to all the employees at Calibur Colision in Bedford Texas!!!" - Linda and Jesse
"The staff at Caliber Collision Centers was very courteous and professional. The appointment and car rental process went smoothly. The time it took to have the repairs completed more than met my expectations. I could be happier with the finished product. Caliber Collision Centers did an excellent job!" - Rhonda
"The car looks brand new. Your paint and body people are excellent. Not to be outdone, your office personnel representing my insurance company, Nationwide and the front office. Specifically Steven. Please pass on my compliments and my personal thanks for his personal involvment with my auto and his excellent follow up." - Lisa and Terry
"I don't usually give reviews however, Caliber Collision deserves one. The staff was great. Especially Amanda and Brandon. They went above and beyond to help me. They did a great job on my car and it was done ahead of schedule. I
I am glad my insurance recommended them. I would use Caliber any time." - MAURENE
"After taking my car to Caliber Collision in Bedford, I know I will never take my car anywhere else for repairs! They did a wonderful job on my car, in a timely manner and were always friendly! Caliber Collision in Bedford went above and beyond my expectations, thank you!" - Victoria
"Thank you to Ramunas and his team for handling all arrangements, being so professional yet personable and doing a great job with the car. I could not ask for a better experience.-Polina-" - Polina
"I just want to let Caliber Collision know what a great employee/person they have in Michael Clark. Michael is the manager at the Bedford, Texas location. My daughter was having an issue with Enterprise and we went to Michael because Enterprise was not helping her at all. Michael stepped right up and corrected the issue and we immediately received resolution even though it was not Caliber's mistake. Michael and the staff provided excellent customer service. Thank you!" - Tammy
"I took my car in on Tuesday and got it back Thursday, a full day before originally estimated. I dealt with Brandon at the Bedford location and I just wanted to say that he was courteous, professional and went above and beyond in keeping me updated about the repairs to my car. I'm extremely happy with the result and will be visiting Caliber if I have any other cosmetic issues with my car!!" - Becca
"Regina James was very good on keeping me up to date on my car. Thank you for taking care of me." - Timothea
"So nice to get updates on the progress of my car repair. Regina called twice to let me know what was going on." - Carol
"A neighbor recommended that we use Caliber Collision, because she had received great service from you.
So, after receiving 3 estimates, we chose Caliber.
We have had to use collision repair in the past. Caliber was the best service we have ever received. I will definitely return to Caliber, if we need to, in the future." - Melissa
Rated 5/5 based on 9 customer reviews.
- Johnny G.