Jul 22, 2019
"Got the work done quickly, efficiently and correctly" - Lynn JohnsonJul 12, 2019
"Extremely good service!" - Linda B.Jul 6, 2019
"My car was hit on my passenger side door to where I couldn't even open it. I brought my car in on a Friday morning. They were so friendly and professional and I was there no more than an hour. They got me set up with a rental and I was on my way. Estimated my car would be fixed and ready by the following Wednesday. Barry Brooks handled my whole claim from start to finish and kept me updated through the whole repair. He did a thorough walk through when I got my car back from repair and it looked brand new. They made my experience so easy, especially since I was filing my claim through the other party that hit me." - Inkah ReviereJun 10, 2019
"I hope my insurance continues to use Caliber Collision, because if it’s the best service I have ever received! My claims adjuster was more interested in moving my claim along and not actually taking care of anything. I showed up to drop my car off and they didn’t have an appointment for me, I was pretty upset and then I met John Chambers. He apologized for the lack of communication even though it wasn’t the fault of himself or Caliber Collision. He make me feel calm and relaxed. He explained the ENTIRE process to me what is supposed to happen about how long it would take and scheduled a drop off for me to come later. He kept me updated step by step with my repair process on my vehicle, all the way to letting me know when the dealership took it to recalibrate my drive assist censor. My vehicle was also done ahead of scheduled. Mr. Chambers exceeded my expectations for excellent customer service and he is an asset to this profession, and Caliber Collision. It’s a pain needing your car fixed and can be a hassle but Mr. Chambers made it so seamless and worry free, it was literally car repair made easy! I would 100% go back or recommend this shop to everyone." - Matthew AhlbornMay 16, 2019
"I can't begin to describe how pleased I am with the service I've received at Caliber Collision (Burleson). I'm from out-of-state and working in Texas and have had the misfortune of two accidents in the past 3 months. Caliber was insurance preferred (State Farm), and I see why. The staff is amazing! Aubrey was on top of everything and handled it from the moment she received the insurance claim. She always kept me in the loop. There's an Enterprise inside the shop, so a rental car was waiting for me when I arrived. Barry has knocked it out of the park - not once, but twice - with quick estimates, great information, easy explanations, fair prices, fantastic work and unbelievable turnaround time. That's what impressed me the most: how quickly they fixed my car. The first time, I was sideswiped while parked and needed the entire driver's side rear of the vehicle (bumper to driver's door) fixed. Barry had me done in 4 days (T-F). The second time I hit an armadillo (!) doing 85 and tore up a good part of my fascia. This time Barry had me out the door in 3 days (M-Th). This is particularly impressive, considering my car is not very common and parts can't be easy to get. I don't leave many Google reviews, but when I come across a business this outstanding I have to share it. Thank you for everything, Barry!" - Lynn BoydMay 11, 2019
"These guys are really on their game. They did excellent job on repairing my vehicle in a timely manner. Barry was really efficient in keeping me up to date on the repairs. My car looks like new again, they even washed it very good before returning it to me. Thanks guys! Y’all rock!" - Steve
"I had a great experience with Caliber Collision in Burleson. My 2017 Mustang GT had front end damage from an accident that required replacing the front bumper, passenger headlight, fog light, and miscellaneous other parts as well as repairing and repainting the hood and new parts. I take great pride in the appearance and condition of my vehicle. I have to say that I had a really good experience with this same location in 2015 when someone backed into my previous Mustang and this time was even better.
The staff went out of their way to make sure that I was knew what and when things were being done. They arranged a rental vehicle and dealt with my USAA insurance. I really did not have to worry about anything. The work was completed in a short amount of time. I voiced a concern over an issue I saw with the repair and it was quickly addressed and resolved. I would like to personally thank Roger who went out of his way to answer any and all of my questions and concerns and made sure I was happy with the end result. I might be a little obsessive about my car….
My car looks like it just rolled off the showroom floor. Fantastic work. I highly recommend this repair center and will seek them out if I am unfortunate enough to need repair work again.
"My son was involved in two wrecks within a week from each other. His first accident he had been hit and the driver ran. The second wreck was in my truck one week later. Caliber Collision was our insurance carriers preferred repair shop. They were so helpful in getting the vehicles to them. They assisted me with getting my rental car and returning it. The estimators were very professional and courteous. My sons car ended up being a total loss and my truck was able to be repaired. I did have to take my truck back twice for minor adjustments to my door but the problem was resolved. When I picked up my truck it looked like it was brand new. I would recommend them to all of my family and friends. I want to thank y'all so much for all of your help. It's tough when you have one car out of commission but when you have two out it makes life tougher. Y'all made my life a lot easier and I appreciate everything.
Lisa Chambers" - Lisa
"Great fast painless service. Totally professional .Took care of the rental on site, repaired my truck quickly with no nonsense!!" - Joe
"Wanted to take a moment to share how pleased I was with the repair work done to my vehicle. This was my first accident and therefore I had lots of questions. The service advisor, Todd Shepherd, was personable, informative, and attentive. I am hoping I never need to have my car repair again, but I will recommend Caliber Collision to anyone who needs work done." - Carol
"This was the most phenomenal experience I’ve had. My experience was excellent the moment I walked through the door. Adam was my advisor and he went above and beyond. These guys give the best customer experience I’ve ever seen. Not only did Adam keep me informed of every step they took, but they completed my repair 4 days early and it was top-notch. The vehicle came out better than it did when I took it in. It was clean and detailed and you could tell that they pay attention to every detail. All I can say is thanks! Y’all are the real deal!" - Floyd
"The work we had done at this location was great the service tech kept us up to date on the repair and everything came out great" - Curtis
"Great place everyone that works there was so nice and mannerly. Great job on my van . Thank you" - Tammy
"Thank you Roger Brown you did outstanding in customer service And repairing my car you answered all my questions you went the extra mile and for that I'm thankful on a scale 1 to 10 you are more than a 10 I had a great experience and everyone there was nice also I will bring my car back there. Monique" - monique
"I am a cancer patient and have a hard time getting around and thoughtfulness that was show to me goes beyond just being a customer." - Carolyn
Rated 4.8333333333333/5 based on 6 customer reviews.
- Susan 'Tipsy' Healy