Mar 13, 2020
"Ashley at the front desk was a pleasure! Working with Brad made a stressful situation much easier. Very professional attitude" - John C.Mar 14, 2020
"I went into Caliber for an estimate, not knowing if I was going to pay for the repairs for file an insurance claim. The two girls upfront were amazing and so helpful. Lindsey came out to look at my vehicle, her customer service is AMAZING. She was able to rub some of the damage off while I was there. She gave me an estimate that was way more reasonable than the other two I had gotten that day. With her help of taking some of the paint transfer off, she saved me a deductible, my insurance going up, and the hassle of filing the claim! I strongly recommend Caliber Collision in Carlsbad! They have an amazing staff there!" - Nancy L.Mar 13, 2020
"We've used Caliber Collision several times. They are always so helpful, affordable and kind. Today I took my BMW 528 in after someone hit me in a parking lot. There were long black marks the length of my car. Morgon said he may be able to rub it out. He stood in pouring rain for 20 minutes, rubbing all the black streaks out. I hope he gets recognition for this. If you need your car fixed , take it here!!!" - Carla CortesMar 11, 2020
"I will never go to another body shop/repair shop ever again. This caliber collision is incredibly professional all while treating me like family. The front desk girl greeted my right away and Helped me right away. Miguel Garcia, the best service advisor, worked so diligently and quickly. He updated me every step of the way, and gave me his word that he would repair my car and leave it brand new. He did just as he promised. The manager Cindy was also very professional and took the time to greet the clients as well. This has been the first time I get my car back in the time frame promised. My car looks practically brand new. I felt that they understood my frustration with my insurance and they made it a point to work with my insurance so that I wouldn’t feel too stressed. I highly recommend this shop and Miguel Garcia as your service advisor. You will not be disappointed!!! Thank you Miguel!" - Platinum Insurance Group H.Mar 11, 2020
"I got my car fixed a couple years back in Tustin. Recently I got sideswiped and I requested that if I could get my car fixed again at a caliber collision center. I went back to the Tustin location. They told me that Miguel had transferred to the Carlsbad location. I decided to drive over to the next county Over just for him. The service he provides for his customers is unmatchable. He literally went out of his way to accommodate to me and drop my car off at home for me. The manager Cindy is also extremely helpful and professional. The front desk girl, Yvonne, was so sweet and offered and made me a cup of tea for my throat ache. I always tell my family members to go to Tustin caliber collision to get their cars fixed, but I'll be sending them here. A little out of the way, but so worth it!" - Lon R.Mar 5, 2020
"This location gets my very highest recommendation. They did body work and painting on all four fenders of my 2010 Toyota Camry and the work was superb. The car looks brand new. What amazed me more is that they did this flawless work for 40 percent of what the dealership quoted me for less work. Mason was incredible to work with and the women behind the counter were very welcoming and professional. They welcome you and get your paperwork done with great efficiency. They treated our dog like he was the company's best customer even going to the trouble of having a dig treat ready when we came to pick up our car. This was as good an experience you will ever have in auto repair. If the Yelp page allowed it I would give them 10 stars." - Carla C.Feb 28, 2020
"I will never go to another body shop/repair shop ever again. This caliber collision is incredibly professional all while treating me like family. The front desk girl greeted my right away and Helped me. Miguel Garcia, the best service advisor, worked so diligently and quickly. He updated me every step of the way, and gave me his word that he would repair my car and leave it brand new. He did just as he promised. The manager Cindy was also very professional and took the time to greet the clients as well. This has been the first time I get my car back in the time frame promised. I highly recommend this shop and Miguel Garcia as your service advisor. You will not be disappointed!!! Thank you Miguel!!" - Jessee M.Feb 27, 2020
"I took my vehicle to caliber carlsbad after a small accident I had because I got my flip flop stuck under my clutch pedal and popped it. They took great care to get it back to its original condition. I'm very grateful for their caution and attention to detail! Thank you caliber!" - Brenda H.Feb 27, 2020
"This was my first experience with Caliber Collision. The entire process went so well. Employees were courteous. The repairs could not have been better. I was kept up to date on the repairs and repairs were finished when promised. Thank you Caliber for making the process easy and seemless." - Katie C.Feb 27, 2020
"Had an unfortunate event that led me to Caliber Collision in Carlsbad. Mason was the gentleman who helped me through the entire process. He along with the entire staff was amazing! I will be recommending everyone I know! Thanks Caliber Carlsbad!"
"Excellent service. Excellent work done in a quick manner!" - Phil
"Great job on my car as well as an excellent staff. Melissa
was very knowledgeable, courteous, and friendly. Sara at the front desk was
very helpful as well as everyone else I met at Caliber. Thanx!" - Bruce
"Everyone at Caliber in Carlsbad was friendly, helpful, and professional. Melissa is
FANTASTIC! What a
wonderful experience dealing with such nice people who do a great job.
I've been recommending Caliber to all of my friends." - Bruce
"After being repaired the bumper looked brand new. I also appreciated the updates on the progress of the repair and when it would be ready. Everyone was very helpful and polite." - Bruce
"It is uncommon to find both the competence and great service I experienced combined in one organization. Not only was the work perfectly done, Melissa superbly handled the inability of the insurance adjusters to communicate what they were doing. If I should need repair work in the future, there is no doubt about where I will take my car." - Ed
"I wanted to express my gratitude to Nathan and the team at Caliber Colision for such amazing customer service. My car was in the for 7 weeks(because it was almost totaled ) during the whole time Nathan always called me for detailed updated, any questions I had were answered right away and when he wasn't able to he had someone else on the team call me, and my car looks brand new! I really appreciate it, it made this situation which could of been very stressful, extremely pleasant!
Thank you Caliber Colision." - Leslie
"Excellent service throughout, the staff, the communication during the process of the repair, and they even fixed a part at no cost that was not covered by the insurance.
The car looks like new! Highly recommend this place." - Rene
"All aspects of all service was excellent. Thank you CC" - Tom
"Amazing service with continuous status updates. I would definitely recommend Caliber Collision" - Michelle
"Richard was absolutely fabulous, patient, informative and prompt. The girls behind the front desk were so helpful and always smiling! Definitely recommend Caliber!" - Leeanna
"We were very pleased with the service. There was just one slight problem. We noticed a scratch on an opposite door after we picked up the vehicle so went back to discuss it. We met with a technician who said that he would have the manager contact us the following Monday, however, we never received a call." - Denise
"Nate and his crew did an amazing repair job on my car. My 04 Mustang looked practically brand new. Not only was the repair done but the car was shiny and clean inside and out. Thank you! I also appreciated the fact that Nate took the time to go over all of the repairs with me. That truly adds a touch of class to the repair process. Thank you so much!" - Joyce
"Melissa is wonderful. Really makes me feel like they care. I received my quote last Tuesday and had my Jeep back by Wednesday at 5pm." - glori
"Everyone from start to finish were wonderful and so efficient. I don't think I even waited 10 min. thank you!!!" - Leslie
"A job well done. Richard was prompt, courteous and answered all my questions." - Lucille
"Completed work was in line with an accurate estimate. Progress reports kept me up to date on the repair process." - Radm Jay A
"Second experience with Caliber Collision. Upfront, personal, professional and what they say is what they do. Nathan and Amber helped set the bar high for customer service. Paul G." - Paul
"Back in July I brought my vehicle in for accident repair. Your front desk service was amazing. Both times I was in she was professional, pleasant, and courteous in spite of all the phone calls and people she was waiting on. High Five, she deserves a raise." - Patricia
"Wow! Exceptional service at Caliber Collision Carlsbad! These guys do not stop until you are truly satisfied! We had a burn/ melt/ heat thing happen to the outside rear view mirror while our truck was at C.C. and when I spoke to a manager about it, of course he needed to confirm the details of the situation and from there, all I can say is THANK YOU!!!!!!" - Shannon
"Customer service is very excellence and smiling, repair work so fast and nice job, I will tell more people to go to your shop, You are much better than Toyota Carlsbad, thank you, Andy" - Kulavudhi
"When my var got hit my insurance company recommended Caliber Collision for repairs. I can't say enough nice things about the people and their work at this location. They were all so nice and did an excellent job. My car looked better than before it got hit! It was perfect-clean inside and out. They kept me posted on the repairs and it was done when they said. I have recommended this place to my family and friends. They have a very honest, professional and friendly staff here. It was a pleasure dealing with them! -Sophia" - Sophia
"Awesome desk staff this morning and AAA team member (Rodger, Raul?? Something with an R) was also very helpful!
Thanks Caliber :)" - Megan
Rated 5/5 based on 10 customer reviews.
- Tom Bain