Jan 12, 2020
"I highly recommend this shop location for prompt, quality and friendly service." - Amber CrowellDec 18, 2019
"Joey and Nester had great customer service! They helped me out very quickly and were awesome about helping me with a problem I was not sure how to handle." - Nana MartinezDec 4, 2019
"Perfect, amazing customer service" - Louise WarrenNov 27, 2019
"Stopped by here after my car window got smashed. Westin, Jason, and Joey were exceptionally friendly, professional, and fast. Even though they couldn't fix my window today, they wrapped it up and vacuumed out the glass to get me through the holiday. Super awesome guys. I'll be back here for all of my car needs!" - Bill CampbellNov 24, 2019
"They always give great personal service" - Tomas CarrizalezSep 26, 2019
"i had a small run in with my garage vertical tracks when backing my 4runner out and the wheel flare was ripped off. I ordered a new one from Toyota parts but needed it painted. Even though it was a small job Weston, service advisor, took care of me as if i was a high paying insurance claim. I hope I will never require a collision facility again but if i do, i will reach out to this specific location. Thank you Weston and CC" - Stephen G.Jul 15, 2019
"Raymond provided me the best customer service, he was professional and curious. He is the example of what customer service should always be. Have your car serviced here, ask for Raymond." - Stephen G.Jul 15, 2019
"Raymond provided me the best customer service, he was professional and curious. He is the example of what customer service should always be. Have your car serviced here, ask for Raymond."
"I recently had a part put on my car and it runs great. My husband took care of it for me and said that everyone was professional and really seemed to care about what the customer needed. Great Customer Service... I will use them again if the need arrives. Thank You. Its hard to find a repair shop you can trust. I trust Caliber Castle Hills." - Natasha
"Everything was fantastic from beginning to end at the Castle Hills location in Lewisville. There is a reason why when accidents have occurred I take my car to Caliber Collision every time and that is due to the quality work and superb customer service. Raymond was very communicative from the start, set expectations and followed up frequently to discuss the progress made. Although the shop is closed on the weekend, one of the workers had also called at one point to let me know that they were nearly done, which was very kind of them to do and I was more than appreciative. When I was picking up my car, I was working with a third-party insurance that had issued the check for damages and I am uncertain of the gentleman's name but he was very kind in assisting me with some of the problems that I had with the third-party insurance. Overall great experience and I'd easily rate them a 15 out of 10 as again, everyone at this location really went the extra mile in order to provide outstanding service and do things they really didn't even have to do, which is always amazing. Thank you to the whole staff at Castle Hills and I hope your new location will shine among the Caliber Collision branches!" - Kendra
Rated 5/5 based on 8 customer reviews.
- T Hayes