Sep 13, 2019
"Writing and update because they (new manager and Caliber team ) deserve it. After contacting my Ins (Farmers) the regional manager from Farmers called me …" - Scott WeissAug 31, 2019
"Outstanding, worked on a couple of my cars" - anonymousAug 19, 2019
"I'd like to thank Caliber Collision, the crew and staff! Everyone is professional, the office is clean they have coffee, tea, water,soda, popcorn and some candy for the …" - Gary P.Aug 19, 2019
"I'd like to thank Caliber Collision, the crew and staff! Everyone is professional, the office is clean they have coffee, tea, water,soda, popcorn and some candy for the sweet tooth. The work is flawless!" - Gary P.Aug 19, 2019
"I'd like to thank Caliber Collision, the crew and staff! Everyone is professional, the office is clean they have coffee, tea, water,soda, popcorn and some candy for the sweet tooth. The work is flawless!" - Nidia S.Aug 9, 2019
"Writing and update because they (new manager and Caliber team ) deserve it. After contacting my Ins (Farmers) the regional manager from Farmers called me and Dough the (new manager) from Caliber Collision. They met with my husband and we agreed to take the car back there for the 3 time. This is because Dough assures us he will take care of the car and do it right. He inspected the car one more time and notice the faults on poor paint job. I've received a call from Dough to tell me my car was ready. I met with him again and he went an extra mile with my car. It looks how I expected the first 2 times. My car looks AMAZING, he even send my car to get it detailed inside and out. He takes pride of his work and he sure knows how to make it right." - Dolores CruzAug 4, 2019
"I was so thankful for the outstanding work they did on my car! They were friendly and professional and would highly recommemd them!"
"The only positive experience of our incident.
April, Brian and Eric were professional from start to finish, above all, I was very impressed with their honesty. I will be referring your office to friends, family and clients.
Thank you" - Rocco
"Had a minor accident that took out my bumper. Robert at the Cat City Caliber was nothing short of awesome. He was friendly, informative, and made a bad day better. - Duke" - Duke
"Outstanding service first class from start to finish!" - steve
"both larry and tyler were friendly, professional and a delight to work with...thanks so much!" - Tamara
"The staff your company has at the Cathedral City location has the best customer service I have had in a long time. Between Brian and April and Eric the manager follow up phone calls and all the staff knowing what is going on with my car is to be commended . I was in the customer service industry and i would hope my customers thought highly of me but your staff blew my mind and exceeded my expectations with there professionalism. Thank you Brian and April .
Michael Romero" - Michael
"We were rear ended and had our van taken over to Caliber at the suggestion of our insurance company. They were professional, honest and helped us figure our way through the mess. They had great communication and the repairs are A+. When my husband couldn't get back to the shop in time to pick up the van they kindly stayed open an extra few minutes. It's those little things that really make them stand out. Hopefully I won't be back but if I do need body work, they will be my first choice. Thanks Caliber." - Christy
"Fantastic & speedy service. Everyone was so nice and professional and kept me so informed throughout the process. Would highly recommend to friends & family." - Dana
"DAVED DID GOOD JOB
HE IS A GOOD MAN" - ELIAS
"Fabulous service and responsiveness. Very fine service by receptionist. Quality of work outstanding.
Car was received in exceptionally fine condition. Service Manager most responsive and friendly. Easy to give Caliber an "A"" - Dean
"Excellent customer service! My car was taken care of in a professional and timely fashion. Miguel was great to work with and really went the extra mile to make sure I was back in my vehicle and all was well!" - Lesa
"Brian kept me informed all the way through. Everyone could not have been nicer or more professional." - Guy
"This was all so easy! My car looks great! The customer service was #1! Melissa at the front desk and Fabian who did my repairs were amazing. I was rear ended and brought my car in for repairs they did an amazing job and it looks as if it never had been hit. Also, they detailed the inside of my car! That was such a pleasant surprise and trust me my car was a mess inside! Thank you Caliber Collision Cathedral City you definitely are the best in all of Coachella Valley!!" - Kathy
"Everyone was so nice and professional! Excellent service from start to finish. My car was done on time and it looks fabulous!" - Peggy
"All personnel were thoughtful, courteous and reliable in the performance of their duties especially Larry Cava, my service advisor. The quality of the work was excellent. All expectations of the total experience were met or substantially exceeded. Would gladly refer others to your organization. Thank you." - Margaret
"Everyone was always there to listen to my needs and concerns regarding my car issues and giving me a daily updated which made the experience a bit more at ease thank you !" - Ruben
"From the phone calls to the meeting of your people everyone was very professional. My car looks amazing, I was very please with everything. Excellent service" - JOHN
"Excellent workmanship and excellent communication. Couldn't be happier!!" - jeff
"Paul and Bob are really great and the crew outstanding ...Thank you so much Paul & crew made the repair in timely fashion ...I recommend Caliber Collision for everybody. everybody" - Marcio
"Can't improve on a perfect experience!" - Paul
"Caliber did a great job and everybody was super friendly. Thank you!" - Tom
"Best group of people in the auto collision business. Brought the car in on a Monday and was told by Brian we could pick the car up on Friday. Was called on Wensday that the car was done. Picked up the car and the repairs were done perfect. Very Very Happy with the whole experience ." - Ronald
"From my very first conversation over the phone with April I knew that I was going to be working with company of excellent customer service skills. I was helped by Fabian who was highly customer service oriented from our very first meeting. I am so pleased to not only to have my vehicle repaired with the utmost care but to be treated with kindness and respect. My thanks to all who helped in the repair of my vehicle The staff of the Cathedral City, California location of Caliber Collision worked together so that I would again be proud to dive my car. I would also like to thank Dan for his kindness, and level of customer service. Dan kindly took me over to my rental car agency so that I would not have to wait any longer for Hertz Rental Car Agency to pick me up. It was April who asked Dan to drive me over to the rental car agency car so would not have to wait any longer, I find that kind of customer service will leave a lasting impression with of quality. Thank you Caliber Collision for your excellent service. I am pleased with the repair of my vehicle and I will recommend your company to others who are in need of your kind of services. Sincerely, Mr. Keller E. Bolin." - Keller
"Everyone was nice, polite and very helpful. Great interactions and thanks for all the updates." - Steve
Rated 4.7142857142857/5 based on 7 customer reviews.