Sep 18, 2020
"Caliber collision was recommended by my insurance company. Robert who I spoke to primarily on the phone regarding my car and having an estimated and repaired so efficient. He communicated with me on a regular basis and assured me of the process. When I took my car in I was impressed with the office and Stephanie at the desk. The office was neat and clean. I needed to take the Lyft home but a driver graciously gave me a ride home. He was very nice and polite his name is Jose. I am waiting for my car to be ready today for pick it up and will follow through with a second review on the results of my car repair." - Vince A.Sep 16, 2020
"Amazing service! Got into a small accident. Only damage was my front passenger door. Went in and the lady at the front desk (I never got her name and asked so I don't know it. I'm sorry if you see this but you're amazing). Also Paige was super amazing too! She gave me my details and everything. Time estimate on the repair was spot on too! It literally as if nothing even happened! They're that good! Will always recommend this location! :)" - Samantha T.Sep 15, 2020
"A client backed into my 2015 Chevy Silverado, it dented the passenger door pretty bad. My friend said to take it to the caliber collision off date Palm. Cindy at the front desk said it would be about 20 mins until they could look at the truck. I was surprised that the general manager Doug came out of his office and said he would check it out right away. I had some previous damage to other parts of the truck and asked for a price to fix those areas , which would be out of my pocket . Doug worked with my budget his guys got my truck looking as good as the day I drove it off the lot. I'm not one for reviews normally ... but the level of customer service by Doug and his staff blew me away. If you need body work for your vehicle, take it here!" - Doug RoperAug 29, 2020
"We were initially referred to Caliber Collision by a friend who had a good experience there. Someone backed into our rear bumper and Caliber did an amazing job of replacement. Weeks later, the same vehicle was struck by another motorist (his fault) and ended in a total loss. Stephanie at the front desk could not be nicer -- always friendly, polite, professional, and FUN. The shop itself is neat and clean and they observed protocol regarding the pandemic. But the big hat goes off to Steve Cuahuizo, our advisor, who did an incredible job of providing photos and detailed documentation to the insurance company in an effort to relate the like-new, well cared for condition of our vehicle. The first offer from the insurance company was, of course, low. Steve then provided additional photos which convinced the insurance company to make a much more accurate and reasonable settlement. Although we hope NOT to have need for a collision shop again, if we do we will certainly to to Caliber Collision on Perez Road in Cathedral City. They are just the best!!" - gklipfelAug 25, 2020
"Caliber in Cathedral City was professional in every way. Their customer service was outstanding." - Roberto G.Aug 15, 2020
"Got my bumper painted in no time and had the best price charged, amazing staff and professional service." - Roberto G.Aug 15, 2020
"Got my bumper painted in no time and had the best price charged, amazing staff and professional service." - Dmarko W.Aug 5, 2020
"I had a fender bender which can be a total headache, but Caliber Collision was on top of it from start to finish. Cindy at the front desk was extremely friendly and courteous anytime I spoke to her. Miguel, who handled the estimate was very thorough with key information throughout the entire process. Doug, who I'm assuming is the head mechanic, also went above and beyond to ensure that I was 100 percent happy. Overall, a fantastic experience. Thank you again." - Dmarko W.Aug 5, 2020
"I had a fender bender which can be a total headache, but Caliber Collision was on top of it from start to finish. Cindy at the front desk was extremely friendly and courteous anytime I spoke to... more"
"The only positive experience of our incident.
April, Brian and Eric were professional from start to finish, above all, I was very impressed with their honesty. I will be referring your office to friends, family and clients.
Thank you" - Rocco
"Had a minor accident that took out my bumper. Robert at the Cat City Caliber was nothing short of awesome. He was friendly, informative, and made a bad day better. - Duke" - Duke
"Outstanding service first class from start to finish!" - steve
"both larry and tyler were friendly, professional and a delight to work with...thanks so much!" - Tamara
"The staff your company has at the Cathedral City location has the best customer service I have had in a long time. Between Brian and April and Eric the manager follow up phone calls and all the staff knowing what is going on with my car is to be commended . I was in the customer service industry and i would hope my customers thought highly of me but your staff blew my mind and exceeded my expectations with there professionalism. Thank you Brian and April .
Michael Romero" - Michael
"We were rear ended and had our van taken over to Caliber at the suggestion of our insurance company. They were professional, honest and helped us figure our way through the mess. They had great communication and the repairs are A+. When my husband couldn't get back to the shop in time to pick up the van they kindly stayed open an extra few minutes. It's those little things that really make them stand out. Hopefully I won't be back but if I do need body work, they will be my first choice. Thanks Caliber." - Christy
"Fantastic & speedy service. Everyone was so nice and professional and kept me so informed throughout the process. Would highly recommend to friends & family." - Dana
"DAVED DID GOOD JOB
HE IS A GOOD MAN" - ELIAS
"Fabulous service and responsiveness. Very fine service by receptionist. Quality of work outstanding.
Car was received in exceptionally fine condition. Service Manager most responsive and friendly. Easy to give Caliber an "A"" - Dean
"Excellent customer service! My car was taken care of in a professional and timely fashion. Miguel was great to work with and really went the extra mile to make sure I was back in my vehicle and all was well!" - Lesa
"Brian kept me informed all the way through. Everyone could not have been nicer or more professional." - Guy
"This was all so easy! My car looks great! The customer service was #1! Melissa at the front desk and Fabian who did my repairs were amazing. I was rear ended and brought my car in for repairs they did an amazing job and it looks as if it never had been hit. Also, they detailed the inside of my car! That was such a pleasant surprise and trust me my car was a mess inside! Thank you Caliber Collision Cathedral City you definitely are the best in all of Coachella Valley!!" - Kathy
"Everyone was so nice and professional! Excellent service from start to finish. My car was done on time and it looks fabulous!" - Peggy
"All personnel were thoughtful, courteous and reliable in the performance of their duties especially Larry Cava, my service advisor. The quality of the work was excellent. All expectations of the total experience were met or substantially exceeded. Would gladly refer others to your organization. Thank you." - Margaret
"Everyone was always there to listen to my needs and concerns regarding my car issues and giving me a daily updated which made the experience a bit more at ease thank you !" - Ruben
"From the phone calls to the meeting of your people everyone was very professional. My car looks amazing, I was very please with everything. Excellent service" - JOHN
"Excellent workmanship and excellent communication. Couldn't be happier!!" - jeff
"Paul and Bob are really great and the crew outstanding ...Thank you so much Paul & crew made the repair in timely fashion ...I recommend Caliber Collision for everybody. everybody" - Marcio
"Can't improve on a perfect experience!" - Paul
"Caliber did a great job and everybody was super friendly. Thank you!" - Tom
"Best group of people in the auto collision business. Brought the car in on a Monday and was told by Brian we could pick the car up on Friday. Was called on Wensday that the car was done. Picked up the car and the repairs were done perfect. Very Very Happy with the whole experience ." - Ronald
"From my very first conversation over the phone with April I knew that I was going to be working with company of excellent customer service skills. I was helped by Fabian who was highly customer service oriented from our very first meeting. I am so pleased to not only to have my vehicle repaired with the utmost care but to be treated with kindness and respect. My thanks to all who helped in the repair of my vehicle The staff of the Cathedral City, California location of Caliber Collision worked together so that I would again be proud to dive my car. I would also like to thank Dan for his kindness, and level of customer service. Dan kindly took me over to my rental car agency so that I would not have to wait any longer for Hertz Rental Car Agency to pick me up. It was April who asked Dan to drive me over to the rental car agency car so would not have to wait any longer, I find that kind of customer service will leave a lasting impression with of quality. Thank you Caliber Collision for your excellent service. I am pleased with the repair of my vehicle and I will recommend your company to others who are in need of your kind of services. Sincerely, Mr. Keller E. Bolin." - Keller
"Everyone was nice, polite and very helpful. Great interactions and thanks for all the updates." - Steve
Rated 5/5 based on 9 customer reviews.
- Gloria S.