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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

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Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: Charlotte - South End Location

4438 South Blvd. Charlotte, NC 28209 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Charlotte - South End  Details

Conveniently located in Charlotte off of South Boulevard near Briabend Drive. Opened 2016. I-CAR Gold Class Recognized.

About  Charlotte - South End

In Charlotte, NC, Caliber Collision is committed to having you back driving your vehicle as quickly as possible. With services including dent repair, painting, and auto glass repair, we aim to restore you to the rhythm of your life®. Guaranteed by a written lifetime warranty, all of our work is completed with exceptional customer service and craftsmanship. Caliber South End is conveniently located to serve the greater Charlotte area including the surrounding areas of Center City, Dilworth, Steele Creek, and Uptown. We are family and business fleet friendly, and our team treats everyone with respect and values our customer relationships.

Here at Caliber South End, knowing we have customer satisfaction is what drives our team, and we are positive you will be satisfied with the results. Throughout the collision repair process, we will continually supply you with status updates on your vehicle so you are notified as move quickly to restore it to pre-accident condition. No repair is too big or small for our Caliber South End team to handle, and we are here to assist with whatever repairs your vehicle requires.

Caliber South End is ready to serve as your auto body repair center of choice both today and for years to come, and thank you for entrusting us to repair your vehicle. Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today!



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Dameian BattleMar 13, 2020

"I, Dameian D. Battle, MBA and Yevette B, MSW, have been long term consumers of the Caliber Collision brand. We have had some terrible experiences with Caliber in the past, which would include all services previous done under Jeena's team located on 1710 Piney Plains Rd in Cary, NC; and all previous services done under Sabas Orellana who originally managed the Fayetteville, NC store located 1509 Skibo rd, keeping our car well over 7 mths to complete. We would like to also add that Sabas Orellana now manages the location on 9248 South Blvd, in Charlotte, NC after leaving the Fayetteville, NC store. We literally had to take our car back to his new location to complete the work that he didn't get finished due to him relocating back to Charlotte to manage his new store. Sabas took almost another 2 months to try to fix what the Fayetteville store messed up. Even though we were in various rentals for 9 months total between his 2 stores, we felt that he devalued our car's worth from all the mistakes that were made. Our car has been worked on well over 11 different times between these two individuals (mostly by Sabas), which caused us to lose faith in the brand when they overpromised and under delivered. Keep reading...it gets better! Moving forward, after our previous incident that we recently filed with Geico on, we decided to give Caliber one more chance; and after some careful prayer and reconsideration, we are truly grateful that we met this amazing team of individuals who take pride working for the Caliber Brand. This is a team take their work extremely serious and don't mind owning up to their mistakes. We have never experienced the red carpet service until we met Phil (Center GM), Daniel Whitehouse (Service Advisor), and Louis (Tech Manager) at the South Blvd location at dropoff on January 28, 2020. They wowed us beyond our imagination to receive; in lamen terms, they went beyond the call of duty to exemplify what true customer service means in every aspect! Let's go deeper! After the immediate intake process, Daniel Whitehouse took time to make sure our vehicle was disassembled correctly. Together, Daniel and Louis were able to notice immediately that something was wrong with my paint job (previously done by Sabas O.) Daniel contacted me immediately shared his overall, combined work experience that there is either a defect in the paint or the paint job was done incorrectly on my entire front end; however, someone should've noticed this terrible job before your car was released to you previously. Daniel and Louis took some time to investigate previous invoices of work that was completed under Sabas O. and after discovering that the previous work was under warranty, they could get it warrantied out and not charged to my insurance in the new claim. Keep in mind, I filed a claim for an issue that damaged my front end and didn't have anything to do with what Daniel and Louis discovered. He could've easily worked it all in to my new claim, however, his level of integrity showed with no equivocations. Let's go deeper! After trying to replace my front end with after market parts, Daniel and Louis realized that it wouldn't work for our car, so they personally called us to make us aware that they would have to order OEM parts so that their work would be satisfying along with a great presentation of quality. They treated our car as if it was their own, which is rare in this industry. If you have never had your car fixed at a Collision center, mistakes can happen. Give yourself room and the willingness to accept if something goes wrong. When it came close to finishing our car, a tow truck scratched our car while they were finalizing the final product. Finally, after Daniel and Louis told us, we reassured them that it was ok and cared about getting it fixed. We could not have asked for a better team to work with. If we have any issues in the future, we will definitely travel 3 hours away again to do business!! It was well worth it! Pastor Dameian B., MBA and Yevette B., MSW"

- RayeRaye LevineMar 5, 2020

"My experience with Caliber Collision was excellent. The staff was kind and friendly. Lewis was very patient: explained everything to me and answered every all of my questions.. Lewis and Daniel went above and beyond all of my expectations.. My car looks brand new! Yahoo!!"

- Carly LaneyFeb 28, 2020

"Wonderful customer service. Carlos was easy to talk to and find a solution for the problem with my car. Very professional and friendly. Prompt service. Will definitely send friends/family for repairs."

- Savannah MageauFeb 26, 2020

"Highly recommend. If you need body work done on your car in Charlotte, don't go anywhere else but Caliber. They finished up my car in two days and even cleaned the interior to where it was spotless! The staff was very nice and attentive and followed up via phone about the expected wait time! I am exceptionally satisfied with the quality, as well as the customer service."

- K GFeb 4, 2020

"Great service, friendly staff and car looks great.. thank you"

- Shakir JonesFeb 4, 2020

"Great experience start to finish. Would recommend for anyone especially if you have Geico. Not a single complication and was updated during every step of the process. Hopefully I won’t be back soon but if I am I’ll make sure my vehicle is repaired here"

- Allison

"Caliber Collision is committed to ensuring that their customers are 100% satisfied with the quality of their work and place a high priority on providing excellent customer service. Charlie made sure I had every question answered and kept me updated throughout the process. They did an excellent job with my car and I would not hesitate to recommend them to anyone. Thanks to Charlie and to everyone else that took such good care of my car and made it look as good as new!"

- Laura

"Thank you Greg for the excellent customer service - you made the process smooth and efficient!"

"Just wanted to thank everyone at Caliber Collision for working on my truck and helping to get it back on the road! I'm grateful at how quickly you all were able to get the parts and work done. I also really appreciate the text updates to let me know where my truck was at all times and how the process was going. Thank you all so so so much for such a great job!" - Jaqueline

"I can not say enough great things about this place and the people there. I had my 7 series BMW repaired there. Not only did they keep me up to date, they went the extra mile. Curtis was awesome. He called me when it was ready and told me he had put gas in my car AFTER a full detail. I turned my car in to the shop in North Charlotte but they said they were too busy to get to it anytime soon. I left it with a half of a tank of gas. It was at 1 mile when Curtis called me for pick up. He had his staff or maybe he did, put $10.00 worth of gas in the car to make sure I had enough to get to the gas station. I’ve had my van at a Caliber Collision before but was not pleased. This shop, and Curtis, went WELL BEYOND the expected. I hope I never have to return, never have another accident, but if I did.... I have already recommended them to my friends. Thanks for your professionalism and your overall care for the customer. This shop is what great customer service is all about. THANK YOU!!!!" - Wilma

"No one ever comes to Caliber for a good reason, but Jessica and Sophie have been the best. My car was totaled. They let me know before the insurance company could even be bothered. NC laws definitely do not give the consumer the best outcome, but they did a great job. I really appreciate the service provided by this location." - Sandra

"Ernie did a wonderful job! He called every day to update me on the repairs and returned my car looking better than when I bought it. Would recommend Calliber collision to everyone I know! " - Kelly

"Great experience with this location. Dealer recommended them, and I can see why. 1st pass at paint color did not quite match but they made it right and provided transportation for the timeframe needed. Efficient, clean location, friendly staff." - Kamala

"Thanks for everything......you guys rock" - Gordon

Rated 5/5 based on 8 customer reviews.
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