Nov 23, 2020
"Service and communication was awesome." - Ana E.Nov 17, 2020
"Positive: Professionalism, Punctuality, Quality The level of professionalism is at its highest. William was my service advisor for the duration of work I had done from an accident and he couldn't..." - Ana E.Nov 17, 2020
"Positive: Professionalism, Punctuality, Quality The level of professionalism is at its highest. William was my service advisor for the duration of work I had done from an accident and he couldn't have been more professional, understanding and efficient in his ability to keep me apprised of all the work being done and was consistent in his actions. Everything he promised he delivered. He made a stressful experience very easy. I appreciate his efforts and the rest of the team. Services: Painting, Body & Trim, Steering / Suspension" - McKalia BlairNov 11, 2020
"I’m over the moon with how my repairs went ! Macey, RJ + Stacey were so sweet throughout my entire repair process and made everything so easy! Thank you for being awesome !" - Allison
"Caliber Collision is committed to ensuring that their customers are 100% satisfied with the quality of their work and place a high priority on providing excellent customer service. Charlie made sure I had every question answered and kept me updated throughout the process. They did an excellent job with my car and I would not hesitate to recommend them to anyone. Thanks to Charlie and to everyone else that took such good care of my car and made it look as good as new!" - Laura
"Thank you Greg for the excellent customer service - you made the process smooth and efficient!"
"Just wanted to thank everyone at Caliber Collision for working on my truck and helping to get it back on the road! I'm grateful at how quickly you all were able to get the parts and work done. I also really appreciate the text updates to let me know where my truck was at all times and how the process was going. Thank you all so so so much for such a great job!" - Jaqueline
"I can not say enough great things about this place and the people there. I had my 7 series BMW repaired there. Not only did they keep me up to date, they went the extra mile. Curtis was awesome. He called me when it was ready and told me he had put gas in my car AFTER a full detail. I turned my car in to the shop in North Charlotte but they said they were too busy to get to it anytime soon. I left it with a half of a tank of gas. It was at 1 mile when Curtis called me for pick up. He had his staff or maybe he did, put $10.00 worth of gas in the car to make sure I had enough to get to the gas station. I’ve had my van at a Caliber Collision before but was not pleased. This shop, and Curtis, went WELL BEYOND the expected. I hope I never have to return, never have another accident, but if I did.... I have already recommended them to my friends. Thanks for your professionalism and your overall care for the customer. This shop is what great customer service is all about. THANK YOU!!!!" - Wilma
"No one ever comes to Caliber for a good reason, but Jessica and Sophie have been the best. My car was totaled. They let me know before the insurance company could even be bothered. NC laws definitely do not give the consumer the best outcome, but they did a great job. I really appreciate the service provided by this location." - Sandra
"Ernie did a wonderful job! He called every day to update me on the repairs and returned my car looking better than when I bought it. Would recommend Calliber collision to everyone I know! " - Kelly
"Great experience with this location. Dealer recommended them, and I can see why. 1st pass at paint color did not quite match but they made it right and provided transportation for the timeframe needed. Efficient, clean location, friendly staff." - Kamala
"Thanks for everything......you guys rock" - Gordon
Rated 5/5 based on 6 customer reviews.
- Todd Lipford