Sep 16, 2019
"This place is fantastic! Lloyd Love didn't hesitate a second and jumped on the task to secure our splash guard, which had fallen loose after we hit a curb. We are traveling and were worried it could cause more damage to the car. Most places make you wait and give you the "run around" on body repairs, or charge you extra for fast service. None of that here. Really top notch service and very friendly. I recommend them 100%, ask for Lloyd!" - brian nguyenSep 5, 2019
"Phil and his team is great! I am a car enthusiast and i am very particular with my car. Phil is a car person so he understands the level of expectations i have. He will do what he can until you are satisfied with the repair. I asked them to not wash my car and they didnt wash my car , most places would ignore you and wash it anyways. You might even walk out with a new keyfob" - Tj B.Aug 31, 2019
"I finally got the big scratch off my door. Caliber Collision came highly recommended by a few friends and they did not disappoint. The staff was friendly and helpful from the moment I pulled into the parking lot til the moment I pulled off. They were accommodating though I did not have an appointment and the manager personally looked at the scratch had it taken care of right away. I can't say enough about my awesome experience and would not recommend going anywhere else to care for your dent, scratch and car body repair needs. A+ service" - Brett NoeAug 9, 2019
"I dealt with Lloyd as my contact and Courtney at the front desk and both were extremely knowledgeable and friendly! I would highly recommend this place to anyone!" - Palak NayyarJul 31, 2019
"Such a professional and caring staff. James made the process so simple and easy. They keep you updated at every step and completed the repairs on the morning of the estimated day. They dealt with the insurance company, all I had to do was pick up the car. The car looks as good as new! Thank you James and Caliber Collision 😊" - Megan B.Jul 31, 2019
"I had a great experience at Caliber Collision. I visited them based off a recommendation from a friend - I recommend them to anyone, and will be going back for future repairs. I had a damaged door on my Jeep, and needed it replaced. I gave them a call and the lady at the front desk was super friendly, and was able to answer all of my questions. It was great working with her. She assigned Lloyd to my repair. Lloyd was excellent - he's super knowledgeable on cars, friendly, and great on communication / updates (I feel a lot of repair shops leave you in the dark in regards to car updates but he didn't). My car was in the shop for 24 hours - the fastest turn around I have ever seen. He was able to replace my door, and color match it to my car perfectly. When I went to pick up my car, he informed me that they washed the outside, and vacuumed the inside - great customer service!!" - Megan B.Jul 31, 2019
"I had a great experience at Caliber Collision. I visited them based off a recommendation from a friend - I recommend them to anyone, and will be going back for future repairs. I had a damaged door on my Jeep, and needed it replaced. I gave them a call and the lady at the front desk was super friendly, and was able to answer all of my questions. It was great working with her. She assigned Lloyd to my repair. Lloyd was excellent - he's super knowledgeable on cars, friendly, and great on communication / updates (I feel a lot of repair shops leave you in the dark in regards to car updates but he didn't). My car was in the shop for 24 hours - the fastest turn around I have ever seen. He was able to replace my door, and color match it to my car perfectly. When I went to pick up my car, he informed me that they washed the outside, and vacuumed the inside - great customer service!!" - Bruce MoyerJul 2, 2019
"Some communication problems until boss took over, then great" - Latonda MontgomeryJun 25, 2019
"Phillip Berry the Center Manager has excellent customer service!!!! I recently did a survey online and I had express how I felt like my car didn't ride the same and it was making a noise that I havent heard until I had some work done to it at Caliber Collison. Well the next day I received a phone call from Phillip who was very pleasant and ask me to bring the car in so he could ride with me so he can figure what the problem was. Phillip pin pointed actually what the problem was it had nothing to do with work they did. It was my tires. I want to thank Phillip and his team for a job well done!!" - Allison
"Caliber Collision is committed to ensuring that their customers are 100% satisfied with the quality of their work and place a high priority on providing excellent customer service. Charlie made sure I had every question answered and kept me updated throughout the process. They did an excellent job with my car and I would not hesitate to recommend them to anyone. Thanks to Charlie and to everyone else that took such good care of my car and made it look as good as new!" - Laura
"Thank you Greg for the excellent customer service - you made the process smooth and efficient!"
"Just wanted to thank everyone at Caliber Collision for working on my truck and helping to get it back on the road! I'm grateful at how quickly you all were able to get the parts and work done. I also really appreciate the text updates to let me know where my truck was at all times and how the process was going. Thank you all so so so much for such a great job!" - Jaqueline
"I can not say enough great things about this place and the people there. I had my 7 series BMW repaired there. Not only did they keep me up to date, they went the extra mile. Curtis was awesome. He called me when it was ready and told me he had put gas in my car AFTER a full detail. I turned my car in to the shop in North Charlotte but they said they were too busy to get to it anytime soon. I left it with a half of a tank of gas. It was at 1 mile when Curtis called me for pick up. He had his staff or maybe he did, put $10.00 worth of gas in the car to make sure I had enough to get to the gas station. I’ve had my van at a Caliber Collision before but was not pleased. This shop, and Curtis, went WELL BEYOND the expected. I hope I never have to return, never have another accident, but if I did.... I have already recommended them to my friends. Thanks for your professionalism and your overall care for the customer. This shop is what great customer service is all about. THANK YOU!!!!" - Wilma
"No one ever comes to Caliber for a good reason, but Jessica and Sophie have been the best. My car was totaled. They let me know before the insurance company could even be bothered. NC laws definitely do not give the consumer the best outcome, but they did a great job. I really appreciate the service provided by this location." - Sandra
"Ernie did a wonderful job! He called every day to update me on the repairs and returned my car looking better than when I bought it. Would recommend Calliber collision to everyone I know! " - Kelly
"Great experience with this location. Dealer recommended them, and I can see why. 1st pass at paint color did not quite match but they made it right and provided transportation for the timeframe needed. Efficient, clean location, friendly staff." - Kamala
"Thanks for everything......you guys rock" - Gordon
Rated 4.9090909090909/5 based on 11 customer reviews.
- Amy K.