Sep 25, 2019
"Stopped by to have them look at a scratch on the front bumper. We came with visions of an insurance claim. Willie took one look at it, got his buffer and it disappeared. No charge. Great service. Thanks. Willie" - Patrick GrinsellSep 24, 2019
"Having just moved to Richmond some months back, I had a situation with a camper top glass, Even if they didn't do that kind of repair, Willie the estimator stayed and guided me as to where to go and who to see. He basically took charge and made everything work. He has a work ethic and a caring that you rarely see in business today .The staff I encountered was especially friendly. Thank you CALIBER Collision" - Teresa G.Sep 23, 2019
"I went there to get a free quote on repairs without a scheduled appointment. The staff was so friendly and fit me in. The general manager Adrian Watkins actually came out personally to help me. He was wonderful, honest and thorough. He knew I was paying for the repairs myself out of pocket and not going through insurance. And he gave me several options to make it the most affordable. I would highly recommend Caliber Collision to anyone. Thanks again for your patience and honesty! You and your team made my day." - nicole crowderSep 22, 2019
"Very friendly, but so busy! Excellent workmanship. Definitely recommend." - Lonnie CrouseAug 23, 2019
"They were spot on,,truck looks like new ,,Wille took great care of me" - Ken W.Aug 8, 2019
"From our initial contact with Gail and Daniel, we knew our vehicle was in good hands. They explained every little detail to us about the damages to our vehicle. Daniel kept us up to date, on the progress of our vehicle during the week. When I picked up my vehicle about 7 days, looked brand new and you would never know a deer hit the drive side. Thank you outstanding job!!!!" - Professional T.Aug 1, 2019
"Very professional staff. They took care of my rental before I walked through the door. A quote was provided through a first inspection. Once I dropped off the car, they did a thorough inspection and found more items to fix that was not visible. They fixed the car in the amount of days promised and kept me updated on the progress through phone calls and email. My car looks great! Immaculate paint job, new body parts, it looks like it was never in an accident. Thank you Caliber Collision."
"Had great service and great results! Our van's rear bumper was damaged in a hit and run and required repair and replacement. The technicians and service personnel exceed my expectations in providing quality and timely service. I would highly recommend this body shop and will use them again myself for any future body repairs." - Mark
"We have never had such an amazing experience at a car repair shop, or any other vehicle shop. From the moment we walked in the door every staff member that crossed our path smiled and asked "how are you today". The entire staff was very courtesy and made you feel at home.
Immediately James greeted us with a smile and asked how he could be of help. We explained that the running board on my 2004 Tahoe was damaged and hanging down a bit on the front right side. (we priced them to have them replaced but very expensive). Majority of places that you go these days are all about making money, not this place. James said he would be more than happy to take a look at it for us. After James took a look he said it was not going to fall off, which I thought it would. Said he would try to repair it but couldn't guarantee that it would work. Well after a bit he came out with my Tahoe and he had repaired the damage. Charges are very reasonable. James is amazing, he repaired the running board and it's not hanging down amymore, I am so Pleased and Impressed with his exceptional service. Also impressed with the cleansiness of the facility. We HIGHLY recommend Caliber Collision for minor or major repairs. If you are searching for top notch customer service contact Caliber Collision.This is a Five (5) Star operation !" - Doris and Richard
Rated 4.8571428571429/5 based on 7 customer reviews.
- Tom Podraza