Nov 29, 2019
"Words cannot express my great sense of gratitude for each person. Dom Peterson, Service Advisor, is awesome. Without the provision of his initial assistance, wisdom, and remarkable customer service and curiosity I would not have received the benefit of the outstanding care which allowed for the repairs to my vehicle. The staff at this location worked diligently and quickly to restore my car and to restore my peace of mind. George Rudge, General Manager, Darnell Boyd, and the Service Receptionist, not to leave unmentioned the gentlemen who actually did the work to restore my vehicle deserve recognition for a job well done. Mr. Rudge has clearly promoted the highest level of quality in his staff. I initially went to one of your competitors in the same area and I was treated with such disregard. I immediately left their business and came to Caliber Collision on Killian Road - Columbia, SC. What a relief!!! They got started and assisted me with obtaining a rental vehicle, they kept me updated on the progress, and when the work was completed they provided me with an account of their work. They also took care of returning the rental for me. Now this may all seem like a small matter as you probably work in the same manner everyday with many other customers. But for me, when I came in to the business someone took real consideration for my issue. Mr. Peterson showed an honest concern and that made me feel like a million. To anyone who reads this comment...know this...you will get the best of treatment and service at Caliber Collision. They care about you as well as for your vehicle. Thank you all!! Michele" - Cherice WilliamsOct 23, 2019
"Excellent Staff and services...thanks for making my Mercedes great again." - Carmen OuztsSep 25, 2019
"Nice people who did great body work repair" - Lashondia Hunt-AndersonAug 23, 2019
"Great place to send your car and very professional" - Dee DJul 25, 2019
"They are the best and always on top of things and getting it done. Great customer service and impeccable work." - Michelle D. GarrettJul 12, 2019
"A big thank you to Dom for truly going above and beyond. We’re glad to be rolling again after our accident." - Jemimah EkehJul 5, 2019
"Thank you Darnell for looking at my car. My car's rubber was sticking out and you quickly resolved the issue without any hesitation. Some mechanics would have seen my car and taken advantage of the situation but you didn't. For that I am very appreciative of you and the shop for hiring knowledgeable staff like you. I'll make sure to recommend your shop to friends and family! I'll keep y'all in mind for service repairs in the future." - anonymousJun 12, 2019
"Though I hope to never need them again. I would gladly give them my business. Professional as it come. Amazing work. Super fast service. Car was done 2 days …"
"Choosing Caluber Collision was no "accident" (pun intended)! Restoration perfection. Professional service, quality results." - Dwayne
"Highly professional, customer-oriented and professional service. Fair, swift service and great care. My second visit; am more than satisfied. Will visit as my preferred choice for auto body repair. New location: clean and first-class workmanship. Highly recommended." - Bobby
"I am well pleased with the job that was done. I took my car in, told them what had happened, and they took care of the resst. The people at Calliber were terrific and my car looks like new again. Thank you for taking care of me.
Angela Hart" - Angela
"Excellent customer service. We drove over 30 miles because Russell Mellette works at this locations. Our previous dealing with him were always great when he was at the Irmo location. We found all the employees to be friendly and courteous. Highly recommend them for any auto repairs." - Lynne
"I really appreciate the professionalism at the Killian Road Caliber Collision. I have had body work done several times over the years, and never have I received the outstanding customer service as I did at Caliber Collision. From the moment I called to take my car in for an estimate, to the day I picked up my car, I was 100% satisfied. The quality of their work was great and the timely manner it was done in was better than promised. Hopefully I won't have to have more body work done (due to this being an accident), but if I do, I will for sure call on this location. Thank you." - Calvin
"Provided excellent service and kept informed throughout the process-perfect match on paint and dent repair is flawless. I highly recommend Caliber Collision.
Irmo, SC" - Roger
"What can I say about Caliber Collision! They are second to None! That's right! Hands down the best collision service I've seen to date. My service rep, Jamie, delivered exactly when he said he would; with a big smile to boot! I will definitely recommend everyone to Caliber Collision. They definitely lived up to their name sake!" - Angela
"I took my car to Caliber to get an estimate for a door ding and botched repair job. The Gentleman who came out to look at my car and work up the estimate was very polite and friendly. He thoroughly checked my vehicle and asked me if I was willing to hear an alternate suggestion, which I agreed to. Doing my repair the way he suggested actually saved me several hundred dollars, since I was paying for the repair out of pocket. I really appreciated this. Most places would have just done the repair that I originally asked for and just took the money not really worry about me. I'm very happy with the work that was done and with Caliber Collision as a whole. A great experience! " - Darren
"What a great experience. They were fast and efficient, great job. Jamie is wonderful, what he did and quoted was exactly what I got and bill ended up being. Would highly recommend" - Veronica
"I would like to give a big shout out and most grateful thank you to the very professional staff at Killian Road Caliber Collision. While driving to a dealership to have my oil changed, I hit a huge piece of tire tread which flew at me from the semi in front of me on I-20. I made it to the dealership only to get out and see my front and rear bumpers torn halfway off and hanging from my car. The dealership referred me to Caliber Collision which was also approved by my insurance USAA. Russell Mellette, asst center manager, looked at the car, a hysterical me, and said sit down, get a drink, we'll look at it. I was alone, an hour from home and distressed. A half an hour later he came and said come out front. There sat my car completely whole again. I sobbed at their efficiency and compassion. They were used mightily of the Lord to bring comfort and assurance to me. I thank Jamie Bowers, the center manager, for his approval of this act of kindness and Katelyn Miller, the office administrator, for her participation in solving my problem. I highly recommend this business and will go to them immediately if I ever have need of their services. I have never been so well treated and blessed by any stranger than Russell Mellette. Thank you again from the bottom of my heart. I'm sure you treat all your customers this way because it came so naturally. God bless you!" - Pat
Rated 4.875/5 based on 8 customer reviews.
- Michele China