Apr 3, 2020
"Diane and the staff could not have been more accommodating. My car looked like brand new and they got me back on the road to my next assignment in record time. Thanks so much for the great job well done!!" - Keshia JamesMar 26, 2020
"Diane took great care of me , succeeded well beyond my expectations. So glad I chose Caliber for my repairs. I will highly recommend !" - Lakesha W.Mar 13, 2020
"I would recommend Caliber Collision to anyone who needs to have their car repaired. Very professional people. My adviser, Ms. Diane Kitchen was the best! She kept me up-to-date via text like promised. I took my car in on Monday and it was ready on Wednesday! I also loved that I didn't have to take the rental car back, they did that for me! Ms. Diane, YOU ROCK!" - Ang W.Mar 10, 2020
"I was the victim of a hit & run in the parking garage on the first day of my new job. After filing a claim with State Farm I chose Caliber from off of the list because it had the best reviews. I was able to drop the car off with their key drop box before work and received text updates the whole time! Whenever I called I was able to get prompt updates. My car was even ready 3 days early. Chad-- you are amazing-- thank you for getting me my car back in a timely fashions. This place is great!" - S RhodesMar 5, 2020
"I was in an automobile accident on 2/16. The adjuster came out and suggested Caliber Collision and I dropped my car off on 2/19. The amount of professionalism, the atmosphere, and the staff are outstanding. Mrs. Diane is truly amazing, she kept me updated with progress on my car everyday! I was sick with the flu and I was unable to go pick up my car, and drop the rental off. She had my car delivered to me 7 days before the actual time frame I was given, one of the gentlemen returned the rental for me, she checked on me everyday (thank you ma'am), and I was truly impressed by the work. The repairs and the paint job looks like a brand new car fresh off the lot. I'm truly a satisfied and happy customer who will be telling everyone about the great service I received from Caliber Collision and why they should use them. Thank you Mrs. Diane and the staff at Caliber Collision on Killeen Rd for making this a great experience for me. S. Rhodes" - Ellen WilliamsFeb 28, 2020
"I was involved in my first accident in January and Caliber made this situation so much better. Getting rear ended is by far the most frustrating thing I’ve dealt with, but Diane and her team made it a breeze. My vehicle was finished one week before the quoted deadline and was fantastic. I noticed something amiss with my trunk and emailed Diane for help and she and her team were able to get my vehicle back in and fixed within two days of my email. They even picked up my vehicle from work and dropped it back off so I didn’t have to deal with calling out and scheduling rides - same day repair! If you are in need of vehicle repairs, I highly recommend using Caliber. The staff is friendly and knowledgeable and are able to get you back on track as quick as they can. I don’t wish to be in another accident, but I know I can go back to Caliber without any issues!" - Koari AngelFeb 25, 2020
"Amazing service and very timely. My only complaint is that they didn't reconnect one of my taillights/rear turn signals. Was a bit of a hazard until I found out. But servicewise and timewise, things went great. Would use again." - Brandon MorganFeb 11, 2020
"Caliber is by far the best body shop that I have had the pleasure of dealing with! The team at caliber was very friendly, and helpful through the whole process! I had updates about my car daily! My car was even ready a week early! 11/10 experience I would 100% recommended Caliber Collision Killian road to any friends and family!"
"Choosing Caluber Collision was no "accident" (pun intended)! Restoration perfection. Professional service, quality results." - Dwayne
"Highly professional, customer-oriented and professional service. Fair, swift service and great care. My second visit; am more than satisfied. Will visit as my preferred choice for auto body repair. New location: clean and first-class workmanship. Highly recommended." - Bobby
"I am well pleased with the job that was done. I took my car in, told them what had happened, and they took care of the resst. The people at Calliber were terrific and my car looks like new again. Thank you for taking care of me.
Angela Hart" - Angela
"Excellent customer service. We drove over 30 miles because Russell Mellette works at this locations. Our previous dealing with him were always great when he was at the Irmo location. We found all the employees to be friendly and courteous. Highly recommend them for any auto repairs." - Lynne
"I really appreciate the professionalism at the Killian Road Caliber Collision. I have had body work done several times over the years, and never have I received the outstanding customer service as I did at Caliber Collision. From the moment I called to take my car in for an estimate, to the day I picked up my car, I was 100% satisfied. The quality of their work was great and the timely manner it was done in was better than promised. Hopefully I won't have to have more body work done (due to this being an accident), but if I do, I will for sure call on this location. Thank you." - Calvin
"Provided excellent service and kept informed throughout the process-perfect match on paint and dent repair is flawless. I highly recommend Caliber Collision.
Irmo, SC" - Roger
"What can I say about Caliber Collision! They are second to None! That's right! Hands down the best collision service I've seen to date. My service rep, Jamie, delivered exactly when he said he would; with a big smile to boot! I will definitely recommend everyone to Caliber Collision. They definitely lived up to their name sake!" - Angela
"I took my car to Caliber to get an estimate for a door ding and botched repair job. The Gentleman who came out to look at my car and work up the estimate was very polite and friendly. He thoroughly checked my vehicle and asked me if I was willing to hear an alternate suggestion, which I agreed to. Doing my repair the way he suggested actually saved me several hundred dollars, since I was paying for the repair out of pocket. I really appreciated this. Most places would have just done the repair that I originally asked for and just took the money not really worry about me. I'm very happy with the work that was done and with Caliber Collision as a whole. A great experience! " - Darren
"What a great experience. They were fast and efficient, great job. Jamie is wonderful, what he did and quoted was exactly what I got and bill ended up being. Would highly recommend" - Veronica
"I would like to give a big shout out and most grateful thank you to the very professional staff at Killian Road Caliber Collision. While driving to a dealership to have my oil changed, I hit a huge piece of tire tread which flew at me from the semi in front of me on I-20. I made it to the dealership only to get out and see my front and rear bumpers torn halfway off and hanging from my car. The dealership referred me to Caliber Collision which was also approved by my insurance USAA. Russell Mellette, asst center manager, looked at the car, a hysterical me, and said sit down, get a drink, we'll look at it. I was alone, an hour from home and distressed. A half an hour later he came and said come out front. There sat my car completely whole again. I sobbed at their efficiency and compassion. They were used mightily of the Lord to bring comfort and assurance to me. I thank Jamie Bowers, the center manager, for his approval of this act of kindness and Katelyn Miller, the office administrator, for her participation in solving my problem. I highly recommend this business and will go to them immediately if I ever have need of their services. I have never been so well treated and blessed by any stranger than Russell Mellette. Thank you again from the bottom of my heart. I'm sure you treat all your customers this way because it came so naturally. God bless you!" - Pat
Rated 4.875/5 based on 8 customer reviews.