Auto Body Shop: Copperas Cove Location

840 W. Highway 190 Copperas Cove, TX 76522 7:30 am - 5:30 pm M-F

Location Details

With customer satisfaction as a top priority, Caliber Collision’s Copperas Cove, TX, location wants to have you back in your vehicle as soon as we can while we restore you to the rhythm of your life®. We are an auto body repair facility specializing in services including painting, auto glass repair, and dent repair. Backed by a written lifetime warranty, our work is delivered with a remarkable level of repair expertise and customer care. Customer satisfaction is what drives our team, and we know you will be pleased with the premium quality of our work. During the repair process, we will keep you informed of your vehicle’s repair status by providing you with frequent updates.

About Location

Caliber Copperas Cove is conveniently located to serve the greater Austin area including Briggs, Copperas Cove, Ft. Hood, Kempner, Killeen, and Lampasas. We have been certified in repairs for Infiniti and Nissan. Our technicians are prepared to handle any repair services your vehicle requires as we work to restore your vehicle back to its pre-accident condition, and at our shop, no repair is too large or small for us to handle.

We are here to serve the Copperas Cove area as the collision repair center of choice, and we want to thank you for trusting us with your vehicle both today and in the future. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can schedule an appointment or leave your vehicle with us today!



Reviews


Testimonials

"Want to comment on the professionalism and great customer service of the reception and service personnel at the copperas Cove office. Service agent Kevin and the front office desk receptionist. Thank you so much for being very helpful." – john

"Attentive to my needs; professional, timely, and flawless service." – Fred

"Excellent service! Tanks for getting us back on the road!!" – Janet

"Excellent job, the staff was friendly and helpful at all time." – MAJ Mary I

"My hats off to the wonderful folks at Caliber Collision in Copperas Cove, TX. You guys truly ROCK and you really made-my-day! Everyone was friendly the entire time I was there. Jackie, the Receptionist was very pleasant and attentive. She made me feel comfortable the entire time I waited. Mike, the Service Advisor was very professional and I appreciated his honesty in accessing my situation. Thank you for calling me back as quickly as you did. And Robert the PDR guru worked his magic and did an outstanding job! His skill and tremendous expertise transformed damage from someone's carelessness into perfection. Thank you again for listening! You guys will be highly recommended and I'll be singing your praises for a long time to come! Greatly appreciated, Jackie Moody" – Jackie

"Excellent! I took my car took Caliber Collision in Copperas Cove and from the time I dropped my car to get fixed to the time after my car got fixed they make me feel like a family. Kevin was absolute great. He was courteous and very helpful. Kept me informed at all time and shown a genuine concern. He took care of my rental car and ensure that was available for me right after I dropped my car. Thank you, Kevin and everyone in the office, for a wonderful experience. I am very grateful.God bless you all." – Orlando

"All personnel were very courteous and friendly,gave me an estimate and stayed with it,and returned my vehicle within 3 days. Thanks guys appreciate you. Ray" – RAY

"Great work, I missed my car during the repair process however I know it was in good hands with Caliber. Thank you, you guys always go above and beyond my expectations. Thank you again." – SPC Apollonia J

"Did a good job with the repairs and you guys were very speedy and beat your estimated time to repair." – SPC Daniel J

"Best customer service in a long time. Repairs initially appear to be flawless." – Homer

"Excellent work. Cant even tell there was ever any damage. Repair time was what I expected and the truck was even cleaned after repairs. You don't get that kind of service at other collision repair shops. Customer service was outstanding from the front desk to the estimation department. If you want quality, dependable work done on your vehicle this is the place to go. Thank you to all the associates at Caliber." – SGT Joseph F

"After my accident in my husband's car, Caliber Collision was highly recommended by a friend of mine. She had said that her experience was great and that they did a phenomenal job on her car that her son had crashed...so, I began to do some research on Caliber. As the stories unraveled remarkable restorations and viewed their ratings, I then made my decision to finally get "her" (AKA Chrysler 300 SRT8) in to be evaluated and worked on. As soon as I pulled up and checked her in with wonderful staff, Rick, the Center Manager, and Michael, my service advisor, took the time to fully answer my concerns and questions. I loved how they walked me through the restoration phases and showed me, through their eyes, the damage done. I shared with them that this was a devastating accident and I wanted to make sure that she was restored to her former glory before my husband came back from his deployment. They were very courteous to send me updates through text messages and phone calls, which made me less anxious to know how she was coming about. As soon as it was time to finally bring her home, Michael and Rick arranged my transportation to the shop and for the first time I viewed her beautiful restoration. I was immediately immersed with joy and felt like I was taking a new car off the lot. It has been a day since she has been back in my possession and she purrs like a kitten...LOL! Using them was the BEST decision made for her and our family. Now, all I want to do is show her off! (-: A million thanks to Rick, Michael and the TEAM! My husband will be so happy to see her in great conditions." – Melissa

"Caliber Collision was recommended to us by our auto insurance company, Hartford. We have never used them before. Before we even thought of contacting them, they were here to tow our vehicle. They contacted us to get authorization to fix our vehicle. Then they contacted us with an estimate and a timeline of when it may be finished. Every day, we would receive a call from Mikey with an update as to what's being done to our vehicle. He was so professional and courteous. We thought he might be the Manager or someone in charge but he was the person working on our vehicle. We were shocked when we learned our vehicle was ready two weeks earlier than was projected. Our SUV looked brand new and we had considerable damage done to it. We were so impressed at the job Mikey had done and appreciated the daily updates to keep us abreast of the progress. Actually, everyone we had contact with at Caliber was awesome, from Shante, the receptionist to Mikey, the Mechanic. This is a professional ran company and I'm very impressed with their work. I will recommend Caliber in a heartbeat. If you're going to use Caliber Collision, just call Shante and ask to speak to Mikey and your worries will be over. I rate Caliber Collision five stars." – Alberto

"Great job! My bumper looks awesome and the paint matches very well, your business appearance was outstanding, great service and customer care. Thanks guys" – SGT Michael A

"Everyone was great! The customer service was awesome. Mark was able to address all my concerns efficiently. He was very knowledgeable and thorough when it came to my repair. I would definitely recommend my friends and family to Caliber Collision in the future." – WO Willie A

"Excellent repair,and professionalism, actually got Truck back cleaner than I expected! I want to thank the Morron who backed into my right rear quarter panel without a word, no telling how long I was driving around with that caved in!" – Lee

leave a customer review
Schedule Appointment