Oct 16, 2019
"I live in San Antonio, but I’ll make special trips back to Copperfield and stay with family if I need to get something on my car worked on or repaired. I just know that they’ll do it right. The manager, Pedro Marquez, made me feel so welcomed and like he sincerely just wanted to help me. For example, there were a few things I wanted to fix up with my car over time, but my side mirror had just broken off and I needed that fixed first. He told me what to do to get the exact part that I needed for a better price and he’d install it for free. He asked for nothing... I’ve never had a place do that before. I feel like auto repair shops have a reputation to be notorious rip offs, so I’ve always been hesitant to really trust someone. It’s just a huge relief find this place, meet the staff, shake hands with Pedro when I get there and not worry. They do great work. You will leave there with a better looking, better working, and therefore safer car." - Mary Catherine H.Oct 15, 2019
"I live in San Antonio, but I'll make special trips back to Copperfield and stay with family if I need to get something on my car worked on or repaired. I just know that they'll do it right. The manager, Pedro Marquez, made me feel so welcomed and like he sincerely just wanted to help me. For example, there were a few things I wanted to fix up with my car over time, but my side mirror had just broken off and I needed that fixed first. He told me what to do to get the exact part that I needed for a better price and he'd install it for free. He asked for nothing... I've never had a place do that before. I feel like auto repair shops have a reputation to be notorious rip offs, so I've always been hesitant to really trust someone. It's just a huge relief find this place, meet the staff, shake hands with Pedro when I get there and not worry. They do great work. You will leave there with a better looking, better working, and therefore safer car." - Matthew PierceOct 1, 2019
"Came her for scratch and they took care of me quick , good price and good work" - Martha P.Sep 12, 2019
"Caliber Collision is only place I will ever have my cars repaired. Pedro Marquez is absolutely wonderful at taking care of his customers! I was given a fair estimate for the work to be done and it was completed on time. It's clear that Pedro truly cares that his customers are satisfied with all aspects of the process. No one wants to need to have a damaged car repaired but Caliber Collision makes it as pain free as possible!" - Kayode AkinkuolieSep 1, 2019
"Awesome experience" - Karen DerrickAug 26, 2019
"My husband took our 2000 Chevy Silverado truck in for sun damaged roof and hood. Vehicle was repaired good as new and in the time frame and cost as quoted. Great customer service! Pedro (General Mgr.) and company kept me informed every day or so on the current status of the job. Very professional organization. Will definitely recommend. Thank you Caliber Collision!" - Vera P.Aug 24, 2019
"Outstanding business for repairs! I brought my car in for repairs and the quality service I received from Mr. Cuello was fantastic. My faith in customer service was just restored. He was thorough in explaining to me what exactly what was going to happen and was extremely professional. Mr. Cuello kept me informed on the status of my car and when it would be completed. My car looks great! Job well done." - Corine MooreAug 20, 2019
"I had my car repaired 1 year ago after an accident and noticed paint peeling. I decided to stop by the location to speack to them about it. I gave them the approximate month the car was fixed by them and to my surprise they made an appointment that day for me to bring the car back. Entire bumper was repainted ...no hassle. The staff was so nice and attentive to my needs. The manager Padro Marquez ordered new brackets and a new bumper because one of the sides was not staying in as it should have. I don't know any company that would do that. I am pleased that my husband chose you all to fix my car. They even gave me a ride home. Personal service like that is so appreciated. Got my car back today and was so impressed with Mr. Marquez and his staff that I had to write a review immediately. Service is number one in my book. The car was delivered to my home nice and clean today. The copperfield location is top in my book." - Fahimul KarimJun 29, 2019
"Excellent service. Jennifer was truly very helpful from the start to end. All other employees were amazing as well. I would totally recommend this place to everyone."
"Excellent Customer Service & repair done. David provided superior customer service. Kept me up to date on the repairs; was courteous and prompt to answer questions I had. I would highly recommend this location to people who require body work for their cars.
Thank you." - Neville
"Thanks for doing a great job for me again! I believe this is my 6th time to have my car repaired by Caliber Collision and it was just like every other time I've been there EXCELLENT! Thank you Caliber for getting me safely on the road again." - Kathlene
"Thank you to the entire staff at the Addicks location for a very professional, speedy and effective repair of my vehicle . I showed up for an estimate without an appointment, they rolled out the red carpet and put the right person on the job right away. In a few days I had my car back, delivered to my home in fine fashion. I was treated with the upmost courtesy and respect. They have a good team there, that work together to get the job done. Thanks again for reducing the stress in a stressful situation. Additionally, I happily referred another customer that same week! And they too were please with the fast, respectful, professional service. Made me look real good..." - Karen
"I would like to thank everyone for the great job done all around! Check in and out was quick and easy. Everything was handled swiftly with my insurance company, my car looks great and everyone was really nice and helpful. Great place!! If I ever need collision repair, this place is my new home. Thank you!!" - Lori
"Fantastic customer service and great quality work. The team really helped answer any questions I had and kept me updated through out the process. Great job! Highly recommend! " - Jeff
"Kudos to your Manager (Elizabeth) to your Service Advisor (Himena) & to your staff expert (Michael) for going "Above & Beyond" to turn around repair for my car. Entire experience was Class A - from the time they first called me, to how they greeted me, to their team approach to fix the car, to their proactive thoughts about customer satisfaction. It's all about Leadership & surrounding yourself with Trustworthy people. Thank you of making this experience a special one to remember. Please pass on my sincere Thanks to "Team Caliber @ Copperfield Texas". Rest assured, I will spread the word of your dedication as service within my network. Thank you & God Bless !!!" - Neville
"This is the second time that I has used Caliber Collision and yall somehow managed to impress me even more so than the first time. Christian Espinoza was very courteous and professional. I had a little hiccup with the rental company but he was there to save the day. He was very thorough on explaining everything to me and was not annoyed by my questions. By far the best experience I have had so far and what makes it even greater is that all this was done during the holiday season when auto repairs are not a priority. " - Ignacio
"I have to bring my truck to them twice (2 separate occasions, both wreaks). They have been extremely helpful both times. I have had to deal with a few people in the office, for various reasons, and they have all been amazing. They are fast at calling you back, keeping you updated on your services, anything you could ask for. Customer service as well as the actual work being done is above and beyond anything I have ever experienced." - Kristenalynne
"We were very satisfied with the professionalism and workmanship at Caliber Collision Copperfield. They kept us informed of the progress and let us know of any delays. The results made our red car look new again. We could not distinguish between the repaired section and the original paint." - Joy
Rated 5/5 based on 9 customer reviews.
- Mary Catherine Hunnicutt