Aug 20, 2019
"I had my car repaired 1 year ago after an accident and noticed paint peeling. I decided to stop by the location to speack to them about it. I gave them the approximate month the car was fixed by them and to my surprise they made an appointment that day for me to bring the car back. Entire bumper was repainted ...no hassle. The staff was so nice and attentive to my needs. The manager Padro Marquez ordered new brackets and a new bumper because one of the sides was not staying in as it should have. I don't know any company that would do that. I am pleased that my husband chose you all to fix my car. They even gave me a ride home. Personal service like that is so appreciated. Got my car back today and was so impressed with Mr. Marquez and his staff that I had to write a review immediately. Service is number one in my book. The car was delivered to my home nice and clean today. The copperfield location is top in my book." - Fahimul KarimJun 29, 2019
"Excellent service. Jennifer was truly very helpful from the start to end. All other employees were amazing as well. I would totally recommend this place to everyone." - p w.Jun 26, 2019
"They did a great job getting my car fixed up after someone backed into my left side. I'm told German cars can be challenging to get lined up but they did it well. Jason was particularly helpful with the insurance claim and making sure I was happy with the repair. Really appreciated it!" - p w.Jun 26, 2019
"They did a great job getting my car fixed up after someone backed into my left side. I'm told German cars can be challenging to get lined up but they did it well. Jason was particularly helpful with the insurance claim and making sure I was happy with the repair. Really appreciated it!" - Fernanda A.Apr 23, 2019
"Took my Vehicle after my neighbor crashed into me and Ed Gonzalez was very helpful! I recommend asking for his services, he is honestly the best at doing his job, giving you honest opinion and THE BEST at explaining to you well when you have any questions, very clear! Overall highly recommend this place!!!" - Graeme MartinApr 14, 2019
"Real down-to-earth, capable and prompt. Work ALWAYS done right the first time and flawless finish. Will keep going back." - Ashley ContrerasMar 11, 2019
"Best customer service ever! Whenever we walked into this location, we were in a very horrible situation. Instinctively, Ed knew that we needed extra help in order to fix the damage that had been done to our SUV. He shook our hands and told us he would take care of us and treated us just like his family member. The office manager, Lindsey and the service advisor, Jenifer also became involved in our repair and made sure that the job was done in the most speedy and affordable way. We cant tell you enough how welcoming and attentive these three employees are! We are so appreciative for all that they did for us!" - Gary GrayFeb 21, 2019
"The staff was very helpful with this stressful situation. They wrote up an estimate on the repairs quickly. They had my truck ready to go in less than 48 full hours. It looks like the damage never happened. I would recommend Calibur Collision to anyone needing body work and paint. Ed, Lindsay, and Jen were all very helpful." - C MFeb 16, 2019
"ALL of the staff was so friendly. They kept me informed. They were willing to stay open late when I left my apartment AND work parking stickers in my car being repaired and couldn't come by until after work. They worked to find what they could to help fit my budget. Great experience. My car repairs were completed on, and look FANTASTIC! Very happy."
"Excellent Customer Service & repair done. David provided superior customer service. Kept me up to date on the repairs; was courteous and prompt to answer questions I had. I would highly recommend this location to people who require body work for their cars.
Thank you." - Neville
"Thanks for doing a great job for me again! I believe this is my 6th time to have my car repaired by Caliber Collision and it was just like every other time I've been there EXCELLENT! Thank you Caliber for getting me safely on the road again." - Kathlene
"Thank you to the entire staff at the Addicks location for a very professional, speedy and effective repair of my vehicle . I showed up for an estimate without an appointment, they rolled out the red carpet and put the right person on the job right away. In a few days I had my car back, delivered to my home in fine fashion. I was treated with the upmost courtesy and respect. They have a good team there, that work together to get the job done. Thanks again for reducing the stress in a stressful situation. Additionally, I happily referred another customer that same week! And they too were please with the fast, respectful, professional service. Made me look real good..." - Karen
"I would like to thank everyone for the great job done all around! Check in and out was quick and easy. Everything was handled swiftly with my insurance company, my car looks great and everyone was really nice and helpful. Great place!! If I ever need collision repair, this place is my new home. Thank you!!" - Lori
"Fantastic customer service and great quality work. The team really helped answer any questions I had and kept me updated through out the process. Great job! Highly recommend! " - Jeff
"Kudos to your Manager (Elizabeth) to your Service Advisor (Himena) & to your staff expert (Michael) for going "Above & Beyond" to turn around repair for my car. Entire experience was Class A - from the time they first called me, to how they greeted me, to their team approach to fix the car, to their proactive thoughts about customer satisfaction. It's all about Leadership & surrounding yourself with Trustworthy people. Thank you of making this experience a special one to remember. Please pass on my sincere Thanks to "Team Caliber @ Copperfield Texas". Rest assured, I will spread the word of your dedication as service within my network. Thank you & God Bless !!!" - Neville
"This is the second time that I has used Caliber Collision and yall somehow managed to impress me even more so than the first time. Christian Espinoza was very courteous and professional. I had a little hiccup with the rental company but he was there to save the day. He was very thorough on explaining everything to me and was not annoyed by my questions. By far the best experience I have had so far and what makes it even greater is that all this was done during the holiday season when auto repairs are not a priority. " - Ignacio
"I have to bring my truck to them twice (2 separate occasions, both wreaks). They have been extremely helpful both times. I have had to deal with a few people in the office, for various reasons, and they have all been amazing. They are fast at calling you back, keeping you updated on your services, anything you could ask for. Customer service as well as the actual work being done is above and beyond anything I have ever experienced." - Kristenalynne
"We were very satisfied with the professionalism and workmanship at Caliber Collision Copperfield. They kept us informed of the progress and let us know of any delays. The results made our red car look new again. We could not distinguish between the repaired section and the original paint." - Joy
Rated 5/5 based on 9 customer reviews.
- Corine Moore