Sep 17, 2020
"Even during Covid-19 service was fast and courteous. Thanks Pedro and Edgar!" - Grace CarringerSep 14, 2020
"The staff is professional and helpful. The work was top quality and done in a fraction of the time I expected. I am so happy with the entire experience and will be back if the need arises." - Marie NugentSep 11, 2020
"I had contact with a truck in a parking lot and rear ended it on the passenger side. It was a shallow dent. The owner was not concerned and we exchanged ins. info. I immediately went to Caliber Collision since I have known the excellent work they have done for many years through my last 4 cars. Pedro the General Mgr. looked at the back corner of my car where part of the right corner was scratched and pulled out. He asked for my keys and told me to wait in the office area. Twenty minutes later he showed me how they had put the pulled out part back in, painted the scratches and told me if I was not happy to let him know and he would make sure I was happy and to come back. Well, I was extremely happy with the result and told him I wanted to pay him right away. Whereby, he said there was no charge. I argued and nagged and said that they did the same thing a few times with my other cars (unless the car needed a new door etc.) and I still could not get my way. In the last 40 yrs. I have never had such good service from a company that truly cares for their customers. They are a blessing ! Marie Nugent" - Mark BermanSep 9, 2020
"Took my wife's car there for a bumper repair. Mr. Ed Garza helped us; precise description of the repair and cost; it was done perfectly in 2 days. Ed is a top notch guy; friendly, helpful and professional."
"Excellent Customer Service & repair done. David provided superior customer service. Kept me up to date on the repairs; was courteous and prompt to answer questions I had. I would highly recommend this location to people who require body work for their cars.
Thank you." - Neville
"Thanks for doing a great job for me again! I believe this is my 6th time to have my car repaired by Caliber Collision and it was just like every other time I've been there EXCELLENT! Thank you Caliber for getting me safely on the road again." - Kathlene
"Thank you to the entire staff at the Addicks location for a very professional, speedy and effective repair of my vehicle . I showed up for an estimate without an appointment, they rolled out the red carpet and put the right person on the job right away. In a few days I had my car back, delivered to my home in fine fashion. I was treated with the upmost courtesy and respect. They have a good team there, that work together to get the job done. Thanks again for reducing the stress in a stressful situation. Additionally, I happily referred another customer that same week! And they too were please with the fast, respectful, professional service. Made me look real good..." - Karen
"I would like to thank everyone for the great job done all around! Check in and out was quick and easy. Everything was handled swiftly with my insurance company, my car looks great and everyone was really nice and helpful. Great place!! If I ever need collision repair, this place is my new home. Thank you!!" - Lori
"Fantastic customer service and great quality work. The team really helped answer any questions I had and kept me updated through out the process. Great job! Highly recommend! " - Jeff
"Kudos to your Manager (Elizabeth) to your Service Advisor (Himena) & to your staff expert (Michael) for going "Above & Beyond" to turn around repair for my car. Entire experience was Class A - from the time they first called me, to how they greeted me, to their team approach to fix the car, to their proactive thoughts about customer satisfaction. It's all about Leadership & surrounding yourself with Trustworthy people. Thank you of making this experience a special one to remember. Please pass on my sincere Thanks to "Team Caliber @ Copperfield Texas". Rest assured, I will spread the word of your dedication as service within my network. Thank you & God Bless !!!" - Neville
"This is the second time that I has used Caliber Collision and yall somehow managed to impress me even more so than the first time. Christian Espinoza was very courteous and professional. I had a little hiccup with the rental company but he was there to save the day. He was very thorough on explaining everything to me and was not annoyed by my questions. By far the best experience I have had so far and what makes it even greater is that all this was done during the holiday season when auto repairs are not a priority. " - Ignacio
"I have to bring my truck to them twice (2 separate occasions, both wreaks). They have been extremely helpful both times. I have had to deal with a few people in the office, for various reasons, and they have all been amazing. They are fast at calling you back, keeping you updated on your services, anything you could ask for. Customer service as well as the actual work being done is above and beyond anything I have ever experienced." - Kristenalynne
"We were very satisfied with the professionalism and workmanship at Caliber Collision Copperfield. They kept us informed of the progress and let us know of any delays. The results made our red car look new again. We could not distinguish between the repaired section and the original paint." - Joy
Rated 5/5 based on 4 customer reviews.
- Erica E.