Oct 17, 2019
"I was referred to this company by my insurance company after I was hit from behind on the 405 Freeway by an idiot uninsured driver. Our insurer said they they specialize in luxury vehicles and only use Range Rover parts. Nobody wants a muffler from Freddie's Muffler shop. My car had sustained damage to my rear bumper, sensors and muffler so I was expecting it to be painful. That said, the price was quite competitive which by itself is great but the people are what make this place great. My contact was Brandon and he was awesome. Talk about a great open line of communication. They had my car for almost a month because Land Rover sends all their parts on a slow boat from the UK. Brandon had my car fixed in a week but they had to wait a ton of time for a muffler. He stayed on them the whole time and texted me almost everyday early in the morning to show status. That's what makes an experience bearable a lot of times. The finished product was perfect. They also detailed it and handed it over to me is great condition. I would highly recommend this location to anyone who needs repairs and if you have a luxury vehicle, it's even better." - Brianna H.Sep 26, 2019
"I walked into Caliber and was warmly greeted by the front desk agent, Cole. He showed me around the facility, offered coffee and popcorn, while I waited for the service writer. I was introduced to the center manager Jeff, he helped me with my vehicle and advised the proper steps into submitting a claim for insurance and what the next steps would be moving forward with the repairs. The staff here is very helpful and welcoming, Jeff really takes care of the center and his staff!" - Jessica R.Sep 26, 2019
"I came to caliber because I needed to get some minor cosmetic repairs before I had to return my leased vehicle. Cole, up at the front kindly greeted me and advised me of the difference between going through insurance or paying out of pocket. He went ahead an got a service advisor for me. I received the estimate and decided to go out of pocket. Brandon my advisor followed up with on repairs. I came to pick up my vehicle and it looked just like when I drove it off the lot." - Tiffany H.Sep 25, 2019
"I was referred to caliber collision through a friend. I walked in for a estimate as cole the front desk helped me and set me up with the service advisor Chris. Chris was very helpful when explaining the process of repairs and what would be needed to be done. Cole later followed up to schedule me in for service. I have a great experience at this center." - Genevieve Z.Sep 24, 2019
"This was my first visit to this shop. It's very clean and very friendly staff. My advisor was Christopher C. He listens to you and takes care of the details. He was superb and kept me up to date with the repairs. Plus My car was ready one day sooner than promised! Really amazed on how they coordinated my rental without me asking. Didn't get to enjoy their big screen tv because as soon as I sat down the rental car driver was calling out my name. Definitely recommend and definitely return" - Calvin M.Sep 23, 2019
"I came in with my friend for repairs thru the insurance. The front desk agent, Cole, helped me schedule the appointment and followed up with us with great service. Brandon was the service advisor and he made sure the repairs were completed in the time promised with great detail. 5 stars !!!" - Betzabeth R.Sep 5, 2019
"Brought my car in for an estimate last week. Cole was friendly, knowledgeable, and very helpful. This place is clean, and the staff is great. Thank you so much, Cole! See you soon." - Jenny C.Aug 25, 2019
"My car was hit in my office parking lot, thankfully the guy left a note with his State Farm insurance information. Everything about this place was awesome. Every contact I had with this business was professional& efficient! Brandon frequently called me to keep me up to date on the progress. I couldn't be happier." - Joe G.Aug 6, 2019
"Chris did an amazing job. Took my car here after an accident and what a relief. Constant updates and professional calls let me know everything. Chris provided the best service imaginable going through this stressful time. HIGHLY RECOMMENDED THIS PLACE!!" - Joe G.Aug 6, 2019
"Chris did an amazing job. Took my car here after an accident and what a relief. Constant updates and professional calls let me know everything. Chris provided the best service imaginable going through this stressful time. HIGHLY RECOMMENDED THIS PLACE!!"
Rated 5/5 based on 10 customer reviews.
- Charles C.