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Auto Body Shop: Covina Location

433 E. San Bernardino Road Covina, CA 91723 7:00 a.m. - 6:00 p.m. M-F
8:00 a.m. - 12:00 p.m. SAT

Covina  Details

Conveniently located off of E San Bernardino Rd., just west of Barranca Ave. Opened in 2015. I-CAR Gold Class recognized.

About  Covina

At Caliber Collision in Covina, CA, we are committed to having you back driving your vehicle as quickly as possible while we restore you to the rhythm of your life®. With services including dent repair, painting, and auto glass repair, all of our work is guaranteed through a written lifetime warranty and delivered with remarkable customer service and auto body repair. Knowing we have customer satisfaction is what drives our team, and we are positive you will be pleased with the results. During the repair process, we will regularly notify you of your vehicle’s status as we work to restore it back to pre-accident condition.

Here at Caliber Covina, our facility is accessible to anyone in Covina and the surrounding areas including Covina Hills, Glendora, La Puente, San Dimas, Walnut, and West Covina. We are equipped to help business fleets, families, and dealerships, and our team is certified by Verifacts and authorized in repairs for Audi and Volkswagen. Caliber Covina is devoted to being environmentally friendly and leading the industry with our green commitment. We are here to provide any repair services your vehicle requires, and no job is too large or small for our team to handle.

Caliber Covina is here to serve as the premier collision repair center for the Covina area both now and for years to come, and thank you for entrusting your vehicle to us. Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today!



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Volkswagen
Audi
Mercedes Benz


Dealer Partners



Nearby Locations



Reviews


Testimonials

- Thomas V.Aug 16, 2019

"Hector the manager handled the repairs of my Lexus with outstanding efficiency and professionalism. I got the car back looking fantastic! I can't recommend him with any higher respect and appreciation for all he did for me. Thank you!!!"

- Caprice A.Aug 9, 2019

"From the time I walked in to the time that I was told told pick my car up I felt like my car was going to be cared for. I was given up to date messages and texts as to the process and stages of the repairs. They finished ahead of the time estimate they had given me and restored my car to the condition it was in before I was hit. Anthony was my Service Advisor, he was courteous and helpful. The have far succeeded my expectations, I am a happy customer."

- Christine L.Aug 9, 2019

"This is the best repair place! After the disaster at the dealer Caliber repaired our car and it looks fantastic!! Thank you to Ricardo for his hard work and keeping us updated on the progress! Also to Kristina for being so nice! Excellent customer service!!!!"

- Caprice A.Aug 9, 2019

"From the time I walked in to the time that I was told told pick my car up I felt like my car was going to be cared for. I was given up to date messages and texts as to the process and stages of the repairs. They finished ahead of the time estimate they had given me and restored my car to the condition it was in before I was hit. Anthony was my Service Advisor, he was courteous and helpful. The have far succeeded my expectations, I am a happy customer."

- Christine L.Aug 9, 2019

"This is the best repair place! After the disaster at the dealer Caliber repaired our car and it looks fantastic!! Thank you to Ricardo for his hard work and keeping us updated on the progress! Also to Kristina for being so nice! Excellent customer service!!!!"

- Monica K.Aug 7, 2019

"I just want to give a huge shoutout to Albert and Christine, who made my car repair process so easy. I had an accident on 7/11 and dropped my car off at the Caliber in Glendale, CA. They mentioned the BMW experts are based out of West Covina and they'd be towing my car there. Albert was assigned to me and called me every Tues and Thurs with an update. If I had any questions, Christine @ the front desk answered promptly and was always friendly + ready to answer my questions. Thank you for your great customer service. Also, my car is a 2018 BMW X2 and some of the parts are not available because the car came out last year. Albert kept me informed that they would need to be ordered from Germany and it may take a little longer to finish my car. Somehow, they finished the same day it was initially promised. I was also able to leave my Enterprise rental car w/ Albert when I picked up my car. He returned it for me and I got a call from Enterprise the same day. Talk about going above and beyond! I am so impressed and (god forbid) if I have another accident and/or need any repairs, I will definitely be back to visit the West Covina team @ Caliber."

- Monica K.Aug 7, 2019

"I just want to give a huge shoutout to Albert and Christine, who made my car repair process so easy. I had an accident on 7/11 and dropped my car off at the Caliber in Glendale, CA. They mentioned the BMW experts are based out of West Covina and they'd be towing my car there. Albert was assigned to me and called me every Tues and Thurs with an update. If I had any questions, Christine @ the front desk answered promptly and was always friendly + ready to answer my questions. Thank you for your great customer service. Also, my car is a 2018 BMW X2 and some of the parts are not available because the car came out last year. Albert kept me informed that they would need to be ordered from Germany and it may take a little longer to finish my car. Somehow, they finished the same day it was initially promised. I was also able to leave my Enterprise rental car w/ Albert when I picked up my car. He returned it for me and I got a call from Enterprise the same day. Talk about going above and beyond! I am so impressed and (god forbid) if I have another accident and/or need any repairs, I will definitely be back to visit the West Covina team @ Caliber."

- Amanda V.Aug 2, 2019

"TLDR = brought my Mercedes in after an accident. I was kept updated on my car's status and it even finished earlier than expected. Car looked brand new after they fixed the bumper. Exterior = 3/5 It is a little hard to see the location, at least for me. Parking was a little rough - you either have like a couple spaces literally in the driveway if the location or you have to find street parking. So if you come with someone who will give you a ride, they may have trouble finding parking. I can see when it gets busy how parking may be an issue. Interior = 4/5 As soon as you enter you are in the waiting room with chairs lined around the perimeter of the wall. There are drinks and snacks right in front, and the service desks are to the right. You take your paper work from the service desk, complete it at a perimeter chair, then drop it back off. It is a little tight since some of the chairs are lined right next to the processing desk so you literally sit behind people trying to fill out information and talking with the service individual. Service = 5/5 Everything went pretty smoothly. I would say if it took time, it was because I was asking so many questions to which the front desk lady was patient with. When I was assigned a contact for the repairs, I was paired with Adolfo H. I am so glad I was because he was amazing. From the beginning he was very down to earth and kept things simple for me since I'm not very car savvy. He also was able to build trust with me where I felt my car was in good hands. Throughout the process he would keep me updated on my car's status and was easily accessible via phone when I had any questions. Order = 5/5 My Mercedes had to get a bumper fix. It's good and looks like the accident never happened. Overall = 4/5 My experience was pretty simple and I liked the people that worked with me to get this process completed. Slight ehh points with the location, but not anything that would keep me away. I was worried since I was bringing my Mercedes in and I had heard horror stories of my family bringing their car in for repairs in general and Mercedes specific to other stores and it not going so well. Have no fear, this location is Mercedes certified! My car came out fine and cleaner than when I brought it in. If I ever need repairs for the body again, I would come back here and work with Adolfo. Hint = if you have a specialty car, check to ensure the location can work on your car. Your insurance can help with this or you can just call the location. Adolfo is great and will take care of you."

- Amanda V.Aug 2, 2019

"TLDR = brought my Mercedes in after an accident. I was kept updated on my car's status and it even finished earlier than expected. Car looked brand new after they fixed the bumper. Exterior = 3/5 It is a little hard to see the location, at least for me. Parking was a little rough - you either have like a couple spaces literally in the driveway if the location or you have to find street parking. So if you come with someone who will give you a ride, they may have trouble finding parking. I can see when it gets busy how parking may be an issue. Interior = 4/5 As soon as you enter you are in the waiting room with chairs lined around the perimeter of the wall. There are drinks and snacks right in front, and the service desks are to the right. You take your paper work from the service desk, complete it at a perimeter chair, then drop it back off. It is a little tight since some of the chairs are lined right next to the processing desk so you literally sit behind people trying to fill out information and talking with the service individual. Service = 5/5 Everything went pretty smoothly. I would say if it took time, it was because I was asking so many questions to which the front desk lady was patient with. When I was assigned a contact for the repairs, I was paired with Adolfo H. I am so glad I was because he was amazing. From the beginning he was very down to earth and kept things simple for me since I'm not very car savvy. He also was able to build trust with me where I felt my car was in good hands. Throughout the process he would keep me updated on my car's status and was easily accessible via phone when I had any questions. Order = 5/5 My Mercedes had to get a bumper fix. It's good and looks like the accident never happened. Overall = 4/5 My experience was pretty simple and I liked the people that worked with me to get this process completed. Slight ehh points with the location, but not anything that would keep me away. I was worried since I was bringing my Mercedes in and I had heard horror stories of my family bringing their car in for repairs in general and Mercedes specific to other stores and it not going so well. Have no fear, this location is Mercedes certified! My car came out fine and cleaner than when I brought it in. If I ever need repairs for the body again, I would come back here and work with Adolfo. Hint = if you have a specialty car, check to ensure the location can work on your car. Your insurance can help with this or you can just call the location. Adolfo is great and will take care of you."

- Jackiemae

"Such amazing work! You wouldn’t even be able to tell it was damaged before at all. I could tell a lot of thoughtfulness, planning and hard work was put in. Oswaldo and the team did a great job. He also kept me well-informed—giving me updates, which I appreciated a lot. I was able to receive my car before the estimated completion date. Thank you so much!"

"Awesome, professional service. Will certainly make recommendations for friends to use your services should they need them. Keep up the good work." - Mary

"Nothing but excellence from the moment I called Caliber Collision. I walked into their office in Covina and was greeted without hesitation. I was introduced to Adam E. (Customer Service Consultant). He was very attentive and knowledgeable about what my truck need. Adam has a keen eye to detail on the damages that had occurred to my vehicle. He was in constant contact with us and giving us follow-ups on the progress of our vehicle. Our vehicle was given to us earlier than expected. Caliber has set the bar of excellence and professionalism. Thank you Adam E. for the outstanding job." - Tony

"Although the location had only been under operation with Caliber several days the experience was a very positive one. Louis was wonderful in making a stressful situation very easy for me. If I would ever need car repairs I would most definitely choose Caliber again. All the staff very pleasant, my car looks like new!!" - Sharon

"I am very happy with my last experience two week ago. My car was finished in just 3 days. I will allways recommended to my friends. Thank you" - Pilar

"From the beginning to the end always great service. Kind, Courteous, Friendly. I have taken my other vehicles to this location. Vicente ( body & paint) is awesome. Albert Sepulveda, (estimator) always provided updates on my vehicle and made this another easy experience. I highly recommend this to all my friends and family. Great quality work !!!! "A" Rating !!!" - Abel

"You all did a great job. Because there was a delay getting the car to me, your staff delivered it to my wife at home. I really appreciated the extra service and that you wanted to make sure I was completely satisfied. I definitely recommend you to all my friends. Thanks!" - Kelly

"This place is awesome and i'm pleased with the repair. Will come back again" - Robert

"My car needed some oxidized clear-coated areas refinished - Caliber did a knockout job on the paint and reassembly. Even made sure I got a ride home after dropoff, and the car was done before the weekend. THANK YOU!!" - Joseph

"Great experience, very professional, car looks like new." - Linda

"Many thanks to the team at Caliber Covina. After a rough start, Hector, Adolfo and the team worked hard to get my dream car back on the road just in time for a long planned road trip. The Caliber team worked through the weekend to complete my car and kept in touch with frequent updates on the progress. When the day arrived for me to pick up my car, I got stuck in traffic. Hector and Adolfo stayed late so that I could pick up the car. Wow! No disappointment when I saw my SL. The work was excellent and the car looks amazing! Thanks again to Hector, Adolfo and the entire team at Caliber Covina. " - Carla

"We are extremely pleased with the work you did on our car.We were treated with great respect" - Vern

"I recently picked up my daughters car and i have to say not only were we happy with the job well done, but the exceptional customer service given to us by both Albert from Covina and Jesse from Riverside office. These gentlemen were amazingly very professional and exceptional customer service. I will definitely return and refer customers in a heartbeat. Thank you again all for a awesome experience." - Connie

"Michael Baker helped me in repairing my car. He was very professional and my car came our beautiful. I will highly recommend this center." - Nick

"I just sent a review and forgot to mention that Allison and Edwin were very good and explain to me everything. Thank you" - Pilar

"Excellent service! Edwin Gualito and the staff were very friendly, professional, and efficient. They partner with the Smart dealer of West Covina, so I felt absolutely confident in their skill to fix my car. Thanks again :)" - Andres

Rated 4.8/5 based on 10 customer reviews.
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